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Mercedes-Benz of Boston

Somerville, MA

4.9
2,172 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,172 reviews

February 04, 2013

Gina made purchasing a new car so easy. She helped me decide on which model was best for my family. We decided on the GLK. She worked with me on the best price & terms for us leasing the car. What a smoo More

by Staceyneko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 05, 2013 -

Mercedes-Benz of Boston responded

Stacey, Congratulations on your new Mercedes-Benz GLK! What a terrific vehicle to start the new year off in. I'm thrilled to hear that we were able to provide you with a vehicle that meets all of your needs. Our goal is to provide each guest with the best car buying experience and it sounds like Gina was able to provide you with just that. I will be certain to share your kind words with her. Thank you again and we look forward to serving all of your automotive needs for many more years to come. Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

February 01, 2013

I went to Mercedes-Benz of Boston where I met Gina Julian. She and Jen Somerville were very helpful in finding me the C300 that I wanted. Gina was a joy to work with. She gave me her cell phone number More

by Captfx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 01, 2013 -

Mercedes-Benz of Boston responded

Congratulations on your Mercedes-Benz C300! Thank you for taking the time to share your experience at Mercedes-Benz of Boston. I’m thrilled to hear that you had such a pleasant experience and that we were able to provide you with a vehicle that meets all of your needs. Providing the best guest experience is what we aim to achieve each and every time and it sounds like Jen and Gina were able to provide you with just that. I will be sure to share your kinds words with them. Thank you again and we look forward to serving all of your automotive needs for many more years to come. Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

Feb 01, 2013 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share your experience at Mercedes-Benz of Boston. I can’t think of a better way to start the new year than in a Mercedes-Benz C300! I’m thrilled to hear that you’ve had such a pleasant experience and that we were able to provide you with a car that meets all of your needs. We strive to provide a wonderful guest experience and it sounds like Gina and Jennifer were able to provide you with just that. I will be sure to pass on your kind words. Thank you again and we look forward to serving your automotive needs for many more years to come. Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

January 28, 2013

I got to Mercedes-Benz of Boston and was immediately greeted by Ed Brown who introduced me to Georgina Stavropoulos. I was blown away with the outstanding customer service I received. It didn't take lon More

by KearneyC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
Jan 28, 2013 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share your experience at Mercedes-Benz of Boston. We strive to provide all of our guests with exemplary customer service, and I'm thrilled to hear you found Georgina so responsive and accommodating. I'll be certain to share your kind words with her. Thank you for your patronage and we look forward to serving all your automotive needs for many years to come. Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

January 23, 2013

I worked with Georgina in leasing a new Mercedes (I have been a long time BMW driver) and she convinced me to try out Mercedes, and the decision has been great so far. She was very helpful and when she chan More

by carguy7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
Jan 23, 2013 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share your kind words. I’m thrilled to hear how happy you are with your experience at Mercedes-Benz of Boston. A fantastic guest experience is what we all aim for and Georgina is truly a testament to that. I will be sure to pass on your sentiments to her. Thank you for your patronage and we look forward to serving your automotive needs for many more years to come. Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

January 23, 2013

Mercedes Benz of Boston in Somerville is excellent! My sales agent Keith Robinson was excellent with my overall experience from selecting a car and keeping my in the loop during my purchase process. Im ex More

by journee01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Robinson, Keith Robinson
January 21, 2013

Terrific experience. Great car and personal attention. Wonderful ride and unbelievable traction. Love my preowned Mercedes E350 All Wheel Drive! Great dealer that stayed involved. Would recommend the Deal More

by drjmonte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina, Georgina Stavropoulos
Jan 22, 2013 -

Mercedes-Benz of Boston responded

Congratulations on your new Mercedes-Benz E350! What a great way to start the new year. I am truly honored to hear that you would recommend Mercedes-Benz of Boston. I will be sure to share your kind words with Georgina. Thank you for your patronage and we look forward to serving all of your automotive needs for many years to come. Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

January 18, 2013

I leased a C300 from Mercedes-Benz of Boston in May 2011 and have absolutely no regrets! Jen was amazing in helping me find the vehicle that was right for me, and the C300 has exactly the style and class I More

by Jaldred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Somerville
Jan 18, 2013 -

Mercedes-Benz of Boston responded

Thank you so much for taking the time to share your experience. I’m thrilled that Jen and our Mercedes-Benz of Boston team were able to provide you with both great service and a great overall experience. Our goal is to provide every guest with the best customer service and your comments are a true testament to our teams dedication. I will be sure to share your kind words with Jen. Thank you again and we look forward to serving your automotive needs for many years to come. Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

January 15, 2013

Georgia was so nice and professional during this sale. She went the extra mile to follow up with phone calls to make sure everything was ok with the vehicle after I got it home. Everyone in the dealershi More

by EllenPa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgia, Georgina Stavropoulos
January 04, 2013

This was our 1st experience with a Herb Chambers dealer! And recently purchased a pre owned Mercedes from Mercedes Benz of Boston. Although this was not our 1st Mercedes Benz we've owned, Our 1st Benz was a More

by Brucop
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos. , Georgina Stavropoulos
December 14, 2012

I have been doing business with Chip McCarty for over 10 years. He makes the car buying experience a pleasure. If you want to feel good about buying your next Mercedes, with no hassle or stress ( which is More

by Scott David
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip McCarty, Chip McCarty
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