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Mercedes-Benz of Boston

Somerville, MA

4.9
2,173 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,173 reviews

October 10, 2013

Tom is the best. Most honest sales person I have dealt with. And he let he drive him crazy too! If you want a pleasurable experience go see tom More

by CohenA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Parker
Oct 11, 2013 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am thrilled to hear that your experience was so positive and that Tom was able to assist you with finding the perfect Mercedes-Benz to meet your needs. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Best, Jeff Davis General Manager Mercedes-Benz of Boston

October 10, 2013

I would recommend Thomas Parker to anyone and everyone. First rate sales like luxury should be! Not only was he helpful in the purchasing aspect, he also made friends with my (little) kids More

by MirandaC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 11, 2013 -

Mercedes-Benz of Boston responded

Thank you, Miranda, for taking the time to post such a kind review. Everyone here at Mercedes-Benz of Boston strives to go above and beyond for our guests, and I’m so glad Tom was able to befriend your children and make your experience as smooth and enjoyable as possible. We value your business and look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

October 08, 2013

Georgina really makes HChambers look great. She was professional , had super quick responses to any questions I had and made buying a Mercedes very very easy. For pick-up she had all the papers waitin More

by mconlon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
Oct 09, 2013 -

Mercedes-Benz of Boston responded

Thank you, Michael, for taking the time to share this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am thrilled to hear that your experience was so positive and that Georgina was able to assist you with finding the perfect Mercedes-Benz to meet your needs. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Best, Jeff Davis General Manager Mercedes-Benz of Boston

October 08, 2013

Tom was wonderful to work with on the purchase of our 2014 GLK350. . He was knowledgable and worked to get our family the best value he made buying a car fun:) More

by Felice2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 09, 2013 -

Mercedes-Benz of Boston responded

Thank you, Felice, for taking the time to post such a kind review. Everyone here at Mercedes-Benz of Boston strive to go above and beyond for our guests, and I’m so glad Tom was able to make purchasing your new Mercedes-Benz as smooth and enjoyable as possible. We value your business and look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

October 03, 2013

I was recommended to your dealership by Jose Vezga to see Rob Tinkham. I was very pleased with Rob's professionalism. After owning a Toyota for the last 20 years, I am very pleased to now own a 2014 Merced More

by mellom1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jose Vezga
Oct 07, 2013 -

Mercedes-Benz of Boston responded

Thank you, Maria, for taking the time to write this great review. I truly appreciate your positive feedback and am so happy to know you found Rob to be friendly, respectful and professional. I know Rob will be so appreciative of your terrific recommendation. We value your business and look forward to serving your automotive needs for many more years to come! Kind Regards, Jeff Davis General Manager Mercedes-Benz of Boston

October 02, 2013

We are experienced car buyers and were looking for a pre-owned Mercedes GSK 350. Over a week or two, we phoned several dealers and checked on line. We had a tricky time getting dealers to even respond t More

by ellan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 03, 2013 -

Mercedes-Benz of Boston responded

Thank you, Ellan & Sandy, for taking the time to share your experience with Gina here at Mercedes-Benz of Boston. Knowing that Gina was able to make the purchase of your Mercedes-Benz GLK 350 an enjoyable experience makes what we do all worthwhile. Your kind words are truly appreciated. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

September 30, 2013

Maged Armanious made the car buying experience smooth and enjoyable. He gave me a great price on my CLA 250 that easily beat competitors. Maged is professional, friendly, and an expert in the cars he sells. More

by oberoi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 30, 2013 -

Mercedes-Benz of Boston responded

This is exactly the kind of feedback we love to hear from our guests! Thank you for taking the time to post such a kind review. Everyone here at Mercedes-Benz of Boston strive to go above and beyond for our guests, and I’m so glad Maged was able to make purchasing your new Mercedes-Benz CLA 250 as smooth and enjoyable as possible. I’ll be sure to share this with Maged as I know he’ll appreciate the time you took to write it. Thank you once again for your business and your great recommendation. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

September 30, 2013

I ordered a Mercedes CLA in June with Maged which finally came in! Maged was very responsive as far as keeping me updated. Considering the first CLA that arrived at the dealership was the same day I picked m More

by GabriellaH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Davis, AJ (Finance Department)
Sep 30, 2013 -

Mercedes-Benz of Boston responded

Gabriella, Thank you for taking the time to leave this positive feedback for us here at Mercedes-Benz of Boston. I'm very pleased to hear that your interaction with Maged & AJ had such excellent results. We strive to provide this level of service to each and every guest at our dealership, whether they are coming for sales or for service and I thank you for highlighting this. Thank you for your business and we look forward to being able to assist you again in the future! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

September 28, 2013

Georgina helped us buy our first MB. She was friendly, knowledgeable with wonderful customer service. She even offered to pick us from home. She took time to explain the different components inside the ca More

by jmrphilips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
September 28, 2013

Pinch me: I'm used to the salesman's interest ending after I bought the car. And I'm used to buyer's regret after I drive it away. Neither happened this time! I bought a used 2012 GL450 from More

by Muhlburg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Robinson
Sep 30, 2013 -

Mercedes-Benz of Boston responded

Thank you for taking the time to recognize Keith here at Mercedes-Benz of Boston. We’re so fortunate to have an excellent team here who truly represent the qualities The Herb Chambers Companies find most important when assisting our guests. Our Sales Associates are equipped with the knowledge of the vehicles and always strive to give their customers the very best of everything. Thank you once again for your business and your great recommendation. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

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