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Mercedes-Benz of Boston

Somerville, MA

4.9
2,173 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,173 reviews

September 23, 2013

Paolo was very knowledgeable and helpful. He greeted me when I walked in and was very professional. He did an excellent job of walking me thru the car and its abundance of features. He answered my follow More

by CherylBoston
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
September 22, 2013

I would not hesitate to recommend Thanh for your next vehicle purchase. Thanh was a real professional and followed-up with you but never put any pressure on you to make a purchase. He sole job was to m More

by mercedesguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip McCarty, Thanh Nguyen
Sep 23, 2013 -

Mercedes-Benz of Boston responded

This is exactly the kind of feedback we love to hear from our guests! Thank you for taking the time to post such a kind review. Everyone here at Mercedes-Benz of Boston strive to go above and beyond for our guests, and I’m so glad Thanh & Chip were able to make purchasing your new Mercedes-Benz as smooth and enjoyable as possible. I’ll be sure to share this terrific review with them as I know they’ll appreciate the time you took to write it. Thank you once again for your business and your great recommendation. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come. Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

September 17, 2013

I received an offer by e-mail from the dealership and decided to go in an see what they have to offer with no intentions of walking away a proud Mercedes Benz owner. I walked into the dealership with no More

by maritino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
Sep 17, 2013 -

Mercedes-Benz of Boston responded

Andrew, I sincerely appreciate you posting such great comments about your experience with Georgina here at Mercedes-Benz of Boston. We work very hard to provide our guests’ with the best customer service, and it is always a delight to read that one of our team members is exceeding our guests’ expectations. Thank you for your awesome recommendation and we look forward to the opportunity to serve your automotive needs in the future! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

September 12, 2013

We had a really great experience buying our car at MB of Boston with Georgina Stavropoulos. She was professional, friendly, knowledgeable, and passionate about her cars. The sales process was easy, the tr More

by JayLegal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
Sep 12, 2013 -

Mercedes-Benz of Boston responded

Thank you, Jay, for taking the time to share your kind words. I’m so happy to hear that Georgina was able to assist you with your new Mercedes-Benz. Here at Mercedes-Benz of Boston our entire team strives to provide a fantastic guest experience each and every time. I’ll be sure to pass on your kind words to Georgina as I know she will appreciate your fantastic recommendation. We truly value your business and look forward to serving all of your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

September 09, 2013

Gina was great, overall good experience. Can't wait to try out the service. Really appreciate the ride in and having mister finance "Kris" come to my house. More

by LizHarrington
Friendliness
Price
Recommend Dealer
Yes
Sep 09, 2013 -

Mercedes-Benz of Boston responded

Liz, I'm thrilled to hear that Gina and Kris were able to assist you with your new Mercedes-Benz purchase! Everyone here at Mercedes-Benz of Boston strives to provide that same quality of service to each of our guests. I’m honored to have your recommendation and appreciate you taking the time to share your encouraging words. I know Gina and Kris will appreciate the kind sentiment as well. Thank you again and we look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

September 03, 2013

Gina is amazing. She helped me with everything I need. Got a good price too for my new 2013 C300. Overall, I would recommend anyone to buy their car at this dealership. More

by brandypomeranian
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gina Julian
August 31, 2013

Everyone was very helpful and friendly. Paolo was very professional and completed everything fast and efficiently. I would definitely recommend this dealer! Thanks again Paolo and Kris! More

by SarahFannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kris Ricupero
Sep 05, 2013 -

Mercedes-Benz of Boston responded

Thank you, Sarah, for taking the time to share this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am thrilled to hear about your positive experience with Paolo & Kris and that you found the perfect Mercedes-Benz to meet your needs. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Best, Jeff Davis General Manager Mercedes-Benz of Boston

August 28, 2013

I was in the market for a white G65 and it was next to impossible to find one. I saw a used one on the Mercedes of Boston website and went in to check it out and worked with Paolo who found me a new one t More

by lizthistle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
August 27, 2013

Georgina went over and beyond assisting my mother and I in purchasing a new vehicle. She was very attentive and patient to my mother wants and needs of a vehicle. She also followed my mom home because sh More

by RIzedian2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
Aug 27, 2013 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share you and your mothers experience with Georgina here at Mercedes-Benz of Boston. We take great pride in surpassing any and all expectations you might have when purchasing a vehicle. I’m so pleased to hear that Georgina proudly represented our dealership and provided you both with such great service. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

August 26, 2013

Paolo was very knowledgeable about the car and your finance guy was a great guy.Wonderful waiting room with water and fruit cup helps make the visit enjoyable. Very clean showroom as well. These thin More

by stevesas1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Great Finance Guy!
Aug 26, 2013 -

Mercedes-Benz of Boston responded

Thank you for taking the time to write about your experience with Paolo. At Mercedes-Benz of Boston, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We greatly appreciate your fantastic recommendation and look forward to serving all of your automotive needs for many more years to come. Feel free to swing by for a fruit cup or ice cream any time! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

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