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Mercedes-Benz of Buckhead
Atlanta, GA
821 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 821 reviews
April 02, 2021
I had a great experience at Mercedes Benz of Buckhead. Mr. Mackey was excellent and very professional. I will highly recommend them to my friends and family Mr. Mackey was excellent and very professional. I will highly recommend them to my friends and family More
by andyvanhorn
Employees Worked With
Chance, Malcolm Mackey, Denis Bardizbanian
April 01, 2021
Another great experience at Mercedes Benz of Buckhead. Before my lease was up Natasha Altman ordered for me a new vehicle for my sixth lease from this Dealership. Natasha assisted me in leasing all six Me Before my lease was up Natasha Altman ordered for me a new vehicle for my sixth lease from this Dealership. Natasha assisted me in leasing all six Mercedes Benz automobiles since 2003. She is extremely professional, courteous and a "happy customer" is uppermost in her mind. A couple of days ago I took delivery of my new Mercedes Benz which was assembled in Germany on February 19, 2021. I love it! I highly recommend Natasha and Mercedes Benz of Buckhead for your automotive needs. More
by JRS
Employees Worked With
Natasha Altman
March 30, 2021
Clean dealership, friendly faces from the minute you walk inside. Our salesman was Malcolm Mackey, he was very helpful and answered all our questions. Very professional all around. Highly recommend! inside. Our salesman was Malcolm Mackey, he was very helpful and answered all our questions. Very professional all around. Highly recommend! More
by CX5Owner
Employees Worked With
Malcolm Mackey, Emmanuel Lindsey
March 26, 2021
I have purchased several cars from Mercedes and Malcom has always been my salesman. He always try to make sure I get everything Mercedes has to offer. I wouldn't buy from any dealership but Mercedes of Bu has always been my salesman. He always try to make sure I get everything Mercedes has to offer. I wouldn't buy from any dealership but Mercedes of Buckhead because I'm always treated like royalty. Thanks Malcom for making sure my needs are meet. More
by hightower.kisha
Employees Worked With
Byron Simmons, Malcolm Mackey, Denis Bardizbanian
March 22, 2021
Our experience at MB of Buckhead couldn’t have been better. Everyone we dealt with in connection with our purchase of a Certified Pre-owned MB GLC 300 was wonderful. So helpful and pressure whatsoever. better. Everyone we dealt with in connection with our purchase of a Certified Pre-owned MB GLC 300 was wonderful. So helpful and pressure whatsoever. It was perfect! More
by DaphnePlatford
Employees Worked With
Byron Simmons, Product Specialist, Malcolm Mackey, Denis Bardizbanian
March 19, 2021
I had an amazing experience working with Dave Olsen in the internet department. Dave made sure we agreed upon the numbers before I came into the dealership. The energy in this place is awesome and the sta the internet department. Dave made sure we agreed upon the numbers before I came into the dealership. The energy in this place is awesome and the staff greets you with a very professional manner. I love my 2021 GLC 300!!!!! Tawana More
by tawana244
Employees Worked With
David Olson
March 15, 2021
I must say I had a great hassle free experience from start to finish. My agent Ayana was very patient with me . She meet all my needs and I left with a SMILE. Thank you Ayana for your great customer ser start to finish. My agent Ayana was very patient with me . She meet all my needs and I left with a SMILE. Thank you Ayana for your great customer service. More
by ESSIE00025
Employees Worked With
Ayana Brown
March 12, 2021
As a long time Mercedes Benz owner my expectations are pretty high. My sales rep was nice and did send me an email when this car came into their dealership. Kudos to Dave Olson. The actual purchase pape pretty high. My sales rep was nice and did send me an email when this car came into their dealership. Kudos to Dave Olson. The actual purchase paperwork was a pain as they hit your with an onslaught of “prepaid services”. Gimme a break. Plus the document prep fees are sky high. Even though this being my 6th MBZ they offer no loyalty discounts. Despite it being CPO, one issue noticed before purchase was not dealt with before PU. I had to wait two days after purchase to pick up for whatever reason. Additionally, the dealership had lost the second key. The storage system for the back is missing so I’m going to have to hound them for this. It doesn’t appear to have a parking feature I asked about. My mistake for not pursuing that more at purchase time. Since I paid more for a CPO car I really expected a lot more. Makes me wonder if I’m going to be having wiring issues for a long time to come. Meanwhile I’m driving a courtesy car for a week now with no indication from the service rep when it may be done. “Wiring issues can be simple or difficult” was what I was told. And of course the wait for parts. With the snow storm in TX .... I love MBZ but not a big fan of MBZ of Buckhead service department or their idea of what a CPO car is. More
by O2BNSF
Employees Worked With
Kevin Infold
March 04, 2021
our visit to MB of Buckhead was friendly and welcoming. The Big issue is after sales clever policy, don't forget to ask about it , not to fall in their trap The Big issue is after sales clever policy, don't forget to ask about it , not to fall in their trap More
by Shahin
Employees Worked With
Desmond
March 01, 2021
Loved the welcoming feeling the dealership had. I was properly shown around and was assisted in little to no time at all. George did very good helping me find the perfect car for me after I told him what properly shown around and was assisted in little to no time at all. George did very good helping me find the perfect car for me after I told him what I was looking for. More
by Robert.M
Employees Worked With
George Kaneiwa
