Mercedes-Benz of Burlington

Exceeded expectations. I called the dealership when I saw a used car; they confirmed availability and set up a time to see the car that day. The salesman, Tim Daley, went ov I called the dealership when I saw a used car; they confirmed availability and set up a time to see the car that day. The salesman, Tim Daley, went over the vehicle, took me for a test drive and shared the info. about the car. The vehicle had not yet been through their inspection process, so although I put a deposit down, they were not sure they would retail it because it was a fresh trade and may not meet their standards. Both Tim and the sales manager Lenny Goldwasser explained their process and assured me if they were going to sell the car it would be up to their standards. Tim called me promptly the next day, told me they had done an inspection and would be replacing parts of the suspension, brakes, and the rear-window defroster (which they tested in the middle of July) to bring it to their standards. He prioritized the service so it could be delivered in time for an upcoming trip we had planned. The sales manager even offered me a ride on the day of delivery when he found out we lived in the same town. The paperwork was taken care of by Steven Baker who was professional, down-to-earth, and straightforward about the options I could purchase for added protection. This is usually where I end up annoyed during the buying process because it's a full court press to purchase all of the options. Not the case here--I went over the options and was not pushed or oversold on anything I was not interested in buying. While waiting I was given coffee and offered food. My son came with me and had a great time checking out all of the cars on display and also had a bite to eat while we waited. I have bought many cars in the past 30 years and this was by far the most exceptional service I have received. I highly recommend this dealership if you are looking for a Benz or a used car they have listed. More

Very good to work with Very good dealership. Easy to work with. Negotiation was easy and quick. Got a great price. Great sales team (Mo Denny was very easy to work with!) Very good dealership. Easy to work with. Negotiation was easy and quick. Got a great price. Great sales team (Mo Denny was very easy to work with!) More

It was fun and easy. they are all super friendly! I found mercedes - benz of burlington through car gurus. I went there to trade my porsche panamera for the 2015 S550 coup. it was so easy and stress f I found mercedes - benz of burlington through car gurus. I went there to trade my porsche panamera for the 2015 S550 coup. it was so easy and stress free. they are so friendly and chatty, it was a pleasurable experience. i have never been so happy spending money in a long time. Tim was my sales consultant and Lenny is His manager. under 2 hours the deal was all set. TIm follows up very well and gets you the best deals. Lenny is the best sales man i have met, so knowledgeable and funny, i will definitely to return to the dealership just to have fun with them. the car i got was perfect, great deal. registration and everything was done in no time. More

Great customer service! Contacted several Mercedes dealerships but Burlington by far had the best customer service and most ammondating dealership I’ve worked with thus far. Contacted several Mercedes dealerships but Burlington by far had the best customer service and most ammondating dealership I’ve worked with thus far. I would Highly recommend MBOB. I had an awesome salesman and the process went extremely smooth. Guy, my salesman made sure all the information was delivered in a timely manner and made the whole process exciting and easy! He stayed in communication throughout the whole process and was very informative. After coming from Mercedes Benz of lynnfield to MBOB I experienced way better customer service here and would come back here again when my lease is up. More

Tim Daley We just purchased our second Mercedes from Tim and MBOB. Tim is a no pressure salesman that helped me find the car I was looking for quickly and at a We just purchased our second Mercedes from Tim and MBOB. Tim is a no pressure salesman that helped me find the car I was looking for quickly and at a fair price. I highly recommend doing business with Tim and MBOB. More

Purchasing a Mercedes Mike Clifford was a pleasure to deal with. He made everything easy. It was the best experience I have ever had purchasing a car. I would highly recomm Mike Clifford was a pleasure to deal with. He made everything easy. It was the best experience I have ever had purchasing a car. I would highly recommend both Mike (Cliff) and MB of Burlington. More

Tim Daley -Very Professional Tim helped me trade in my previous Mercedes for a new Mercedes. Throughout the process he took care of everything. He was quick and understood what I Tim helped me trade in my previous Mercedes for a new Mercedes. Throughout the process he took care of everything. He was quick and understood what I was asking for and made it happen to the best of his ability. Would recommend anyone looking for a Mercedes to give Tim a shout. More

Outstanding service We had an excellent experience. The people are very warm, helpful and courteous. We highly recommend doing business with this dealership. We walked ou We had an excellent experience. The people are very warm, helpful and courteous. We highly recommend doing business with this dealership. We walked out extremely satisfied! More

Amazing experience! I was very impressed by their quick diagnosis that identified the issue other dealers were not able to find out. Also I was so satisfied with their at I was very impressed by their quick diagnosis that identified the issue other dealers were not able to find out. Also I was so satisfied with their attitude showing that they are truely customer centric...Highly recommend MBOB Burlington for the service, because they know how to take care of you before taking care of your car... More

Appreciate all those that were extremely helpful and knowle Thank you for a wonderful introduction to a great company and. Love my car. The efficiency and quality is well represented.. I plan on sharing my expe Thank you for a wonderful introduction to a great company and. Love my car. The efficiency and quality is well represented.. I plan on sharing my experience. I also appreciate the location. More