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Mercedes-Benz of Buckhead

Atlanta, GA

4.5
975 Reviews

2799 Piedmont Rd NE

Atlanta, GA

30305

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975 Reviews of Mercedes-Benz of Buckhead

December 20, 2025

Advisor Joao is always amazing! Fast, reliable, and efficient. No complaints due to exceptional service! More

by Bfamak1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joao
Dec 21, 2025 -

Mercedes-Benz of Buckhead responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

December 19, 2025

Very courteous and helpful. Service executed well No further problems. Verhelpful with MB roaddide assistance More

by thecronjes
Recommend Dealer
Yes
Employees Worked With
Joao Mumiz
Dec 21, 2025 -

Mercedes-Benz of Buckhead responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

December 17, 2025

I’m always pleased with the customer service that is provided by the service department. Very professional and detailed when I have questions about the service of my GLK350 More

by crystalrdurham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zion Durham and Tevin
Dec 20, 2025 -

Mercedes-Benz of Buckhead responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 17, 2025

Professional and quick. Always a good experience. Place is clean and they offer free refreshments More

by ihdixon12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dumas Andre
Dec 20, 2025 -

Mercedes-Benz of Buckhead responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Buckhead. Thank you, and have a fantastic day!

December 17, 2025

Mercedes Benz of Buckhead is wonderful place to buy a car and an even better place for service. This is my second car from MBOB. Every encounter with this team is pleasant, professional and better than the More

by JParker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Dec 20, 2025 -

Mercedes-Benz of Buckhead responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

December 16, 2025

My experience was horrible , I took my car there to be looked at and they kept my car for 10 days because of a Warranty issue and left me with no loaner and I called to speak to a manager and no one was More

by jwesterfield1362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dumas
Dec 20, 2025 -

Mercedes-Benz of Buckhead responded

Thank you for your feedback. I would appreciate the opportunity to speak with you about your recent experience with the service department and the lack of communication. Please feel free to email me at (rkaiser@group1auto.com) with your preferred method of contact. I look forward to discussing further. Best Regards, Roger Kaiser General Manager rkaiser@group1auto.com

December 16, 2025

Excellence! ! That’s all I can say! Jean,M and the team went above and beyond to make my dream a reality. I find zero complaints with this experience. What set J More

by Claudina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jean, M
Dec 19, 2025 -

Mercedes-Benz of Buckhead responded

Hi Claudina, thank you so much for your positive comments about Mercedes-Benz of Buckhead! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 16, 2025

Great service with great salespersons! Made it very easy to transact business! A great experience! More

by Dr. Harper
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barron Driskell
Dec 19, 2025 -

Mercedes-Benz of Buckhead responded

Hi, we are so happy to read such a great review about Mercedes-Benz of Buckhead! If you have any further questions, please don't hesitate to reach out!

December 15, 2025

I always feel care for when I bring my car to Mercedes Benz Of Buckhead. Dealership.. everyone is Pleasant from the service greeter’s to the service providers.. Upon completion the service done on my c More

by trini_mom_143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Andrade
Dec 19, 2025 -

Mercedes-Benz of Buckhead responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Buckhead! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 14, 2025

My car was all scratched up when it was returned to me. Service provider left without letting me know the status of my vehicle. My keys were locked in the lock box and i had to wait over 45 minutes to get More

by sharika freeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leo
Dec 17, 2025 -

Mercedes-Benz of Buckhead responded

Thank you for your feedback. Thank you for the opportunity to speak with you about your recent experience with the service department and the condition of your vehicle after service. We look forward to a resolution during your upcoming visit. Best Regards, Roger Kaiser General Manager rkaiser@group1auto.com

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