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Mercedes-Benz of Boston

Somerville, MA

4.9
2,172 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,172 reviews

June 25, 2013

I am originally from NJ and had looked at the Mercedes I was interested in while at home for a weekend. I was all ready to purchase the following week but came to find out that I would need to be physicall More

by krissy487
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
Jun 25, 2013 -

Mercedes-Benz of Boston responded

Thank you, Krissy, for this wonderful review of Georgina here at Mercedes-Benz of Boston. We really appreciate you taking the time to share your experience with us. I'm pleased to hear Georgina was able to assist you with getting the perfect Mercedes-Benz. We're honored to have your recommendation and look forward to serving your automotive needs for many more years to come. Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

June 23, 2013

Really recommend MB of Boston. Thomas Parker was great to work with - very professional, went out of his way to wheel and deal with other dealership to get me the car I wanted at a great price, all with a t More

by ahinojosa0782
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Parker
Jun 24, 2013 -

Mercedes-Benz of Boston responded

Thank you for this great 5-star review! We really appreciate your feedback and support. Everyone at Mercedes-Benz of Boston believes that high quality customer service is key to any successful business. It is great to know that this belief held true through your experience with Thomas. If there is anything else that we can do for you, please just give us a call. Thanks again, we hope to see you again soon! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

June 23, 2013

I came to Boston back in January 2013, and rented a Mercedes Benz GL at Hertz. Unfortunately the first problem I had back in January on snow time was the windshield wipers didn't work. That's why I dro More

by Anthonykurten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valet, Parts Dpt, Salesman
June 14, 2013

I've been meaning to write this review for quite some time. Georgina was fantastic! She is extremely knowledgeable and her customer service skills are exceptional! I highly recommend her when purchasing More

by krivera01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
Jun 17, 2013 -

Mercedes-Benz of Boston responded

Thank you for sharing your recent experience with Georgina here at Mercedes-Benz of Boston. I’m glad that we were able to assist you in finding a vehicle that met your needs and that we delivered on our promise of a first class experience throughout. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Kind Regards, Jeff Davis General Manager Mercedes-Benz of Boston

June 11, 2013

I recently purchased a Mercedes Benz SL550 from the Mercedes Benz of Boston dealership in Somerville, MA. Throughout the entire process, I interacted with Jeffrey Tucker. Jeff was extremely profess More

by debbyoleary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Tucker
Jun 11, 2013 -

Mercedes-Benz of Boston responded

Thank you, Dr. Chirieac, for taking the time to write this fantastic review and give our dealership such a wonderful 5-star rating! We work very hard to ensure that each of our guests is 100% satisfied with the Mercedes-Benz of Boston experience. I’m so pleased to hear that Jeff proudly represented this mission and provided you with such great service. Thank you again and we look forward to serving all of your automotive needs for many more years to come. Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

June 10, 2013

Thomas was wonderful to deal with. He made the process enjoyable and kept me well informed through the entire process. His knowledge of the brand is exceptional. I would highly recommend More

by phealy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Parker
Jun 11, 2013 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share your terrific feedback. It's wonderful to hear from such a satisfied customer! Thomas is truly a valuable asset to our team and I'm thrilled to hear he was able to assist you with finding the perfect vehicle! We appreciate your great recommendation and look forward to serving all of your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

June 05, 2013

Gina is not only fabulous, she's also incredibly knowledgeable about Mercedes, and genuinely wants her customers to get a car they love. Unlike other dealerships and salespeople, she made buying my More

by JasonSalzenstein
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 11, 2013 -

Mercedes-Benz of Boston responded

Jason, I hope you are enjoying your new Mercedes-Benz. Thank you very much for taking the time to write a review. It is always nice to hear accolades. What's better is good constructive criticism. I appreciate your insight to some of our processes. You definitely have us thinking about better ways to improve the customer experience. Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

June 04, 2013

Gina is the best saleperson Ive ever had, case she help me a lot even small things that she nerver get mad about it and always smile and help me out. More

by Solo2069388
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Julian
Jun 04, 2013 -

Mercedes-Benz of Boston responded

I sincerely appreciate you taking the time to write this glowing review. Gina is truly a valuable asset to the team here at Mercedes-Benz of Boston and I’m so pleased you’ve recognized her hard work. I will be certain to share you kind recommendation with Gina as I know it will make her day. Thank you and we look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

June 04, 2013

Gina was great! She was very knowledgeable in the brand, and was there to answer any of my questions even after the sale was complete. Her personal touch made a lasting impression, and she will be the first More

by Taralibby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 04, 2013 -

Mercedes-Benz of Boston responded

Thank you, Tara, for taking the time to write this fantastic review and give our dealership such a wonderful 5-star rating! We work very hard to ensure that each of our customers is 100% satisfied with the Mercedes-Benz of Boston experience. I’m so pleased to hear that Gina proudly represented this mission and provided you with such great service. Thank you again and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

June 02, 2013

How did I make the switch? I was a loyal BMW customer for the last 15 years, drove 3, 5, and 6 series. Never thought I'd switch but I finally switched to Mercedes! Two things made me switch: The gorgeous CLS More

by Alpienator1
Customer Service
Quality Of Work
Recommend Dealer
Yes
Jun 03, 2013 -

Mercedes-Benz of Boston responded

Wow! Thank you for taking the time to share your experience with Gina here at Mercedes-Benz of Boston. I'm thrilled to hear how happy you are with your beautiful new Mercedes-Benz CLS 550. A terrific guest experience is what we aim for each and every time and Gina is truly a testament to that. I'll be sure to pass on your kind recommendation. Thank you for your business and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

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