Mercedes-Benz of Boston

Gina helped us determine the best car for our family and lifestyle. She also helped us to find the best value of the certified, preowned cars on the lot. She was patient, informative and very knowledgable. lifestyle. She also helped us to find the best value of the certified, preowned cars on the lot. She was patient, informative and very knowledgable. Gina was a pleasure to work with - she seemed genuinely excited for us when the purchase was complete. More

I recently purchased a 2014 Mercedes Benz E550W from the Mercedes Benz of Boston dealership in Somerville, MA. Throughout the entire process I interacted with Mr. Jeffrey Tucker. Jeff was a most knowledgea Mercedes Benz of Boston dealership in Somerville, MA. Throughout the entire process I interacted with Mr. Jeffrey Tucker. Jeff was a most knowledgeable, courterous and kind sales consultant. Immediately grasped our (my wife's and my) needs and preferences, set the expectations straight and took great strides to accomodate our schedules. Never rushing not oversaling, Jeff stroke the right balance between exquisite professional demeanor and fine sense of humor. The positive experience didn't finish right after the deal was closed. It was and continues to be a pleasure interacting with Jeff and I highly rate my Mercedes Benz experience in great part because of Jeff. I expect to enjoy our continued interactions for the years to come. Thank you!!! Pedro Santabárbara, M.D., PhD More

Just wanted to comment on what a pleasure it was to work with Gina Julian again. We knew after our last purchase through her that there was not going to be an easier way to purchase another Mercedes, and w with Gina Julian again. We knew after our last purchase through her that there was not going to be an easier way to purchase another Mercedes, and we were right. Gina is an excellent sales person, covers all the bases quickly, efficiently and always with a great sense of humor. Already love our new ML350. Thanks, Gina - Cheri and Stan Fry More

Georgina provided an excellent customer experience for me during my car search. She was thoughtful in her advice and provided helpful suggestions based on my needs. Her follow through was essential in my sel during my car search. She was thoughtful in her advice and provided helpful suggestions based on my needs. Her follow through was essential in my selecting to work with the Herb Chambers family. I would recommend Georgina to anyone looking to begin/close a car search. More

Friendly and professional service. Always in a timely fashion. Very helpful to explain the program and car features. I would defiantly refer them and I will continue to go there myself fashion. Very helpful to explain the program and car features. I would defiantly refer them and I will continue to go there myself More

It was an absolute pleasure working with Georgina Stavropoulos! She is extremely professional, courteous, and knowledgable about the product. Her approach to car sales made the entire experience enjo Stavropoulos! She is extremely professional, courteous, and knowledgable about the product. Her approach to car sales made the entire experience enjoyable and painless. I will most certainly work with Georgina and Mercedes-Benz of Boston again. More

I was impressed with Georgina from start to finish as she guided me through the process of leasing for the first time. She is knowledgeable, thoughtful, thorough and professional. Though this was not my fir guided me through the process of leasing for the first time. She is knowledgeable, thoughtful, thorough and professional. Though this was not my first Mercedes purchase, one always dreads the sales experience..... however, Georgina helped me sail through with warm, friendly efficiency. She didn't mind my questions, took my concerns seriously and followed up on every detail - I am very happy with my car and my experience and will definitely recommend Georgina to my friends! More

To All Concerned, It was a long hot day and I had To All Concerned, It was a long hot day and I had already visited several dealerships in the Herb Chambers group in the pursuit of choosing a new c To All Concerned, It was a long hot day and I had already visited several dealerships in the Herb Chambers group in the pursuit of choosing a new car for my use. Upon entering the showroom Mr. Castro greeted me immediately, he was professional and engaging. After looking to my comfort, he conducted a discussion in which he sincerely listened to what I wanted for a driving experience. He was very knowledgeable about the Mercedes Benz model lineup, and in the course of explaining the virtues and benefits of the brand, he expertly matched my needs with the Mercedes Benz product that was right for me. After a test drive and further introduction to the model that I eventually choose, Mr. Castro then guided me through the plethora of options and services that were available. As I had quickly come to expect, his selection of said options and services were spot on. Overall, I felt that I was being advised by a trusted source, and my decisions to purchase the add-ons were perceived as appropriate choices. Several days later this perception remains and I expect that given time it will not alter. This is an example of only one of the facets that translates Mr. Castro's sales conduct into tangible customer satisfaction. With the choices made, the transaction was not finished until the deal is closed, and Mr. Castro is a closer. No pressure, no hurry, just an efficient, expedient and professional finalization to a process that Mr. Castro and Mr. A.J. Abutayyoun (the Business Manager) ensured was as non-convoluted and considerate as possible. The delivery of the vehicle was a first-class experience (the details of which I will leave to you the reader for your experiential enjoyment when the time comes) and the instruction in its many cutting edge features was totally comprehensive. I am also pleased to say that Mr. Castro has continued to demonstrate this same consideration after the sale, and I feel that I can continue to depend on his accessibility and brand expertise/support while I enjoy driving this fine vehicle. Paolo Castro is an outstanding resource, who fully compliments the world-class vehicles that are offered by the Herb Chambers Mercedes Benz of Boston. My purchasing experience could not have been any better. Thanks to Mr. Castro I expect to be a satisfied customer and plan on doing repeat business with Herb Chambers Mercedes-Benz of Boston in the future. Sincerely yours, J. H. Fabio More

I had a very pleasant experience with the sales dealer Paolo on my last visit to the dealership. He was very helpful and considerate in heloping me make my final decision. Paolo on my last visit to the dealership. He was very helpful and considerate in heloping me make my final decision. More