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Mercedes-Benz of Calabasas - Service Center

Calabasas, CA

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117 Reviews

117 Reviews of Mercedes-Benz of Calabasas - Service Center

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January 30, 2020

This is the second time I went to Mercedes of Calabasas for service in 2 years and both times they Damaged my car and I only brought it in for an oil change the first time they put a door ding in it and th More

by Brandogov
Recommend Dealer
No
Employees Worked With
John Nazarian
Feb 26, 2020 -

Mercedes-Benz of Calabasas responded

Hi there, we regret to hear that your experience with us was not a more positive one. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again

January 13, 2020

Excellent My visit went smoothly and without a hitch, thanks to the excellent service provided by the staff and technicians of the dealership. I was especially More

by RAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Washington
December 06, 2019

Perfect schedule B service Jason was professional throughout. This was schedule B service. It was done well and timely. I also had a loaner vehicle which was provided promptly, More

by jk0629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason McCann
Feb 26, 2020 -

Mercedes-Benz of Calabasas responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

December 03, 2019

Great service Kyle Wiens was very responsive and he kept all the promises he made. I got my car back in few days as promised. A loaner car was also great More

by arifshamim21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheena Baca, Kyle Wiens, Fred Keshani
Feb 26, 2020 -

Mercedes-Benz of Calabasas responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

November 30, 2019

Both Jason (JG) and Angel are awesome!! Required repairs and service were done timely with professionalism. Chilli from parts department is the best . Tracking down the parts half way across the globe so Ar More

by HN
Recommend Dealer
Yes
Employees Worked With
Jason Grijalva
Feb 26, 2020 -

Mercedes-Benz of Calabasas responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

November 28, 2019

My service experience at Calabasas Mercedes Benz was absolutely superb. My service advisor Andrew and also Paula who assisted me with the loaner were outstanding. More

by sbjohnson450
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula, John Nazarian, Andrew Tiangco
Feb 26, 2020 -

Mercedes-Benz of Calabasas responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

November 20, 2019

Very efficient & fast service, professional employees. Loaner cars available which also was done fast & within no hassle. On pick up we had no problems, was done as it was proposed. More

by MG
Recommend Dealer
Yes
Employees Worked With
Kyle Wiens
Feb 26, 2020 -

Mercedes-Benz of Calabasas responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

November 16, 2019

Excellent and friendly service. Team was able to accommodate me without a problem and limited wait. Eddie always goes out of his way to ensure items are covered under warranty. Great service. More

by Jet
Recommend Dealer
Yes
Employees Worked With
Eddie Aquino
Feb 26, 2020 -

Mercedes-Benz of Calabasas responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

October 04, 2019

Jason was helpful, professional and very responsive, kept me updated during process of fixing my car. I had an excellent experience with Jason and MB Calabasas More

by Razi D
Recommend Dealer
Yes
Employees Worked With
Jason McCann
Feb 26, 2020 -

Mercedes-Benz of Calabasas responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

September 28, 2019

THE BEST SERVICE This is by far the best service I have ever received at any dealership. Highly recommend you to go. Kyle gave me very good service for my car More

by Yousaf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Wiens
Feb 26, 2020 -

Mercedes-Benz of Calabasas responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

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