Mercedes-Benz of Boston

We leased a GL 450 from this dealer a few years ago and to be candid with everybody, it wasn’t the best experience. When we, casually, started looking again we decided to drop by and see the cars which is to be candid with everybody, it wasn’t the best experience. When we, casually, started looking again we decided to drop by and see the cars which is how we met Gina. Gina went above and beyond to help us find ML 350 which we leased. There were a whole bunch of things going on at the time, we went on vacation, we were looking for a very specific configuration of the car, there was an end of the month promotion that was going on, we had a few months left on the other car’s lease, and we liked BMW X5 a lot too. At the same time we didn't want to spend a lot of time in the process of buying a new car. Gina was terrific. She was on top of things, very responsive, totally informative, honest and efficient with our time and helped us make the right decision. We love the car, 2013 ML 350. Great experience. The dealership has improved a lot and we recommend them and suggest you ask for Gina . She will take care of you. More

Thanh Nguyen did great job and made my buying expereince pleasant and refreshing. He took care of necessary repairs and even ordered new car mats. He ordered extra key and shipped to my home. He went over d pleasant and refreshing. He took care of necessary repairs and even ordered new car mats. He ordered extra key and shipped to my home. He went over details of cars, service requirement and followed up to check on the car's performance. Prior to this I bought another car from Herb Chambers (Audi Burlington) where the expereince was very bad. More

I saw an vehicle online at Herb Chambers Mercedes of Boston. I walked in and Georgina introduced herself as my salesperson. My experience with her could not have been any better. There were a few minor Boston. I walked in and Georgina introduced herself as my salesperson. My experience with her could not have been any better. There were a few minor issues which we caught and she made sure that they were addresses immediately and appropriately Georgina could not have been any more communicative, accountable, accommodating or more pleasant. I have worked with many sales folks over the years but Georgina is the best I have encountered. I know I will be taken care of yet again when I visit her down the road for my next vehicle purchase and would recommend her to anyone I know. More

Georgia was great! Very pleasant transaction. Was happy both with the price of the vehicle and my trade. I will definiitely purchase from her again and would highly recommend her to others. both with the price of the vehicle and my trade. I will definiitely purchase from her again and would highly recommend her to others. More

Keith Robinson was exceptional in helping me to select the right car for me and my busy family. He was very knowledgeable about Mercedes-Benz safety features (my main concern) and patiently answered my m the right car for me and my busy family. He was very knowledgeable about Mercedes-Benz safety features (my main concern) and patiently answered my many questions. Once I selected a car, the buying process was simple and stress-free. Keith is a true professional! I look forward to working with him again when I buy my next Mercedes-Benz. More

Gina is a very nice and welcoming lady you will feel like home in her mood. she is the best. Great personality and very patient. Excellent car buying experience. Highly recommended. home in her mood. she is the best. Great personality and very patient. Excellent car buying experience. Highly recommended. More

My lease with Audi was up and I was determined to find another car soon - my husband suggested that we go to Herb Chambers - the moment we drove in we were greeted by the most incredibly friendly young wo another car soon - my husband suggested that we go to Herb Chambers - the moment we drove in we were greeted by the most incredibly friendly young woman, Georgina. I typically do not enjoy the whole process of going to car dealership and taking test drives. Georgina encouraged me to do so and I landed up on Route 93 and fell in love with the GLK - Georgina worked so hard to find me the perfect car to fit my needs. She succeeded and we leased a new car - I am thrilled and can't wait to drive my new white Mercedes. Were it not for Georgina, I would be wandering around what to do next. She was simply marvelous particularly during a period of great stress in my life. I would highly recommend that anyone seeking a Mercedes, seek out Georgina. More

Thomas Parker was the salesman who met me at the dealership as i called in to set up an appointment to purchase a new Mercedes 550 GL i would grade Thomas as the best automobile dealer that i have dealership as i called in to set up an appointment to purchase a new Mercedes 550 GL i would grade Thomas as the best automobile dealer that i have ever worked with his knoledge of the vehicles and his personality made for an excellent buying experience. Because of Thomas i was able to buy a vehicle and he has followed up on the weekend to make sure i am enjoying the car Thomas has a customer for life Sincerly David Crowley More

My husband and I recently purchased an E 350 and were very pleased with the enitre process. Thanks to Jeff for being helpful and making it very easy and comfortable. Rita Malloy very pleased with the enitre process. Thanks to Jeff for being helpful and making it very easy and comfortable. Rita Malloy More