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Mercedes-Benz of Boston

Somerville, MA

4.9
2,172 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,172 reviews

April 08, 2013

I actually arrived after closing and Maged took the time to meet with me.He was very professional and knowledgeable. My schedule is very hectic but he made every accommodation and closed the deal to my comp More

by Coastkid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 09, 2013 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share your experience with Maged here at Mercedes-Benz of Boston. I'm honored by your kind words and happy to hear we were able to provide you with a vehicle that met all of your needs. Maged is truly a talented employee, who enjoys providing his customers with exceptional service. I know he will appreciate your encouraging words. Thank you for your patronage and we look forward to serving your automotive needs for many more years to come. Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

April 08, 2013

I went to Herb Chambers because of a past experience years ago that left me with a strong loyalty towards the dealership. My sales person was Georgina, she was extremely helpful, professional and accom More

by jkadis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
Apr 08, 2013 -

Mercedes-Benz of Boston responded

I sincerely appreciate your awesome five-star review! Everyone here at Mercedes-Benz of Boston strives to provide our guests with an attentive and enjoyable experience and Georgina is truly a testament to that. I am so pleased your experience exceeded your expectations. Thank you for your patronage and we look forward to serving your automotive needs in the future. Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

April 06, 2013

Gina was a delight to purchase my car from. While it was not a Mercedes nor was the vehicle I purchased at Mercedes of Boston, but in the Sudbury location, Gina happily got he vehicle for me and brought it More

by denisec1234
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
gin
Apr 08, 2013 -

Mercedes-Benz of Boston responded

Denise, I sincerely appreciate you taking the time to share your experience with Gina. I'm thrilled to hear how happy you are and that Gina was able to assist you with your new car purchase. I'll be sure to pass on your encouraging words to her, as I know she will appreciate it. Thank you for your patronage and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

April 06, 2013

Amazing service! My first car buying experience was wonderful thanks to Mercedes-Benz and my wonderful sales women Gina! I purchased my dream car which is a 2010 C300 4matic :). Thanks to the service G More

by Jcae1
Customer Service
Price
Recommend Dealer
Yes
Apr 08, 2013 -

Mercedes-Benz of Boston responded

Congratulations on your beautiful new Mercedes-Benz C300! I sincerely appreciate you posting such kind words regarding your experience with Gina here at Mercedes-Benz of Boston. We strive to provide our guests with a professional and enjoyable experience, and it is always a delight to read that one of our team members is exceeding our customers' expectations. Thank you for your patronage and for taking the time to let us know about your experience with Gina. We look forward to the opportunity to service your automotive needs in the future! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

April 05, 2013

I was in the market for a specific, pre-owned vehicle and I was in the market for a specific, pre-owned vehicle and had been looking for a few weeks when I met Gina Julian. I explained what I wanted and why More

by Renazara
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Apr 05, 2013 -

Mercedes-Benz of Boston responded

I sincerely appreciate you taking the time to share your experience with Gina here at Mercedes-Benz of Boston. We strive to provide all of guests with the most helpful and professional experience and I’m thrilled Gina was able to do that. Best of luck with your new vehicle and we look forward to the opportunity to serve your automotive needs in the future. Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

April 05, 2013

Gina is very knowledgeable about the Mercedes line-up and what each model has to offer in order to satisfy clients' criterion. Very accommodating in terms of setting up appointments at various times of the d More

by KKWong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2013 -

Mercedes-Benz of Boston responded

I’m thrilled to hear how happy you are with your experience with Gina here at Mercedes-Benz of Boston. We strive to provide all of our guests with the most professional and enjoyable experience and I’m so happy Gina was able to provide you with exactly that. I will be sure to pass along your kind words as I know it will make her day! Thank you for your patronage and we look forward to serving your automotive needs in the future. Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

April 05, 2013

My husband and I had all intentions of purchasing a certified pre-owned Mercedes Benz. We started our search at Mercedes-Benz of Boston-Herb Chambers. We walked in the door and immediately were greeted More

by debra7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 08, 2013 -

Mercedes-Benz of Boston responded

Debra, Congratulations to you and your husband on your new Mercedes-Benz ML350! I appreciate you taking the time to share your experience with Gina here at Mercedes-Benz of Boston. I'm thrilled to hear how happy you and your husband are. A terrific guest experience is what we aim for each and every time and Gina, Ed and AJ are truly a testament to that. I'll be sure to pass on your kind sentiments. Thank you for your patronage and we look forward to serving all of your family’s automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

April 03, 2013

I have purchased three Mercedes E-350, two of which I purchased from Keith Robinson. I received excellent service from him. His handling of the transaction was consistently professional. His demeanor in More

by Yacov82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Robinson
Apr 05, 2013 -

Mercedes-Benz of Boston responded

Thank you so much for taking the time to share your experience with Keith here at Mercedes-Benz of Boston. I sincerely appreciate you taking the time to share your story and your kind words are greatly appreciated. On behalf of the entire team here in Boston, we thank you for your continued patronage and hope you’re thoroughly enjoying your awesome new Mercedes-Benz E350! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

March 30, 2013

THOMAS PARKER is a great sales person. He always goes above and beyond to ensure that his customers are 100% satisifed! This is why we keep coming back to this dealership eventhough we are out of the are More

by dominik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Parker
Apr 01, 2013 -

Mercedes-Benz of Boston responded

Dominik, I sincerely appreciate your awesome five-star review! I’m so pleased we were able to provide you with a vehicle that met all of your needs. Everyone here at Mercedes-Benz of Boston strives to provide an attentive and enjoyable environment, making the new vehicle purchase experience enjoyable. I am so pleased your experience exceeded your expectations and I know Thomas will sincerely appreciate your kind words. We value your patronage and look forward to serving you again. Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

March 22, 2013

Kyle is fantastic. He took the time to walk me through the complex Audi control system until I was comfortable with it. He was able to provide detailed advice on my pre-owned Audi even though he's working More

by 6387anonymous6387
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Mar 25, 2013 -

Mercedes-Benz of Boston responded

I sincerely appreciate you taking the time to share your experience with Kyle here at Mercedes-Benz of Boston. I'm thrilled to hear he was able to assist you with your Audi and provide you with such a pleasant experience. We strive to provide all of our guests with the best customer experience and Kyle is truly a testament to that. I'll be sure to share your encouraging words with him. Thank you for your patronage and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

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