Mercedes-Benz of Calabasas - Service Center

Avoid them .... we are going after them They sold my son a bad car, made all of these big claims... They dont return phone calls, nor emails, they are worse than a used car lot... in the wro They sold my son a bad car, made all of these big claims... They dont return phone calls, nor emails, they are worse than a used car lot... in the wrong side of town... Thomas Sanchez was rude and condesending to my son to the point i had to step in .... If you want help with going after them you can reach me at samaxberry at g mail dot com.... More

My 2014 S-550 service Service manager, Wes Crown and his guys at Calabasas Mercedes were at top of their game, professional, helpful and courteous. My front right tire had Service manager, Wes Crown and his guys at Calabasas Mercedes were at top of their game, professional, helpful and courteous. My front right tire had a small sidewall bubble. It is caused by air leaking from the inside of the tire into the carcass or body of the tire. I asked if the tire can be repaired? The answer was No, unfortunately sidewall bubbles cannot be repaired. Because the area flexes while driving a patch will not stay in place. The bubble also indicates there is structural damage to the tire that cannot be repaired. A tire in this condition could fail without warning and should not be driven on. They recommended the spare tire be used until a replacement can be found. The tire must be replaced. They ordered my new tire and Saturday 9/26 will be installed. Again great service by Mr. Wes and his people. Thank you and keep up the good work. Very satisfied customer, Jack Tashdjian, CPA Jack Tashdjian More

Tired of trying to reach someone in the service department No one answers the phone in the service department. Left message several times, but no response. I am going somewhere else for service. Place sucks No one answers the phone in the service department. Left message several times, but no response. I am going somewhere else for service. Place sucks!! More

Fast and helpful employees, friendly service, my car was finished when promised. I trust them to keep my running and give me the necessary recommendations to keep my car within the warranty requirements. finished when promised. I trust them to keep my running and give me the necessary recommendations to keep my car within the warranty requirements. More

Performed an oil change and tire rotation without an appointment, and took less than an hour. Jose and Jason were helpful and professional in answering my questions. appointment, and took less than an hour. Jose and Jason were helpful and professional in answering my questions. More

Scheduled maintenance was a breeze. Professional and fast, everyone was friendly and the renovated waiting area is very nice. Nice to be able to stop in even without an appointment. fast, everyone was friendly and the renovated waiting area is very nice. Nice to be able to stop in even without an appointment. More

Not the typical service center that one might expect. It seems as if they know almost every customer by name when they walk through the door. That shows me they care about their customers and make them feel seems as if they know almost every customer by name when they walk through the door. That shows me they care about their customers and make them feel warm and welcome. Not to mention newly renovated and comfortable waiting area. More

Excellent service from the Service Department once again. This is the second time I have gone in for scheduled maintenance and have been pleasantly surprised at how quickly the service is completed and how n This is the second time I have gone in for scheduled maintenance and have been pleasantly surprised at how quickly the service is completed and how nice the employees are. More

They were able to accommodate me with short notice and very reasonable. Jack assured me my car would be completed the same day and he kept his word. very reasonable. Jack assured me my car would be completed the same day and he kept his word. More

Very impressed with the organization from the Service Department. I had a quick check in when I arrived and received a work status call a few hours later. Mercedes Of Calabasas made the process easy and Department. I had a quick check in when I arrived and received a work status call a few hours later. Mercedes Of Calabasas made the process easy and even picked me up at the end of the day, taking me back to the dealership to get my car. More