Mercedes-Benz of Brooklyn

Someone who really cares Carol was great to work with. She had my car in/out from a last minute appointment. She was exceptionally polite and courteous. ThankYou - Peter Carol was great to work with. She had my car in/out from a last minute appointment. She was exceptionally polite and courteous. ThankYou - Peter More

Carol in service is top notch! Been using using this dealership for years- as we have bought our 3 cars there- Returned from Florida with another Benz- and brought it in for servi Been using using this dealership for years- as we have bought our 3 cars there- Returned from Florida with another Benz- and brought it in for service- they went above and beyond to do the right thing for us- as you would hope any dealership would ( but don't) Carol Morin was fantastic! Thank you Benz for making it pleasure to bring a car in for service. KC More

Best dealer service yet! Purchased a vechile from this dealer. Had a few minor issues , took it back the next day . my salesman Jerry was very helpful got me over to the servi Purchased a vechile from this dealer. Had a few minor issues , took it back the next day . my salesman Jerry was very helpful got me over to the service writer Carol and the rest was smooth sailing. i would definitely recommend this dealership to anyway that comes my way. The ease of dealing with the employees is definitely worth going to them. THANKS GUYS !!!!! More

Thank you Carol! Considering my busy work schedule, Carol makes it as easy as possible. It's obvious that she takes pride in delivering outstanding customer service wi Considering my busy work schedule, Carol makes it as easy as possible. It's obvious that she takes pride in delivering outstanding customer service with a personal touch. More

Time consuming Service personnel, especially Carol, who I have been working with for years, are excellent. Dealership slipping a little in the way they treat wait Service personnel, especially Carol, who I have been working with for years, are excellent. Dealership slipping a little in the way they treat waiting customers especially the early morning ones. Newspaper, fruit drinks, and free donuts would help pass the time. Car wash not available for customers and no alternative or or consideration offered. More

Low pressure strong knowledge of the product no price debate I think the sales person and his Sales manager were very professional and fair to make this deal happen. They also were very trustworthy in all inform I think the sales person and his Sales manager were very professional and fair to make this deal happen. They also were very trustworthy in all information they told me. I checked out with others in the auto business. I also have purchased about six cars from this location over the past few years. More

Go Jerry,Go Jerry Very Professional,Excellent,Amazing is all I can say.Excellent customer service.Just purchased my S550 I Love It,Very Good Deal.No Hidden cost. Very Professional,Excellent,Amazing is all I can say.Excellent customer service.Just purchased my S550 I Love It,Very Good Deal.No Hidden cost. More

Welcome back Carol!!! We are SO happy that Carol is back. Whether it is a big or small job, Carol makes sure that the work gets done quickly, efficiently and always with a We are SO happy that Carol is back. Whether it is a big or small job, Carol makes sure that the work gets done quickly, efficiently and always with a smile. Carol is an outstanding service advisor. More

Be aware of service picked my car up today after being at the service dealer since April 28th. I noticed some damage on the front bumper called Patrick muhler the Mgr ha picked my car up today after being at the service dealer since April 28th. I noticed some damage on the front bumper called Patrick muhler the Mgr had the nerve to blame it on me. then came home and noticed that the headliner was not put back in place after they fixed my sunroof waiting to see if he's blaming me for that as well. More

Excellent Service Provider The service provided by this dealership is always excellent and of the highest quality and standards. The individual service provider, Carol Morin is The service provided by this dealership is always excellent and of the highest quality and standards. The individual service provider, Carol Morin is extremely efficient. Not only is her manner pleasant, but she exhibits full knowledge of the kind of service that is needed on the vehicle and ensures that everything that is needed is competed to the fullest. Her manner and her expertise is noteworthy. She is the best service representative I have every dealt with. I highly recommend this dealership, not only for the purchase of vehicles, but for the excellent service that you are given, when needed. I have been a client of this dealership since 2005 and have never been disappointed. It has always been a pleasure working with them. More