Mercedes-Benz of Brooklyn

Jason Revere MB OF Brooklyn Jason Revere is a 10/10 sales person for Mercedes Benz of Brooklyn ! Great guy highly recommended ! Very down to Earth connects to his customers! Jason Revere is a 10/10 sales person for Mercedes Benz of Brooklyn ! Great guy highly recommended ! Very down to Earth connects to his customers! More

Great customer service I went to Mercedes-Benz of Brooklyn on September 30 for a car inspection. Rui was my Service Advisor. He was very friendly. He treated me as though I I went to Mercedes-Benz of Brooklyn on September 30 for a car inspection. Rui was my Service Advisor. He was very friendly. He treated me as though I was his only customer. He kept informed and had the car ready in a reasonable time. Rui is an asset for the dealership. I recommend him to anyone that is in need of service at Mercedes-Benz of Brooklyn More

EXCELLENT SERVICE! I came in to inquire about a new car lease and a sales professional by the name of Joseph Malanka was the one helping me. i must say that this is one I came in to inquire about a new car lease and a sales professional by the name of Joseph Malanka was the one helping me. i must say that this is one of the best salesmen i have seen in my life. very educated about the vehicles he sells, polite and extremely courteous. i would highly recommend this dealership and specifically Joseph Malanka to anyone going to shop for a new or used Mercedes. More

Excellent Service Advisor & Service I brought in my ML350 for scheduled maintenance. Carol Morin was my SERVICE ADVISOR & she is the best. She kept me informed of what service & repairs I brought in my ML350 for scheduled maintenance. Carol Morin was my SERVICE ADVISOR & she is the best. She kept me informed of what service & repairs that had to be done. Within 30 minutes she realized that the repairs could not be done the same day. She put me in a loaner car. When I returned to pick up my vehicle it drove like a new vehicle. Carol did only the necessary repairs. I had Carol for my service advisor for over six years and she is very professional, courteous, affable & honest. I said it before and I will say it again--I am glad she is back. She is excellent. More

Best Service Advisor I'm a Mercedes Benz owner for the last 30 years and have been getting my car's serviced At the local Dealers for most services needed i must say that I'm a Mercedes Benz owner for the last 30 years and have been getting my car's serviced At the local Dealers for most services needed i must say that ever since a new management took over the service department have been providing outstanding service in all aspect pricing, Time of delivery,Transportation.car loner. and overall expedited service when needed and on time completion of work as promised. and of course Quality of work . Way To Go!!! Edmund D. More

Superior Service Recently I brought my car to Mercedes-Benz of Brooklyn for routine repairs, a damaged tire. There were many new faces in the service department, an Recently I brought my car to Mercedes-Benz of Brooklyn for routine repairs, a damaged tire. There were many new faces in the service department, and I was slightly concerned because I had been happy with the previous service Advisors. Luckily, I was assisted by Carol Morin, who made me feel warmly welcome. Carol made me feel instantly at ease, thoroughly explained the service process, and followed up with me after I left. I have been a customer of this dealership in its various iterations ,since 1983. I expect quality service. But the "human touch" is what distinguishes the exceptional from the expected. Carol epitomizes that. She can expect me to request her for all my future service needs. More

Service Advisor I had the good fortune and pleasure to be assigned Anthony Incarnato as my service advisor. He was knowlegeable, efficient, and organized. In addition I had the good fortune and pleasure to be assigned Anthony Incarnato as my service advisor. He was knowlegeable, efficient, and organized. In addition had a winning personality. Of all the service advisors I have dealt with over the years, he is by far the best. More

Stay away from the New Management Worst experience of my life. Cheap selling tactics and typical roadside auto dealer attitude of going back on their words. Management went back on it Worst experience of my life. Cheap selling tactics and typical roadside auto dealer attitude of going back on their words. Management went back on its commitment, made me drive 700+miles thinking i'll submit to their stupid tactics, I'm glad I didn't end up buying from this dealership. Wouldn't recommend at all. More

Quick and professional The service advisor was very professional took time listen to my problem she searched thru the right channels to fix the problem very quickly a true p The service advisor was very professional took time listen to my problem she searched thru the right channels to fix the problem very quickly a true professional More

Great Carol knows what I expect. I have been dealing with her for over three years and three cars. Car is always ready when promised. I never have any issue Carol knows what I expect. I have been dealing with her for over three years and three cars. Car is always ready when promised. I never have any issues with car when I pick up. More