Mercedes-Benz of Brooklyn

Steve did a great job with our lease. No nonsense, very easy to work with and available to answer questions. We picked up a very nicely loaded C300 4matic at a price we could afford and didn't run into any easy to work with and available to answer questions. We picked up a very nicely loaded C300 4matic at a price we could afford and didn't run into any issues. Steve works on weekends which is exactly what my wife and I needed since we both work very late on weekdays and don't have the time to just come in after work. More

I purchased a C230 back in 2003, Sovereign did the service and warranty issues there except for one on this car. Good service up to when I sold the car in 2008. I purchased a SLK 55 @ Ray Catena i service and warranty issues there except for one on this car. Good service up to when I sold the car in 2008. I purchased a SLK 55 @ Ray Catena in Edison in 2008, They did the first service. My SLK was damaged in the rear, I decided to take it to Sovereign. The day I picked up the car, I realized it was not washed. Perhaps I did not buy the car there, *No Platinum Membership*, *No wash*. I never had a issue there so I did not inspect the car at all, Besides my car is black and if its not clean it is hard to see the paint work. That night I noticed the driver door had a ding and the door jamb was chipped. The car is never parked on the street, And hardly ever used, *6K miles for three years. *Car does not even have valid inspection. I know the damage was either from the body shop they sent it to or from them. I had to leave home for a few weeks so I did not pursue it right away. Upon completing a survey from Mercedes Benz, Sovereign called me about the results. After a brief conversation they said they would repair the damage. I drop the car off on on Tuesday November 23, They called on 24 and said the car was ready. They are taking responsibility for damage, That's all that counts for me. I will update if there are any issues upon picking up the car on Monday. Best Regards, Makeuhigh@aol.com More

HE SPENT A LOT OF TIME SHOWING ME AND MY WIFE ALL THE OPTIONS THAT WERE AVAILABLE TO US.HE ALSO EXPLAINED THE OPTIONS ON ALL THE MODELS WE WHERE CONSIDERING,AND HOW THEY WOULD BE A BENIFIT SO WE WOULD BE OPTIONS THAT WERE AVAILABLE TO US.HE ALSO EXPLAINED THE OPTIONS ON ALL THE MODELS WE WHERE CONSIDERING,AND HOW THEY WOULD BE A BENIFIT SO WE WOULD BE PLEASED WITH OUR PURCHASE.HE TRULY A PROFESSIONAL SALESMAN,A REAL PLEASURE TO BUY A CAR FROM. More

Steven Shlayan has been one of the most helpful and knowledgeable person I have ever met. He was very courteous and the whole process, from pricing out to delivery of my new mercedes benz s550, went as knowledgeable person I have ever met. He was very courteous and the whole process, from pricing out to delivery of my new mercedes benz s550, went as smooth as one would hope for. Thank you, Steven. More

Great experience! From shopping to purchase, nothing but an easy and enjoyable experience! Our salesperson Peter was extremely knowledgeable regarding the sport utility vehicle market and was crucial to ou an easy and enjoyable experience! Our salesperson Peter was extremely knowledgeable regarding the sport utility vehicle market and was crucial to our decision in purchasing the ML350. The sales manager Christian treated us with respect from the beginning and worked with us to create an arrangement with which we were very satisfied. The entire dealership is first class and we look forward to recommending them to our friends and colleagues. More

It was an absolute pleasure to work with Jorge among other members of the team at Sovereign. We have been leasing ML's from Sovereign since the late 90's, but during our last lease we had to go over to other members of the team at Sovereign. We have been leasing ML's from Sovereign since the late 90's, but during our last lease we had to go over to an independent leasing company that beat the price by far. However, when we came into Sovereign just a few weeks ago to see if they would like to have us return as their customers again, we couldn't be treated any better. We have not had a salesman as knowledgeable and helpful as Jorge since Renee Gollub worked at Sovereign about 10 years ago. From simply discussing the features in the new 2011 ML, to negotiating a fantastic deal, Jorge was extremely pleasant to work with and assisted us in every way he could. We are sincerely grateful that we got to work with a representative as professional and helpful as Jorge. Overall we had a great experience at Sovereign and especially working with Jorge Rivera. We will be more than happy to keep returning. More

This is my third vehicle from Michael King/Sales Consultant. The last one I got almost three months ago ( E63 AMG ), now I have E350 coupe. If you want to get a Mercedes for the right price you shou Consultant. The last one I got almost three months ago ( E63 AMG ), now I have E350 coupe. If you want to get a Mercedes for the right price you should consider Mr. King as a sales person. Great personality, absolutely different then other sales people!!! He is not pushing you to get a car no matter what, he works with you to make you happy!!! Thank you. More

Right off I knew I was assigned to the right salesperson when I met Matt. Not only was he friendly and knowledgeable, but he gave me a fantastic deal, and my husband agrees as he's interested in a new MB o when I met Matt. Not only was he friendly and knowledgeable, but he gave me a fantastic deal, and my husband agrees as he's interested in a new MB once his current lease is up. The store manager(s) and even the receptionist Maria, were so friendly and accommodating. I really look forward to visiting the showroom when the construction is totally finished. I'm sure it will be a comfortable experience to go there for service. More

I HAD A BEYOND EXCELLENT EXPERIENCE DEALING WITH SOVEREIGN MOTORS AND IN PARTICULAR MY SALESMAN DANIEL JAY LEHRER. HE HANDLED MY BMW TRADE IN AND HELPED ME WITH MY PURCHASE OF A PREOWNED MERCEDES SOVEREIGN MOTORS AND IN PARTICULAR MY SALESMAN DANIEL JAY LEHRER. HE HANDLED MY BMW TRADE IN AND HELPED ME WITH MY PURCHASE OF A PREOWNED MERCEDES....THE SERVICE AND HELP I RECEIVED WAS SPECTACULAR AND DANIEL WAS PATIENT IN EXPLAINING ALL THE DETAILS I NEEDED TO KNOW WITH THE CAR.HE TOOK THE TIME TO MAKE SURE I WAS COMPLETELY COMFORTABLE IN MY CHOICE AND I WOULD HIGHLY RECOMMEND HIM AND THE DEALSHIP TO MY FAMILY AND FRIENDS...I ALSO AM THRILLED WITH THE FACT THAT WHEN I NEED SERVICE THERE IS A PICKUP AND DELIEVERY WITH A LOANER.... THIS WAS A WONDERFUL AND PAINLESS EXPERIENCE ARLENE ESPOSITO More

great staff, great price, and great car! Everyone is very friendly and courteous.... Offered a Beverage and snack while I met with my Salesperson... and the was just the start. I look forward to gettin very friendly and courteous.... Offered a Beverage and snack while I met with my Salesperson... and the was just the start. I look forward to getting another Mercedes when this one expires...Very happy with the total experience.. More