Mercedes-Benz of Caldwell

No hassle, worry free experience. The dealership is adhering to the governor's COVID-19 guidelines. Excellent service experience, provided with a loaner and service was completed, in The dealership is adhering to the governor's COVID-19 guidelines. Excellent service experience, provided with a loaner and service was completed, in two dates,as promised. More

Excellent! Visually appealing, extremely friendly atmosphere, but, everyone should be wearing masks and many gloves! Service people were friendly and efficient, Visually appealing, extremely friendly atmosphere, but, everyone should be wearing masks and many gloves! Service people were friendly and efficient, area as I waited very clean... More

Franca kept me updated and provided options, was factual with all of the information that was needed for me to make a decision. I will ask for her the next time I need service with all of the information that was needed for me to make a decision. I will ask for her the next time I need service More

Thank you fitting me in at the last minute and for quickly fixing the issue. EXCELLENT customer service from the beginning to the end. A special thanks to Dan for his exceptional customer service! quickly fixing the issue. EXCELLENT customer service from the beginning to the end. A special thanks to Dan for his exceptional customer service! More

Everything was great and so easy! I did not have to do a thing! The only thing I would have liked done differently is that sometimes they called my cell number to communicate and sometimes they called my h thing! The only thing I would have liked done differently is that sometimes they called my cell number to communicate and sometimes they called my husbands. That was a bit frustrating and confusing. Thank you! More

Painless During a health crisis, arranging for complimentary service was a painless experience. Door to door pick up and delivery without physical contact was During a health crisis, arranging for complimentary service was a painless experience. Door to door pick up and delivery without physical contact was a much appreciated gift. More

Wonderful experience. Steven the service advisor keep me abreast of the work and got me back in my car quickly. The service recommendation made my vehicle function much better than I expected. abreast of the work and got me back in my car quickly. The service recommendation made my vehicle function much better than I expected. More

My experience in purchasing a mercedes at Caldwell was professional, expeditious, straightforward, simplistic and ultimately pleasurable. The staff I encountered from the general manager, Mr. Reedy, the professional, expeditious, straightforward, simplistic and ultimately pleasurable. The staff I encountered from the general manager, Mr. Reedy, the business manager, and the sales consultant, were exceptional in their execution. Thank you for making my experience a breeze! More

Daniel was extremely helpful and provided me with great service. I was able to get a loaner seemlessly an the overall experience was great. Thanks service. I was able to get a loaner seemlessly an the overall experience was great. Thanks More