Mercedes-Benz of Buckhead - Service Center

Had a service A2 done. I had had my first 2 services done at a different dealership and was very unhappy with the service advisor I worked with along with the work that was I had had my first 2 services done at a different dealership and was very unhappy with the service advisor I worked with along with the work that was done. I decided to give Mercedes of Buckhead a try instead and I was overall very happy with my experience and the service advisor, Aidan Akins, was excellent! I will be back! More

Exceptional Service This was my first visit to this Location. I just bought the car and Aidan Atkins took time out of his schedule to answer ALL of my question. Including This was my first visit to this Location. I just bought the car and Aidan Atkins took time out of his schedule to answer ALL of my question. Including show me how to work certain things in my car I did not understand. He was very honest and I appreciate him. More

Great as always Thanks Josh as usual. You’re always on time with my service requests. The best service I’ve ever had from any dealership hands down. Thanks Josh as usual. You’re always on time with my service requests. The best service I’ve ever had from any dealership hands down. More

Service B Excellent service, like always. The Mercedes team goes beyond what is required to make their services excel. My car service experience was excellent. Excellent service, like always. The Mercedes team goes beyond what is required to make their services excel. My car service experience was excellent. My service adviser was awesome. More

Warranty Services The service on my vehicle was done in a timely fashion. I was given a rental until the service was completed. The staff was great to deal with. The The service on my vehicle was done in a timely fashion. I was given a rental until the service was completed. The staff was great to deal with. The only issue I noticed was when I pick up my vehicle it wasn’t washed. Usually when I get my vehicle serviced they always wash it back hand it over to me. Other than that my visit was great. Alvin Gibson More

The Best Purchased several cars for Malcolm. He is always available. Returns calls and texts immediately. Goes out of his way to answer questions and solve pr Purchased several cars for Malcolm. He is always available. Returns calls and texts immediately. Goes out of his way to answer questions and solve problems. More

Always complete and excellent service Greeting is professional and timely. Service is best in Atlanta very accommodating to my time and needs usually get a loaner car but used shuttle drop Greeting is professional and timely. Service is best in Atlanta very accommodating to my time and needs usually get a loaner car but used shuttle dropped of at Phipps and picked up. More

Service 1. Poor follow up 2. Did not get car keys back and haven’t heard back from service advisor 3. Fees changed after car arrived at dealership 1. Poor follow up 2. Did not get car keys back and haven’t heard back from service advisor 3. Fees changed after car arrived at dealership More