Mercedes-Benz of Boston
Somerville, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I came in with the intention of just browsing as I had almost decided to buy a car from a competitor. We met Will in the showroom who had a smile and described the features E class Mercedes Benz in detail almost decided to buy a car from a competitor. We met Will in the showroom who had a smile and described the features E class Mercedes Benz in detail. We went on a test drive which was very informative as Will chose roads that would be similiar to my daily commute. I really enjoyed the ride and the electronic features of the new E class. The financing options were favorable but we still had a few budgetary constraints. Will quickly realized this issue and asked his General manager to go over the financing and simplify the numbers for us. He (Jeff Davis) gave us a fair price for our trade as well. I asked them that if it was OK for me to go home and think about it a bit more. I was surprised that they did not put pressure on me to make the deal right away. After going home, I did the numbers for the E class and the competition and felt that the E class had a very fair deal as several options in the competition were standard in the MB. Finally, at check out we interacted with Sami who exlpained our insurance and warranty options in great detail. Overall, it was a very positive experience and I recommend this dealer without any hesitation. More
I was planning to buy a BMW earlier this month, and went to Herb Chambers Motorcars for Mercedes sort of by accident. But, it was a totally different experience starting from the test drive to the people wh to Herb Chambers Motorcars for Mercedes sort of by accident. But, it was a totally different experience starting from the test drive to the people who received me! Steve Schepici was the wonderful sales person that made me change my mind! And I am happy with my decision so far!! More
I have bought many cars over the years (new and used) this is my first Mercedes, I am not rich nor poor I'm just an average working person. The first time I walked into the dealer Herb Chambers treated m this is my first Mercedes, I am not rich nor poor I'm just an average working person. The first time I walked into the dealer Herb Chambers treated me like I was special to this day, the employees at this dealer were also very helpful especially the salesman who sold me the car he had answered all of my difficult financial questions. My conclusion... of all the car dealers I went through Herb chambers motor cars is the best I have experienced. More
I have been using Chambers Motors in Somerville for almost ten years. I always feel that I am getting excellent service from a crew that takes pride and great care with their work. From the greeter at almost ten years. I always feel that I am getting excellent service from a crew that takes pride and great care with their work. From the greeter at the entrance to the service area, to the service advisor who expedites all aspects of my visit, to the service people (I have never met them), to the valet service--each aspect is a positive experience. I recommend Chambers in Somerville all the time. The trip from Plymouth is worth it! Linda Benezra More
Always a great experience at Chambers Mercedes, the only one to entrust my classic '93 300 CE. Kim Trapp my service advisor is terrific! The dealership is always comfortable and clean and everyone is so fr one to entrust my classic '93 300 CE. Kim Trapp my service advisor is terrific! The dealership is always comfortable and clean and everyone is so friendly. And I love the free coffee and delicious apples. More
One of the best car dealers we have ever worked with. They are the most responsive, caring and very attentive group from the salesperson on down (or up). They went so far as to come to our home with the They are the most responsive, caring and very attentive group from the salesperson on down (or up). They went so far as to come to our home with the car (since I work a lot of hours) and went over every detail for over an hour. They even looked at our trade while at the house. The purchase was easy right from the begining and we couldn't be more happy. More
I have purchased many cars throughout my lifetime and I have purchased many cars throughout my lifetime and have never received better treatment than at Chambers Motorcars. I purchased a used MB R class I have purchased many cars throughout my lifetime and have never received better treatment than at Chambers Motorcars. I purchased a used MB R class about a year ago. I had the great pleasure of working with Thomas Parker who was my salesperson. He was as good as they get. He went out of his way to make the purchase as simple as possible. Thomas still calls, one year later, to make sure that my wife and I are happy with our vehicle. Just recently, we had a flat tire and realized that a air pump that was supposed to be in with our spare was not there. A simple phone call to Thomas and we had our pump the same day. I have just my received my car back from service and that was just as remarkable as my salesman. Chambers Motorcars scheduled a convenient time to come to my home and not only pickup my car but dropped off a loaner for our use, Wow! Great job Chambers Motorcars and Thomas Parker. More
Very profession treatment performed in a way that made purchasing a vehicle enjoyable.Mr Robinson was always available in person or by telephone to answer questions before an after delivery.On day I recei purchasing a vehicle enjoyable.Mr Robinson was always available in person or by telephone to answer questions before an after delivery.On day I received the vehicle Mr Robinson spent a considerable amount of time describing the operation of the vehicle's equipment and accessories and the operation of each. More
My service visit was as quick, painless, and efficient as one could expect. When I brought the car in I was greeted quickly, then received my loaner car and out the door in less than 15 minutes. My car was r one could expect. When I brought the car in I was greeted quickly, then received my loaner car and out the door in less than 15 minutes. My car was ready the next day (24 hours later) and I brought the loaner back and picked it up and was on my way in less than 10 minutes. GREAT JOB !!! Awesome service !!! More
I drove in the custom garage/repair center. I exited my s430 into an air conditioned environment. I was greated by my service representative Stephen and was introduced to my service tech, Neil. I was the s430 into an air conditioned environment. I was greated by my service representative Stephen and was introduced to my service tech, Neil. I was then given a mercedes loaner car until my vehicle was fixed a few days later. Everyone was excellent, friendly and made me want to return there in the future for service. Highly recommended. More