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Mercedes-Benz of Boston

Somerville, MA

4.9
2,172 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,172 reviews

July 03, 2013

Gina was polite and approached my wife and me graciously, allowing us to explore the car on our own. She was not intrusive but made the right conversation to understand our needs and make my wife happy. Gi More

by ajreinertsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 03, 2013 -

Mercedes-Benz of Boston responded

What an outstanding review to read! It is great to know that Gina was able to provide you and your wife with a hassle-free and welcoming shopping experience. Here at Mercedes-Benz of Boston, our primary concern is delivering flawless customer service. I’m happy to hear Gina provided you and your wife with exactly that. I’ll be certain to pass your kind words on to her, as I know it will make her day. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

July 03, 2013

I may have had a specific desire when entering the dealership, but Georgina made it a reality. As we went back and forth during each step of the process, she made sure every detail was reviewed and ad More

by ShantBaran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
Jul 03, 2013 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am thrilled to hear about your positive experience with Georgina and that you found the perfect Mercedes-Benz to meet your needs. We value your business and look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

July 03, 2013

It has been a life long dream to own a Mercedes-Benz , a process that I thought would be painful turned out to be the exact opposite. My sales consultant , Georgina Stavropoulos, was extremely helpful from More

by ml350cs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
Jul 05, 2013 -

Mercedes-Benz of Boston responded

Congratulations on your very first Mercedes-Benz ML 350! It is great to know that Gina was able to provide you with a hassle-free and welcoming shopping experience. Here at Mercedes-Benz of Boston, our primary concern is delivering flawless customer service. I’m happy to hear that you felt confident about your purchase and your decision to choose us as your dealer. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

July 02, 2013

This is my second ML350 that I purchased at Mercedes –Benz of Boston. This was my first diesel purchase; Gina Julian was very informative and knowledgeable about the diesel model features, which helped More

by johnjr350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 02, 2013 -

Mercedes-Benz of Boston responded

Thank you, John, for taking the time to share your terrific feedback. It's wonderful to hear from such a satisfied customer! Gina is truly a valuable asset to our team and I'm thrilled to hear she was able to assist you with finding the perfect vehicle! Please don’t hesitate to contact us or stop by with any questions you may have going forward. We appreciate your great recommendation and look forward to serving all of your automotive needs for many more years to come. Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

July 01, 2013

When I decided to buy a Mercedes, I contacted several dealerships in the Boston area. The sales reps acted as if they were doing me a favor and were very slow to respond to my inquiries. I spoke to Gin More

by Saibakroberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2013 -

Mercedes-Benz of Boston responded

Saiba, I sincerely appreciate you taking the time to share your experience with Gina here at Mercedes-Benz of Boston. Everyone here, especially Gina, strive to provide our guests with exceptional customer service and quality vehicle care. I'm so pleased you've recognized Gina’s hard work and I know she’ll appreciate your kind words. We value your business and look forward to serving your automotive needs for many more years to come! Kind Regards, Jeff Davis General Manager Mercedes-Benz of Boston

July 01, 2013

When I told my wife I was looking at leasing a Mercedes for the first time, she suggested I contact Gina, whose mother my wife had worked with, and who told my wife how successful Gina had been. Since I w More

by dcross2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 02, 2013 -

Mercedes-Benz of Boston responded

Dave, I sincerely appreciate you posting such kind words regarding your experience with Gina here at Mercedes-Benz of Boston. We strive to provide our guests with a professional and enjoyable experience, and it is always a delight to read that one of our team members is exceeding our guests’ expectations. I will be certain to share your encouraging words with Gina as I know she will appreciate the kind sentiment. Thank you and we look forward to serving all of your automotive needs in the future! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

June 28, 2013

Gina Julian assisted me with my first car purchase and she was so helpful and attentive to all my concerns. I was able to reach her by work phone, cell phone, email and text message (talk about dedicatio More

by Lalilola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2013 -

Mercedes-Benz of Boston responded

Congratulations on your first new car purchase! I sincerely appreciate you taking the time to share your recent experience with Gina and AJ. It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am so happy to hear about your experience with Gina and that she was able to assist you with finding the right vehicle to meet your needs. We value your business and look forward to serving your automotive needs for many more years to come! Kind Regards, Jeff Davis General Manager Mercedes-Benz of Boston

June 27, 2013

Gina made my car buying process the best! It was my first luxury car purchase and she was so informational and helpful during every step! More

by Jyoti.singh726
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2013 -

Mercedes-Benz of Boston responded

I’m so happy to hear that Gina was able to assist you with your new Mercedes-Benz! Gina is truly a valuable asset to our team and I know she’ll appreciate your kind recommendation. Thank you for choosing Mercedes-Benz of Boston and look forward to serving your automotive needs for many more years to come. Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

June 27, 2013

Gina is an excellent salesperson; she was not pushy, very knowledgeable, professional and attentive to all our needs. She made buying a vehicle a great experience for us. Many thanks! We give her 5 stars acr More

by nasserm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2013 -

Mercedes-Benz of Boston responded

Thank you, Nasser, for taking the time to share your 5-Star experience with Gina here at Mercedes-Benz of Boston. I’m thrilled to hear Gina was able to provide you with such a pleasant car buying experience. We value your business and we look forward to serving your automotive needs for many more years to come! Kind Regards, Jeff Davis General Manager Mercedes-Benz of Boston

June 26, 2013

I spoke with Gina Julian on the phone prior to coming into the showroom, and immediately felt very comfortable talking with her about the possibility of purchasing a new ML 350. Gina is a professional in More

by Drewkathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 27, 2013 -

Mercedes-Benz of Boston responded

I sincerely appreciate you taking the time to share your experience with Gina here at Mercedes-Benz of Boston. We are fortunate to have a professional and experienced sales team that strives to provide our guests with exceptional customer service. I'm so glad Gina was able to assist you with your fantastic new Mercedes-Benz ML 350. We appreciate your business and look forward to serving your automotive needs for many more years to come. Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

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