Mercedes-Benz of Calabasas - Service Center

Service advisor was great Had issue with trim falling off G63. Service advisor took care of everything and had the car back within 2 days. Have my c63 serviced here too. Had issue with trim falling off G63. Service advisor took care of everything and had the car back within 2 days. Have my c63 serviced here too. More

I have been going to Mercedes Benz of Calabasas for 5 years and their service team has always taken great care of my MBz! Kyle Wiens checks for discounts/promotions for me and his word is as good as gold years and their service team has always taken great care of my MBz! Kyle Wiens checks for discounts/promotions for me and his word is as good as gold in my book. More

This was the absolute easiest service I’ve ever gotten to my vehicle. Once I called, they scheduled a time to pick my car up and dropped off a loaner. Once it was ready, they again made the exchange. I truly my vehicle. Once I called, they scheduled a time to pick my car up and dropped off a loaner. Once it was ready, they again made the exchange. I truly appreciate the extra care taken to not contaminate my vehicle as well. Bravo, Mercedes Benz Calabasas! More

Takata airbag installation. I always receive great service here. The staff is always very friendly and helpful. I have been coming here for many years. Kyle is so nice and kno I always receive great service here. The staff is always very friendly and helpful. I have been coming here for many years. Kyle is so nice and knowledgeable. More

20 years of business and Counting!!! I have Purchased vehicles, and completed service with Jason McCann over the last several years, and my matters continue to be completely flawless. I have Purchased vehicles, and completed service with Jason McCann over the last several years, and my matters continue to be completely flawless. From Paula in the loaner car department, to the service department, and even to my most recent purchase, they execute stellar service. I own a Rolls-Royce, a Bentley convertible, a BMW, and my beloved Mercedes. Factually, these guys simply could not be better than all of the other service facilities combined at other dealerships. Big thanks and Congrats to you ALL!!!!!!! Marc More

Overall just done with Mercedes After a horrific incident with the Thousand Oaks Silverstar Mercedes service center last year, I needed to find a different place. Calabasas Mercedes After a horrific incident with the Thousand Oaks Silverstar Mercedes service center last year, I needed to find a different place. Calabasas Mercedes is actually closer to my house and therefore I thought I'd give it a try. I was not impressed. I made an appointment for 11 am but wasn't helped for almost 25 minutes although one nice employee kept ensuring me that I would be helped soon. This is a minimal issue. The bigger issue is that when dealing with the service person he questioned me about whether or not it was my parents' car, if they passed it down to me, if I purchased it new or used, and whether the car was "really" mine. I was highly appalled because I doubt that every customer gets asked these discriminatory questions- especially the older white gentleman who came after me. Additionally, this is coming from an Asst. Manager. I was then texted later to pick up my car within a 5 minute window before closure, which of course took much longer. I was mostly upset from the interaction in the morning and hope employees will get more training on discrimination. And yes, the car is mine and I bought it. More

Quick and easy. Brought my car to Calabasas Mercedes for service during corona virus time. Kyle was very polite, as always, helpful, and provided maximum care of the Brought my car to Calabasas Mercedes for service during corona virus time. Kyle was very polite, as always, helpful, and provided maximum care of the car. More

I purchased my first E350 from Calabasas and someone crushed my back on the freeway and this dealership helped me to purchased my second one, so i will always love mercedes Benz of Calabasas.... crushed my back on the freeway and this dealership helped me to purchased my second one, so i will always love mercedes Benz of Calabasas.... More

Good customer service Every time I go I am treated very well. Friendly, responsive, always professional. As far as dealers go, Calabasas MB is one of the best. Just wish th Every time I go I am treated very well. Friendly, responsive, always professional. As far as dealers go, Calabasas MB is one of the best. Just wish they were less expensive! More

Excellent same day service! Came in late in the afternoon to replace my tire on my GL450 and they managed to get it done all in the same day. to replace my tire on my GL450 and they managed to get it done all in the same day. More