Mercedes-Benz of Boston

We had driven an SL550 in Switzerland this spring and fell in love with it, especially the massaging, dynamic seats, and superbly comfortable ride. So we went to Herb Chambers, the closet Mercedes dealer fell in love with it, especially the massaging, dynamic seats, and superbly comfortable ride. So we went to Herb Chambers, the closet Mercedes dealership (we live in Boston, Back Bay) and Jeff Tucker showed us cars. We drove several S class cars before we found the S550 which was (is) an extraordinary car that we purchased. Jeff was a pleasure - easy-going, relaxed, endlessly patient and accommodating. Also extremely knowledgeable and generous with his time. Unlike any car sales person I've ever met before. More like a friend who knew about cars and shared his knowledge and experience in a very enjoyable way. The entire process went smoothly, easily, and we were treated like guests in a 5 star hotel. The dealership staff are terrific, from the business end to the service people. Formerly Lexus aficionados, we have moved to the Mercedes camp and are completely thrilled with our car. No doubt we'll go back to Jeff when we're ready for our next car. More

I recently had the great good fortune to buy a CPO E350 from Gina Julian of Mercedes-Benz of Boston. Why am I writing here about it? Because I am like everyone else... and when you find something good... s from Gina Julian of Mercedes-Benz of Boston. Why am I writing here about it? Because I am like everyone else... and when you find something good... something really good... you want to share it with others. Gina is a consummate professional. She is the salesperson that all of us wish we could find... but we are rarely so lucky. Customer oriented, pleasant, personable, knowledgeable, efficient and informed. In addition to making my purchase process a pleasurable one, Gina hosted me on a tour of the MB of Boston facility. Yes, it’s true that the location area of the dealership can be a bit busy, but when on the property the Sales, Service and Customer areas are first-class. Very impressive. There’s more good news. Gina’s colleagues are impressive too.... and MB of Boston is part of the Herb Chambers stable of 50 dealerships in the greater Boston area. So clearly, if you are in the market for a Mercedes-Benz, do yourself a favor and contact Gina Julian at MB of Boston . But if you have your eye on another brand, you can contact Gina for those too. You can be confident that Gina will make your car buying experience a positive one. More

I came in to see an Escalade that was advertised online, as I arrived Gina Julian was outside waiting for me with the Escalade perfectly polished to show it to me. I was pressed for time, she showed me the as I arrived Gina Julian was outside waiting for me with the Escalade perfectly polished to show it to me. I was pressed for time, she showed me the options and features the vehicle had. Patiently answering all my questions. I decided to go forward and purchase the car for my livery business. When I came back to show my wife Gina had the car out front and ready for a quick look. She is professional and attentive. Not the typical car salesperson. Gina was prompt to answer my phone calls and text messages. Long after my purchase she still checks in. She is a big step above the rest. I would not think of going anywhere else. And I would recommend her to my family and friends! Gina Julian is a car sales rockstar! More

I got my new car less then 24 hours ago, and I have already shared my amazing experience with all my Co-workers, all because of Gina, I cannot praise Gina enough, she made my car buying experience abso already shared my amazing experience with all my Co-workers, all because of Gina, I cannot praise Gina enough, she made my car buying experience absolute PLEASURE, unlike other sales agents, she listened to what I wanted and without wasting my time she got me THE CAR! she remained upbeat and positive during the entire transaction, she is absolutely Fantastic and the Best, I would recommend her over and over. More

Ms. Stavropoulos provided the most professional service and attention I have ever received in purchasing a car. I walked away feeling extremely satisfied that I had gotten the necessary information, great and attention I have ever received in purchasing a car. I walked away feeling extremely satisfied that I had gotten the necessary information, great price and perfect car for me. i would highly recommend her for anyone wanting to purchase a Mercedes Benz without the normal pressure one receives from others. Very informative, quick to retrieve information if she doesn't have it, just a complete and thorough positive experience. More

This is the 4th vehicle I have purchase from Herb Chambers Mercedes of Boston. Although this was the first time I have worked with Gina she lived up to everything I have come to expect from Herb Cham Chambers Mercedes of Boston. Although this was the first time I have worked with Gina she lived up to everything I have come to expect from Herb Chambers. She worked with me for months and went out of her way to make sure I got exactly what I was looking in a car and payment. She went over the car in detail even though I this was the 3rd C300 I was purchasing. She has returned every email and phone timely. She is not was not pushy she gave me the time to make the right decision for me. She was always cheerful and positive. She was professional and helpful. I would recommend her to friends and I look forward to working with her again in the future. She provided excellent customer service. More

Today, I just took delivery of a brand new ML 350 and was extremely pleased not only with the vehicle but in the professional, courteous and patient sales representative. I would definitely recommend Tom to extremely pleased not only with the vehicle but in the professional, courteous and patient sales representative. I would definitely recommend Tom to anyone interested in purchasing a new Mercedes. More

From the moment I inquired thru email to Mercedes Benz of Boston my experience was fantastic. I received a return phone call soon after saying that they would be glad to help us and set up an appointment fo Boston my experience was fantastic. I received a return phone call soon after saying that they would be glad to help us and set up an appointment for us. Now, we had visited a Toyota Dealership (not Herb Chambers) the prior Sunday for 5 hours. We when decided not to sign the paperwork the salesperson was frustrated and decided we were no longer important to him. When we arrived at the dealership we were greeted right away and introduced to Gina. She was very personable. She made us feel like she had all the time in world for us. Gina was very encouraging. We have never owned a Mercedes and honestly thought that it may be out of reach for us. She told us that we would be able to buy a Mercedes and not to worry. She took us on a test drive and my husband was in love! Gina sat in back with our 6 year old son and he loved it. He told me later she is pretty. Once we established the car and price we waited patiently to hear from her regarding the financing. She kept in touch with via her personal text to let us know how it was going. Even when there was no answer yet, she still replied. I want to also add that AJ in finance is the most non pressure person I have ever experienced in the car buying business. I have purchased many Honda's and have never been treated so kindly by the finance office. Even though we did not buy the $250,000.00 Mercedes, he made us feel like we did. I would request to deal with him again. Once we knew we were getting this car, Gina was just as excited for us as we were. The car was brought in from another state and we knew every step of the way when it would arrive. When we went to pick up the car it was inside and looked beautiful! The service staff was super friendly. They introduced themselves and told us if we need anything do not hesitate to call. Gina went thru every option in the car. She knows her product! You can tell she takes pride in Mercedes. So, this has been the best car buying experience we have ever had. I would highly recommend Gina to anyone who wants to purchase a Mercedes. This is our first Mercedes and will not be our last. We will buy from Gina again. Peter and I thank you for this experience. It feels great to know that we did not only buy a car but we are part of the Mercedes Benz of Boston Family! Thanks again, Nicole and Peter Pippos More