Back

Mercedes-Benz of Boston

Somerville, MA

4.9
2,172 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

259 McGrath Hwy

Somerville, MA

02143

Directions

By Type

Showing 2,172 reviews

May 31, 2013

I was interested in buying a new car and Gina really helped me out. I have had my car for a few months now and she still checks up that everything is ok and responds my emails immediatly answering all m More

by Apedraza
Customer Service
Recommend Dealer
Yes
May 31, 2013 -

Mercedes-Benz of Boston responded

Thank you for taking the time to write this glowing review! Everyone here at Mercedes-Benz of Boston is dedicated to our guests 100% satisfaction. On behalf of Gina and the rest of our team, we greatly appreciate your business and your fantastic recommendation. Thank you again and we look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

May 30, 2013

Gina was very helpful in finding a model that would specifically fit my needs. She worked diligently to get me the best deal possible and made the overall experience less time consuming and more enjoya More

by guilleturull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Julian & Chadi Chakar
May 30, 2013 -

Mercedes-Benz of Boston responded

What an outstanding review to read! It is great to know that Gina was able to provide you with a hassle-free and welcoming shopping experience. Here at Mercedes-Benz of Boston, our primary concern is delivering flawless customer service. I’m happy to hear that you felt confident about your purchase and your decision to choose us as your dealer. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

May 30, 2013

Excellent experience overall. I arrived at the dealership to "look" at Mercedes and was so impressed with the quality of the vehicle, the service and Gina, I signed up. I recommend her and the dealership! More

by BTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Julian
May 30, 2013 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share your experience with Gina here at Mercedes-Benz of Boston. We greatly appreciate your recommendation and I know your kind words will make Gina’s day. We value your business and look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

May 29, 2013

Georgina was very easy and enjoyable to work with. I went to Mercedes-Benz of Boston to look at a specific car and Georgina made sure I was happy and satisfied with my purchase. I will definitely recommend h More

by cliffz123z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
May 29, 2013 -

Mercedes-Benz of Boston responded

Thank you, Cliff, for taking the time to review Mercedes-Benz of Boston. I’m thrilled to hear that Georgina in our Sales Department was able to assist in your search for the perfect Mercedes-Benz. We are happy to have earned your business and look forward to being able to assist you again in the future. Jeff Davis General Manager Mercedes-Benz of Boston

May 28, 2013

Kyle was excellent to work with. He is professional, friendly and reliable. He made my experience buying a new Mercedes much more pleasant than I had expected. More

by jsteckler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 28, 2013 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share your feedback. It's wonderful to hear from such a satisfied customer! Kyle is truly a valuable asset to our team here and I'm thrilled to hear he was able to get you set up with the perfect vehicle! We value your business and look forward to serving all of your automotive needs for many more years to come. Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

May 28, 2013

Gina was extremely helpful and fun to deal with from start to finish of the sales process. And after the sale was complete, she has been helpful in assisting me to get questions answered and some small More

by shcstrat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 28, 2013 -

Mercedes-Benz of Boston responded

Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with Gina and that she’s been able to assist you with your service needs. We value your business and look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

May 24, 2013

This dealership defines "World Class". The Mercedes brand stands for quality, safety and comfort, all-in-all the best of the best. Herb Chambers of Boston has brought together a world class t More

by rforsyth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raj Bowry
May 28, 2013 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share your encouraging words and kind recommendation of our dealership. At Mercedes-Benz of Boston, we take great pride in surpassing any, and all expectations you might have in your car buying decision. We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with our team. We appreciate your business and look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

May 20, 2013

Purchasing our new car at Mercedes Benz of Boston was an incredibly pleasant experience! We had a very particular car in mind (model, color, package add-ons, etc.) and Gina Julian worked patiently with us More

by Rose2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 22, 2013 -

Mercedes-Benz of Boston responded

Thank you, Rose, for taking the time to share this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am thrilled to hear about your positive experience with Gina and that you found the perfect Mercedes-Benz ML350 to meet your needs. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

May 18, 2013

Gina julian was an excellent sales person! She went above and beyond with every step of the process. I have bought a lot if cars I wish Gina was at every dealership I went to. She is professional and very kn More

by krisogo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 20, 2013 -

Mercedes-Benz of Boston responded

Thank you so much, Kris, for taking the time to share your experience with Gina. Gina truly exemplifies professionalism and I’m so glad you’ve recognized her dedication to providing exceptional customer service. I'm delighted to know you had such an enjoyable visit, and will be certain to let Gina know she is doing a wonderful job. Thank you again for your business and for choosing Mercedes-Benz of Boston for your automotive needs. Best, Jeff Davis General Manager Mercedes-Benz of Boston

May 16, 2013

Looking for a new car, we visited Herb Chambers and had the pleasure of meeting Georgina, who was a friendly young lady, extremely courteous and very knowledgeable, making our whole experience at Herb Ch More

by maraltaniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
May 16, 2013 -

Mercedes-Benz of Boston responded

Maral, Your kind words and fantastic recommendation are greatly appreciated! I'm so pleased to hear that Georgina was able to provide you with a professional and enjoyable experience while purchasing your new Mercedes-Benz. I will be sure to share your kind words with Georgina as I know she'll appreciate it. Thank you for trusting us for your purchase and we look forward to serving your automotive needs for many more years to come. Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

...
198
...