Mercedes-Benz of Caldwell

Excellent customer service. Welcoming environment and repairs completed on time. The receiving staff were cordial. The rental staff was courteous and warmly; the cashier was respectful repairs completed on time. The receiving staff were cordial. The rental staff was courteous and warmly; the cashier was respectful More

Brian B. We have had Brian B. as our service advisor since the dealership was sold a few years ago and that is primarily the reason we have stuck with them. H We have had Brian B. as our service advisor since the dealership was sold a few years ago and that is primarily the reason we have stuck with them. He explains things clearly and we trust him implicitly. We always have a positive experience with him and enjoy dealing with him. More

Franca always makes the service experience so easy and enjoyable. She’s the best!! I usually schedule to drop off before i go to work. They have me in and out in no time. enjoyable. She’s the best!! I usually schedule to drop off before i go to work. They have me in and out in no time. More

excellent service Franca and the whole service department make it easy to have my car serviced. Franca had my best interest in mind and she is amazing to deal with. I o Franca and the whole service department make it easy to have my car serviced. Franca had my best interest in mind and she is amazing to deal with. I only can hope that when it comes time for a new car, the sales department lives up to the same standard as the service department. More

Excellent service advisor she is always eager to help. I do not like your phone people they ask too many questions to get to your advisor do not like your phone people they ask too many questions to get to your advisor More

The new facility is inviting and comfortable. The young girl in the drive in area was extremely kind and helpful. It was my first time visiting the new facility and she took the time to help me an The young girl in the drive in area was extremely kind and helpful. It was my first time visiting the new facility and she took the time to help me and walk me in to show me where to go. Very much appreciated. More

Excellent service. John DeSantis is wonderful and helpful Two thumbs up. Definitely will come back and refer to friends and family. Keep up the good work. Two thumbs up. Definitely will come back and refer to friends and family. Keep up the good work. More

Exceptional and Supportive This is the 2nd time (previously in 2013) I purchased a new MB from MB of Caldwell with my father, and as always, we leave with a very satisfying expe This is the 2nd time (previously in 2013) I purchased a new MB from MB of Caldwell with my father, and as always, we leave with a very satisfying experience. Many thanks to Ben Zimmer (sales person) for being patient and helpful with all of our questions and helped us find the car that would best fit my preferences. Thanks also to Oscar for helping finalize a good deal and to Eric for easing the final process. I would definitely recommend (as I've done in the past) MB of Caldwell to all of my friends and family when purchasing a Mercedes. More

Excellent Service I came for a tire replacement. I received immediate attention and waited for my car. It did not take long for them to replace the tire. The service re I came for a tire replacement. I received immediate attention and waited for my car. It did not take long for them to replace the tire. The service representative was professional and attentive. My only issue is the the TV. There was a talk show that was very loud. Consider changing the channel to something less jarring and lower the volume. It was difficult to work. More

Happy Time! Everyone was great to work with... felt comfortable right away with Camilla as the lead sales person and then Oscar came in to assist in the close whi Everyone was great to work with... felt comfortable right away with Camilla as the lead sales person and then Oscar came in to assist in the close which was easy and a pleasant experience. New facility is beautiful and very happy with the outcome of my purchase. More