Mercedes-Benz of Brooklyn

My purchase at this store My experience at this dealership was by far the best that I have had. The salesman Patrick was very helpful along with his coworkers in assisting us My experience at this dealership was by far the best that I have had. The salesman Patrick was very helpful along with his coworkers in assisting us and ensuring that we were totally satisfied in every way with our purchase. I would definitely recommend this store to anyone. More

Steering vibration Was able to setup a quick appointment with a loaner car. Carol was very professional she introduced me to Matthew a team lead tech who took a test dri Was able to setup a quick appointment with a loaner car. Carol was very professional she introduced me to Matthew a team lead tech who took a test drive with me to diagnose the steering vibration problem. Matt, in a very friendly and professional manner explained the potential cause and told me they would take care of it.. A day later I was called to pick up my car. Excellent Teamwork!!! Thank you, - Boris E. More

Jason Revere MB OF Brooklyn Jason Revere is a 10/10 sales person for Mercedes Benz of Brooklyn ! Great guy highly recommended ! Very down to Earth connects to his customers! Jason Revere is a 10/10 sales person for Mercedes Benz of Brooklyn ! Great guy highly recommended ! Very down to Earth connects to his customers! More

minor service on drive in but taken care of in a flash This was my second service experience with MBOB and Carol Morin. This one was as good as the first. I actually didn't have an appt this time since I This was my second service experience with MBOB and Carol Morin. This one was as good as the first. I actually didn't have an appt this time since I thought it was a minor front light issue. They took me right in and Carol first thoroughly explained all of my warranty coverages on my car before sending to the shop. Carol called me within a half hour to say that the light was fixed and the car was ready. It's clear Carol knows her job and makes things happen. She also makes you feel that your car is important which cant be said for other MB service centers. More

Great customer service I went to Mercedes-Benz of Brooklyn on September 30 for a car inspection. Rui was my Service Advisor. He was very friendly. He treated me as though I I went to Mercedes-Benz of Brooklyn on September 30 for a car inspection. Rui was my Service Advisor. He was very friendly. He treated me as though I was his only customer. He kept informed and had the car ready in a reasonable time. Rui is an asset for the dealership. I recommend him to anyone that is in need of service at Mercedes-Benz of Brooklyn More

EXCELLENT SERVICE! I came in to inquire about a new car lease and a sales professional by the name of Joseph Malanka was the one helping me. i must say that this is one I came in to inquire about a new car lease and a sales professional by the name of Joseph Malanka was the one helping me. i must say that this is one of the best salesmen i have seen in my life. very educated about the vehicles he sells, polite and extremely courteous. i would highly recommend this dealership and specifically Joseph Malanka to anyone going to shop for a new or used Mercedes. More

Excellent Service Advisor & Service I brought in my ML350 for scheduled maintenance. Carol Morin was my SERVICE ADVISOR & she is the best. She kept me informed of what service & repairs I brought in my ML350 for scheduled maintenance. Carol Morin was my SERVICE ADVISOR & she is the best. She kept me informed of what service & repairs that had to be done. Within 30 minutes she realized that the repairs could not be done the same day. She put me in a loaner car. When I returned to pick up my vehicle it drove like a new vehicle. Carol did only the necessary repairs. I had Carol for my service advisor for over six years and she is very professional, courteous, affable & honest. I said it before and I will say it again--I am glad she is back. She is excellent. More

Best Service Advisor I'm a Mercedes Benz owner for the last 30 years and have been getting my car's serviced At the local Dealers for most services needed i must say that I'm a Mercedes Benz owner for the last 30 years and have been getting my car's serviced At the local Dealers for most services needed i must say that ever since a new management took over the service department have been providing outstanding service in all aspect pricing, Time of delivery,Transportation.car loner. and overall expedited service when needed and on time completion of work as promised. and of course Quality of work . Way To Go!!! Edmund D. More

Superior Service Recently I brought my car to Mercedes-Benz of Brooklyn for routine repairs, a damaged tire. There were many new faces in the service department, an Recently I brought my car to Mercedes-Benz of Brooklyn for routine repairs, a damaged tire. There were many new faces in the service department, and I was slightly concerned because I had been happy with the previous service Advisors. Luckily, I was assisted by Carol Morin, who made me feel warmly welcome. Carol made me feel instantly at ease, thoroughly explained the service process, and followed up with me after I left. I have been a customer of this dealership in its various iterations ,since 1983. I expect quality service. But the "human touch" is what distinguishes the exceptional from the expected. Carol epitomizes that. She can expect me to request her for all my future service needs. More

Service Advisor I had the good fortune and pleasure to be assigned Anthony Incarnato as my service advisor. He was knowlegeable, efficient, and organized. In addition I had the good fortune and pleasure to be assigned Anthony Incarnato as my service advisor. He was knowlegeable, efficient, and organized. In addition had a winning personality. Of all the service advisors I have dealt with over the years, he is by far the best. More