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Mercedes-Benz of Burlington

Burlington, MA

4.4
281 Reviews

80 Cambridge St

Burlington, MA

01803

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Showing 281 reviews

June 25, 2025

I always have a good experience at the Mercedes Benz of Burlington with TJ, He is always great and very passionate about what He does yet so professional but my recent visit I met with TJ and told him abo More

by sherry.nakyanzi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Doumanian, TILAK JAYASEKERA
December 03, 2024

Terrible customer service. I expected delivery of my car next month, was told two weeks ago that there was a problem getting the leather seats I chose, that I should order vin More

by Candy
Recommend Dealer
No
Employees Worked With
Nobody stands out
May 02, 2024

Steve has been our service manager for 8 years. After owning many different models of Mercedes, Steve always goes above and beyond when managing any issues that come up with our cars. It is always More

by Cmgeorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEVEN BERGERON
April 30, 2024

Our service advisor has been outstanding for more than 10 years. He is always helpful and I fully trust what he says is needed. He went to bat for us with MBUSA when a prior car had an issue just out of the More

by mkmoran77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEVEN BERGERON
April 25, 2024

I had a very good experience with repairing my sprinter van. Highly recommend. Thank you. More

by shalinplumbing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEVEN BERGERON
April 22, 2024

I’ve always had great service at Mercedes Burlington. Steve Bergeron in particular has been so helpful throughout the past 7 years and he is why we continue to go here! More

by ngeorge1870
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEVEN BERGERON
April 18, 2024

Every time I bring my cars in I work with Steve in service and he always provides excellent service. He always makes every visit so easy. I’ve been coming to this dealership for years and I fully reco More

by Brayan M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEVEN BERGERON
April 18, 2024

If you’re bringing your car in for service at Mercedes Benz of Burlington you have to ask for Steve. He is the best, always very attentive. More

by Victor H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEVEN BERGERON
April 13, 2024

When purchasing a car, TJ has been great in giving us the best possible deals and remaining reliable for the purchase of many different kinds of Mercedes models. When getting a service Steve Bergeron always More

by Bgeorge1810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TILAK JAYASEKERA, STEVEN BERGERON
April 10, 2024

My Sprinter ran out of DPF Fluid, the Dash Light came on, I filled the DPF Tank and the light wouldn't go out, then it did a count down, 9 Starts left, then 8,7,6... Called to make an appointment, the schedu More

by gary0322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Bergeron
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