Mercedes-Benz of Buckhead
Atlanta, GA
Filter Reviews by Keyword
By Type
1,100 Reviews of Mercedes-Benz of Buckhead
I purchased a 2024 Audi A6 in mid December from MB of Buckhead and was issued a temp tag on 12/19/25. The tag expired on 2/2/26. I hadn't heard anything from them so I called and talked to Jay who said h Buckhead and was issued a temp tag on 12/19/25. The tag expired on 2/2/26. I hadn't heard anything from them so I called and talked to Jay who said he would look into it and call me back me back within 45 minutes. Didn't happen. I called back on the 2/3/26 and Jay told me he had talked to someone in another dept. and they were supposed to call me thus shifting responsibility. I then spoke to Emmanuel, his supervisor who said he would look into it. He called back addressed me by the wrong name and left a garbled message. He said in the message that he would overnight a new temp tag. (Didn't happen. I later found out that he did not do that.) I called back still try to determine where the title was. He didn't pick up and did not return my call. I'm a little concerned by now that they even have a good title. I call Emmanuel twice on 2/4/26 and left messages. Neither were returned. I called again on TH, 2/4/26, and spoke to Taliatha who did overnight me a new temp tag. I asked again if there was anyone who could provide me some info on the title status and I asked to speak to GM, Roger. Did not get a call from him. So I still don't know (now a month and a half after the purchase) what's going on with the title nor have I received call-backs from Gary or Emmanuel. More
Josh is my Service Manager and he is always amazing to work with on my vehicle. The level of service and care he has provided to me through the years is immeasurable and I am greatly appreciative of all h work with on my vehicle. The level of service and care he has provided to me through the years is immeasurable and I am greatly appreciative of all he does and that Mercedes-Benz of Buckhead service center does for me and my vehicle thank you. More
I’ve always been happy with Mercedes Benz of Buckhead. Sales and service!! Efficient, pleasant and friendly staff. Accommodating to people that are short on time. Quick turn around on service and I got ba Sales and service!! Efficient, pleasant and friendly staff. Accommodating to people that are short on time. Quick turn around on service and I got back a professionally serviced and clean vehicle!!! More
They provided high quality customer service thanks to Troy Barkowitz. Troy was professional, personal and went to great lengths to keep me informed while offering value pricing. Troy Barkowitz. Troy was professional, personal and went to great lengths to keep me informed while offering value pricing. More

