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Mercedes-Benz of Calabasas - Service Center

Calabasas, CA

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117 Reviews

117 Reviews of Mercedes-Benz of Calabasas - Service Center

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February 11, 2013

Proud to recommend the service department. They have been taking excellent care of our cars for years. They are consistently up to date with the information and services they provide. More

by Pruten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alon Asherson
January 17, 2013

The team at Mercedes Of Calabasas Service Department is informative a personable. A dedicated group that cares about the customer service they provide. Exceptional service. More

by CynthiaE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
January 12, 2013

Mercedes Of Calabasas has been providing superior service for our C class for the past 5 years. Outstanding service by knowledgeable and certified technicians. Highly recommend this location for service. More

by Hammond7424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rodriguez
March 02, 2010

We purchased a certified pre-owned vehicle from another Mercedes Benz dealer but all the service work was performed at this dealer. I was told by both the dealer and Mercedes Benz USA customer support to More

by pfmartens
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Ken Deneault, Marsha Gay, Judy Harrigan
February 12, 2010

I’ve been driving Mercedes-Benz cars since 1990s but never seen bizarre, unprofessional, rude behavior of the employees at any Mercedes-Benz dealer like this dealer. The service employees talk to others More

by MBCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mr Deneault and Mr Mirsky
February 13, 2008

One of the most miserable experiences I've ever had with a car dealer. They overcharge for repairs, recommend repairs that weren't necessary. Tried to deal calmly with the service manager and wound up in a More

by hrodgers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ben Criscuolo svc mgr
September 12, 2005

After some research & pricing, I bought the ML 320 at Calabasas Mercedes. Everything was fine until 3 weeks after the first oil change done by Calabasas Mercedes service. While driving on the Freeway, More

by nikkiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales, Service and Service Manager
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