
Mercedes-Benz of Burlington
Burlington, MA
Filter Reviews by Keyword
By Type
Showing 280 reviews
Outstanding sales and service! I went to MBOB to purchase a certified pre-owned mercedes. From the moment I walked in and was greeted by the extremely welcoming reception staff, I I went to MBOB to purchase a certified pre-owned mercedes. From the moment I walked in and was greeted by the extremely welcoming reception staff, I felt very comfortable. My sales person was TJ and he went above and beyond to help me find a car that fit my needs and to make sure it was perfect when I picked it up. He was thoughtful and completely organized and helped to make the process fast and easy. He introduced me to service, who worked on the car to certify it, and encouraged me to ask questions and understand all the features of the car. He took me on a drive and helped me to use all the new features that I wasn't used to. He helped set up my phone and just went above and beyond in every single area. The girl in finance helped me to get my loan quickly and easily and she was very friendly as well. Shout out to Marc, who helped get the sale completed as well. You can't go wrong here. I will be purchasing my next car here as well..I highly recommend you do too! More
Outstanding Excellent service, staff was extremely helpful and friendly, From the moment you walk in you feel welcomed. Tim, excellent salesman, helped me take ho Excellent service, staff was extremely helpful and friendly, From the moment you walk in you feel welcomed. Tim, excellent salesman, helped me take home the car I wanted with a very easy and stress free process. More
Great experience at MBOB I have a great experience at MBOB, working with Tim Daley for my C300. He is very friendly, responsive and patient. I will visit Tim and this place fr I have a great experience at MBOB, working with Tim Daley for my C300. He is very friendly, responsive and patient. I will visit Tim and this place frequently in the future because of this great experience. More
Great experience with Mercedes My experience at Mercedez Benz of Burlington has been wonderful. The facilities are great and employees make you feel at home. I worked with Tim Daley My experience at Mercedez Benz of Burlington has been wonderful. The facilities are great and employees make you feel at home. I worked with Tim Daley for my new GLC 300. Tim is very candid, patient and responsive for helping me get the dream car. More
It was great. Everyone was very patient during the process! My experience at Mercedes Benz of Burlington was fantastic. I was looking at several different brands and did quite a bit of test drives with the vari My experience at Mercedes Benz of Burlington was fantastic. I was looking at several different brands and did quite a bit of test drives with the various models. Tim Daley at Burlington was very patient and took his time helping me with the evaluation. I actually did a test drive at three times and Tim was never frustrated or tried to push me along. The delivery experience was just as exception with Elaine as my Product Concierge. Overall, one of the best car buying experiences I've had. More
Another pleasant experience with Mercedes Although I have purchased Mercedes for the past 12 years, I am a fairly new customer to Burlington. I had such a memorable experience with my first pu Although I have purchased Mercedes for the past 12 years, I am a fairly new customer to Burlington. I had such a memorable experience with my first purchase and was disappointed to learn that my prior advisor was no longer with Mercedes. That disappointment quickly changed when I had the pleasure of meeting Chris Velez and Andrew Crede. Both gems! I had been indecisive on which vehicle was the best fit for me. They were patient, considerate, kind and most of all professional during the process of selecting and purchasing a new GLE. Chris has reached out to me several times to make sure I am happy and offered to address any questions I may have. I wish them much success and look forward to doing business again in the future. I will absolutely refer my friends and family! Have a safe and Happy Holiday Season! Tracy Scolaro More
Tim Daley We had a great experience working with Tim Daley to purchase our C300. He was incredibly responsive, candid, and knowledgeable and provided outstandi We had a great experience working with Tim Daley to purchase our C300. He was incredibly responsive, candid, and knowledgeable and provided outstanding customer service. He is also incredibly personable and made the entire car purchase easy. Everyone we encountered at the dealership made us feel welcome and were very attentive. We are thrilled with our car and would highly recommend the dealership and Tim to others. More
Tim Daley I had the best experience ever buying my new GLC 300 from Tim Daley at Mercedes-Benz of Burlington! The whole experience was amazing and everyone inv I had the best experience ever buying my new GLC 300 from Tim Daley at Mercedes-Benz of Burlington! The whole experience was amazing and everyone involved was great! I will definitely recommend this dealership to everyone I know! Thank you for everything! More
Purchased a GLC350e plugin hybrid SUV from Tim Daley Tim is a very kind, courtaeous, and knowledgeable gentleman. He helped us make the right car choice including a myriad of optional safety features tha Tim is a very kind, courtaeous, and knowledgeable gentleman. He helped us make the right car choice including a myriad of optional safety features that were important to us. We highly recommend Tim and look forward to working with him again in 3 years on our next purchase. We also appreciated Mike Howe and Elaine Moreta's patience and expertise in explaining all the features of the new car to us. More
Terriffic Service from Tim Daley and MBZ Burlington In working on the final details relating to shipment of my new E450 Wagon to California, this dealership via Tim Daley went above and beyond in terms In working on the final details relating to shipment of my new E450 Wagon to California, this dealership via Tim Daley went above and beyond in terms of extra assistance, coordination, and communication. I grew up in a high-end, family retail business so my expectations are right up there. I don't even normally participate in the customer reviews process. But I am so appreciative, especially in this case, that I got to work with someone who seems to just naturally provide such wonderful service from start to finish, and made the process somewhat fun too. More