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Mercedes-Benz of Buckhead
Atlanta, GA
821 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 821 reviews
April 27, 2021
Malcolm has always been a blessing to me and my family. Unfortunately, I totaled my first car purchased from him. Today I purchased my new SUZ and it has been the best experience. Wish I could gi family. Unfortunately, I totaled my first car purchased from him. Today I purchased my new SUZ and it has been the best experience. Wish I could give 10 stars. More
by Rashad taylor
Employees Worked With
Malcolm Mackey
April 26, 2021
I’ve been pleased with the dealership experience. My service advisor Joshua Jamison is very efficient, he follows through and keeps me informed. He is a great service advisor to work with. service advisor Joshua Jamison is very efficient, he follows through and keeps me informed. He is a great service advisor to work with. More
by lemos_c
Employees Worked With
Service department
April 26, 2021
Allen Morris was very professional, attentive and over and beyond. I am very happy with my purchase and love this dealership. It was well worth the trip from Virginia. and beyond. I am very happy with my purchase and love this dealership. It was well worth the trip from Virginia. More
by emj
Employees Worked With
Allen Morris
April 26, 2021
Josh Jamison has been my service advisor at MB of Buckhead since I purchased my car in 2017. He is professional, clear in his communication, and I honestly feel that he does not recommend any service Buckhead since I purchased my car in 2017. He is professional, clear in his communication, and I honestly feel that he does not recommend any services that I do not need. In short, I trust him and I hope that he will continue to be my go to advisor. More
by TuckerLady
Employees Worked With
Josh Jamison
April 26, 2021
World Class Customer Service. The easiest sales process I’ve ever experienced. First time purchasing out of state and worth every Penny. The Sales team is really streamlined. All commitments were honored. I’ve ever experienced. First time purchasing out of state and worth every Penny. The Sales team is really streamlined. All commitments were honored. More
by Dbsearcy
Employees Worked With
Malcolm Mackey
April 23, 2021
George provides excellent service. He is very knowledgeable about all the cars and provided me with all the information I needed. Reliable and timely responses. Looking forward to my next purcha knowledgeable about all the cars and provided me with all the information I needed. Reliable and timely responses. Looking forward to my next purchase! More
by Camilla H
Employees Worked With
George Kaneiwa
April 13, 2021
The Service Department sucks. There is lack of communication, miscommunication and all sorts of issues. I even spoke to the Manager of the Service Department, James, after MB missed two appts (in communication, miscommunication and all sorts of issues. I even spoke to the Manager of the Service Department, James, after MB missed two appts (in which they pick up the car) who assured me that I would have an appt at 11am on April 12 21. I got a call from Gabe at 10am asking if I had cancelled the appt, I told him No, so he told me someone would be here to pick up my car by 11am. No one came and I called again at 2pm. I was told that the appt would be the next day. I asked to talk to the Owner. Then, I was told that someone would be here at 330pm. Four people showed up and did nothing except to schedule another appt the following week They told me they waited to give me "extra attention" by coming here. That was BULL! This is just one of numerous times that I have had miscommunication. Another time, I brought the car in. They never called me to tell me the status. I called several times., they kept the car overnight and still never called me. I call on the phone and there is no answer, can only leave a message. When I call my service advisor, he neer calls back. Horrible service. I could go on and one with stories about the poor service. More
by francine813
Employees Worked With
James Penney
