Mercedes-Benz of Boston
Somerville, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I am originally from NJ and had looked at the Mercedes I was interested in while at home for a weekend. I was all ready to purchase the following week but came to find out that I would need to be physicall was interested in while at home for a weekend. I was all ready to purchase the following week but came to find out that I would need to be physically in the store by May 31 to purchase which was not feasible for me. That is when I began to look for a dealer up here in the Boston area where I currently live in order to still get the deals for May before they expired. I found Georgina through a website and her reviews were great. She was extremely knowledgeable, friendly and helpful throughout the process. I would definitely recommend Georgina to anyone interested in searching / purchasing their new Mercedes-Benz (in fact I have already sent a few referrals her way!) More
Really recommend MB of Boston. Thomas Parker was great to work with - very professional, went out of his way to wheel and deal with other dealership to get me the car I wanted at a great price, all with a t work with - very professional, went out of his way to wheel and deal with other dealership to get me the car I wanted at a great price, all with a time crunch (previous lease expiring, needed a car!). Even follows up from time to time to check in if the car is doing okay, if I need anything, etc. I am no high roller for MB so it is very much appreciated. I have had a couple of follow up questions around my lease and he has always taken my calls and answered everything in great detail. The day I dropped off my previous car I was total mess, dog in tow and late to meet my fiancee for a wedding dinner thing - he had all the paperwork ready and a shuttle car waiting for me when I got there to take me all the way back to the Back Bay on Boston at 5 PM in horrible traffic. Total pro. More
I came to Boston back in January 2013, and rented a Mercedes Benz GL at Hertz. Unfortunately the first problem I had back in January on snow time was the windshield wipers didn't work. That's why I dro Mercedes Benz GL at Hertz. Unfortunately the first problem I had back in January on snow time was the windshield wipers didn't work. That's why I drove to Mercedes Boston. I drove in, I was greeted right away, and I explained my problem, the valet took care of me, took me inside to body parts and I bought the windshield wiper. I was amazed of this kind of service. I am from Dallas owned 2 AMG and fixing to move soon to the area, I will for sure take my cars there for service. You guys saved my day, I do have a special place in my heart for you. The service was absolute Amazing!! We do not get this service in Dallas. Thank You More
I've been meaning to write this review for quite some time. Georgina was fantastic! She is extremely knowledgeable and her customer service skills are exceptional! I highly recommend her when purchasing time. Georgina was fantastic! She is extremely knowledgeable and her customer service skills are exceptional! I highly recommend her when purchasing your Mercedes! More
I recently purchased a Mercedes Benz SL550 from the Mercedes Benz of Boston dealership in Somerville, MA. Throughout the entire process, I interacted with Jeffrey Tucker. Jeff was extremely profess Mercedes Benz of Boston dealership in Somerville, MA. Throughout the entire process, I interacted with Jeffrey Tucker. Jeff was extremely professional, knowledgeable and courteous. I was impressed by the way he made himself available to my busy schedule, and his willingness to take the time to answer all the questions and requests I had during the purchase process. He was pleasant and very personable. It was a pleasure working with Jeff and I would highly commend him as part my Mercedes Benz experience. Sincerely, Lucian R. Chirieac, M.D. More
Thomas was wonderful to deal with. He made the process enjoyable and kept me well informed through the entire process. His knowledge of the brand is exceptional. I would highly recommend enjoyable and kept me well informed through the entire process. His knowledge of the brand is exceptional. I would highly recommend More
Gina is not only fabulous, she's also incredibly knowledgeable about Mercedes, and genuinely wants her customers to get a car they love. Unlike other dealerships and salespeople, she made buying my knowledgeable about Mercedes, and genuinely wants her customers to get a car they love. Unlike other dealerships and salespeople, she made buying my car easy and stress-free, going out of her way to assist with short deadlines and added complications. I would highly recommend her to anyone considering a Mercedes in the Boston area. More
Gina is the best saleperson Ive ever had, case she help me a lot even small things that she nerver get mad about it and always smile and help me out. me a lot even small things that she nerver get mad about it and always smile and help me out. More
Gina was great! She was very knowledgeable in the brand, and was there to answer any of my questions even after the sale was complete. Her personal touch made a lasting impression, and she will be the first and was there to answer any of my questions even after the sale was complete. Her personal touch made a lasting impression, and she will be the first person I will go to next time I am in the market for a new car. More
How did I make the switch? I was a loyal BMW customer for the last 15 years, drove 3, 5, and 6 series. Never thought I'd switch but I finally switched to Mercedes! Two things made me switch: The gorgeous CLS the last 15 years, drove 3, 5, and 6 series. Never thought I'd switch but I finally switched to Mercedes! Two things made me switch: The gorgeous CLS and the gorgeously charming, honest, friendly, realistic, and most helpful salesperson Gina Julian. When I first walked in to the dealership the amazingly beautiful white CLS 550 caught my eye and without knowing anything about Mercedes before I wanted to test drive it. To be honest, the first test drive felt strange. It was way too comfortable and smooth. I'm used to and like driving angry cars after all. But Gina spent hours with me even after my first drive telling her I wasn't interested, to help me find a Mercedes that was the right one for me. I test drove another model which was closer to what i'm used to and more in my price range. I appreciated her resilience and taking all the time in the world (more than half her day!) taking me from car to car and explaining all of the benefits, differences etc. I was amazed how much she knew about all these cars and way beyond their look and feel. Next day I went back and shyly asked to test drive the same car I did the day before. Gina made me feel so comfortable and didn't blink once to get me test drive two more cars, again! Her attitude was so refreshing to me. I had called Porche three times and left voicemails telling them I was interested in the Panemera and never even got a call back! And when I went there in person I waited in the parking lot for 45 minutes until someone finally said sorry all of our salespeople are busy! What I got from Gina and Mercedes was that everyone was so proud of their product, proud of working there, and really giving everyone the VIP treatment. They are so proud that Gina took me to even to the service area to show me how good they take care of the cars. I was shocked to see how clean it was. I'm not kidding, you could eat from the floor! I was sold at that point that I wanted to get a Mercedes to be a part of this family. Now I had to find the right car! What I respected the most was that Gina showed me so many cars even ones that were almost half of my price range. This is a true great salesperson who is so confident to find the right car that they are not trying to take advantage of you. After spending another half of her day with me, I settled on the CLS 550 which was the first car I saw there and fell in love with. Everyone was fantastic, very friendly, respectful, and helpful. Above all, Gina was amazing and went above and beyond to make sure that my experience of buying a car from Mercedes was a unique, special and an unforgettable one! Gina made it so easy. What sometimes can be a gruesome experience buying a car, was turned into an experience that I will not forget. The only sad thing is now I won't have a reason to go back and hang out at the Mercedes dealer which was so much fun. Well maybe I'll stop by just to say hello and get a free ice cream or two that they offer to everyone at the door! More