Mercedes-Benz of Boston
Somerville, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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It was a pleasure working with Gina, she is very personable and genuine qualities that are difficult to find in the typical sales person. Even when we hit a glitch and I am a very demanding consumer personable and genuine qualities that are difficult to find in the typical sales person. Even when we hit a glitch and I am a very demanding consumer and can be overbearing, she just smiled and worked hard to resolve the issue!! More
I just picked up my new CLS 550. This is my second car from Mercedes Benz of Boston, but it was the first time I worked with Gina Julian. She completely restored my faith in car buying. I was very impre from Mercedes Benz of Boston, but it was the first time I worked with Gina Julian. She completely restored my faith in car buying. I was very impressed with how hard she worked for me. She showed me different finance options I never even thought I would consider. She was incredibly flexible, and I felt that she was working for me. I never felt any pressure. It was a truly enjoyable car buying experience thanks to her. I look forward to working with Gina again for my next car. Thanks, Gina!!! More
I had a great expereince with my sales rep Kyle Dailey. I had found the car on Cars.com and then pursued it at Herb Chambers. I can't say enough about Kyle, he was so professional and knowledgeable.... he su had found the car on Cars.com and then pursued it at Herb Chambers. I can't say enough about Kyle, he was so professional and knowledgeable.... he sure knows cars! He made me 100% comfortable after a bad car experience in western MA where I bought a Mercedes... wasn't the right car for us. I would reccomend Kyle to any car shopper, he is the real deal and I am so glad he is now a part of our lives....perhaps a car for my daughter's high school graduation??!! Thank you to Kyle and Herb Chambers! All the best, linda D. Midland More
Gina Julian is certainly the star of this dealership. She is accommodating, understanding, and most importantly, is a woman of her word. Gina went out of her way to ensure we received exactly what we we She is accommodating, understanding, and most importantly, is a woman of her word. Gina went out of her way to ensure we received exactly what we were looking for, and remained in contact with us long after the purchase of our black S550. She gave us such a memorable experience that we felt it was only appropriate to name our new vehicle "Gina". We look forward to the pleasure of working with Gina again when we are in the market for "Gina II". More
I leased a 2013 C300 5 months ago and I wanted to share with you how well I was treated by Maged. His knowledge and presentation of the product was very impressive and is the whole reason I leased a Merced with you how well I was treated by Maged. His knowledge and presentation of the product was very impressive and is the whole reason I leased a Mercedes, not the Audi A4 which I was also considering. I am already passing his name around to friends and family. Chadi, the sales manager, was very friendly and very honest as well. Keep these two for as long as you can. More
My husband and I were looking to upgrade our vehicle to accommodate our expanding family. Jeff was extremely helpful and patient with us (and our very active 16 month old) during the whole process. The c accommodate our expanding family. Jeff was extremely helpful and patient with us (and our very active 16 month old) during the whole process. The car that got us to the dealership had been sold earlier in the day. We looked at about 10-12 GLs and MLs that were in stock. We dominated his time for the better part of 3 hours and he was great. We ended up purchasing a car that was right in from a lease turn-in. This added to the time between the purchase and delivery, as the car had to go through the CPO process. Every single thing that we asked was done (and then some). I received a loaner (at no cost) from the dealership while some additional work was done. We wound up trading in our C300 for an ML 350. We love the car and loved our experience with Jeff at Mercedes-Benz of Boston. We will definitely be returning when it's time to upgrade again! More
We recently leased a GL450 with Gina. It was our first Mercedes and Gina was terrific. She was extremely pleasant and informative, and made the car buying experience painless and, indeed, enjoyable. Gin Mercedes and Gina was terrific. She was extremely pleasant and informative, and made the car buying experience painless and, indeed, enjoyable. Gina answered all our questions patiently and was always prompt to respond to emails and voicemails. We would happily go to Gina again next time we need a new car. More
Best experience ever, very professional, extremely knowledgelabe, great service. The car was spotless, very clean as promised. Sales consultant was very helpfull and be knew all about the car and too knowledgelabe, great service. The car was spotless, very clean as promised. Sales consultant was very helpfull and be knew all about the car and took his time to explain hoe safely operate my new car. More
We have given this dealership a perfect rating because of the exceptional customer service we have received. This is our second experience buying a new Mercedes from this dealer. Both times we have had the the exceptional customer service we have received. This is our second experience buying a new Mercedes from this dealer. Both times we have had the same sales person, Thomas Parker. I can't say enough about Thomas, he goes above and beyond! We appreciated him so much the first time, we drove down again from Southern NH to purchase from him again. There are many other dealers closer for us, however, we feel none can provide the buying experience in such a manner. We highly recommend both this dealer and Thomas Parker! More
Mercedes- Benz of Boston was great & Gina Julian was friendly, informative & attentive. I would definitely recommend friends & family to work with her in the future for the purchase of a new vehicle. friendly, informative & attentive. I would definitely recommend friends & family to work with her in the future for the purchase of a new vehicle. More