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Mercedes-Benz of Boston

Somerville, MA

4.9
2,173 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,173 reviews

October 17, 2013

I am a international student who just bought a new car here. Chip has helped me since first visiting. Even though I could not communicate well, He tried to understand me. Moreover,He has responded me ever More

by tanjay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip McCarty
Oct 18, 2013 -

Mercedes-Benz of Boston responded

Thank you, Tanjay, for taking the time to share your feedback. I sincerely appreciate you taking the time to share your experience with Chip here at Mercedes-Benz of Boston. We value our guests feedback and I know Chip will appreciate your encouraging words. On behalf of our entire team here in Boston, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

October 16, 2013

I went to Mercedes Benz of Boston because they had the vehicle I wanted. I called and Dana was unbelievably helpful she gave me a price right away no games, and it was better than another I had been given More

by jjk110860
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
Oct 18, 2013 -

Mercedes-Benz of Boston responded

I sincerely appreciate you taking the time to share your experience with Dana & Georgina here at Mercedes-Benz of Boston. We work very hard to provide our guests with the best customer experience, and it is always a delight to read that several of our team members are exceeding our guests' expectations. I will be certain to share your encouraging words with Dana & Georgina. Thank you for your business and we look forward to serving all of your automotive needs for many more years to come. Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

October 16, 2013

Price is a hard one to answer. The better question is value because lets be honest, a MB is not cheap. But for my money MB of Boston has made service and support a simple and easy experience. That plus More

by telerob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2013 -

Mercedes-Benz of Boston responded

Thank you for taking the time to write this fantastic review and give our dealership such a wonderful 5-star rating. We work very hard to ensure that each of our guests is 100% satisfied with the Mercedes-Benz of Boston experience. I’m so pleased to hear that Gina proudly represented this dealership and provided you with such great service. Thank you again and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

October 15, 2013

I had already visited several other dealerships before a friend referred me to George Kotsiras and Georgina Stavrapoulos. I was not disappointed. They were friendly, professional and offered great customer More

by PeterKirk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Kotsiras, Georgina Stavropoulos
Oct 16, 2013 -

Mercedes-Benz of Boston responded

Thank you, Peter, for taking the time to recognize Georgina & George here at Mercedes-Benz of Boston. We’re so fortunate to have an excellent team here who truly represent the qualities The Herb Chambers Companies find most important when assisting our guests. Our Sales Associates are equipped with the knowledge of the cars and always strive to give their customers the very best of everything. Thank you once again for your business and your great recommendation. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

October 15, 2013

Me and my wife recently purchased a 2014 Mercedes Benz CLA 250 from the Mercedes Benz of Boston dealership in Somerville, MA. Mr. Jeffrey Tucker was our sales representative. Jeff is perhaps the most qual More

by joe97_Easy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Tucker
Oct 16, 2013 -

Mercedes-Benz of Boston responded

Joe, I sincerely appreciate you taking the time to share your experience with Jeff here at Mercedes-Benz of Boston. I'm honored by your kind feedback and so happy that Jeff was able to provide you and your wife with such great service while purchasing your 2014 Mercedes Benz CLA 250. We aim to provide each guest with the best customer experience and Jeff is truly a testament to that. Thank you for your business and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

October 15, 2013

I'm driving my first new beautiful Mercedes purchased at Mercedes Benz of Boston dealership in Somerville, MA in September. The overall buying experience was exactly what I had in mind when I thought of More

by lucybasov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Tucker
October 14, 2013

Thomas Parker has been outstanding since the day we met him. He was very thorough and honest during our search for the right car. Thomas has continued to give us 110% addressing questions and service needs More

by Pjpcsween
Friendliness
Price
Recommend Dealer
Yes
Oct 17, 2013 -

Mercedes-Benz of Boston responded

Thank you so much for taking the time to share your feedback. I am delighted that you had such an enjoyable visit, and will be certain to let Tom know he is doing a wonderful job. Thank you again for your business and for choosing Mercedes-Benz of Boston for your automotive needs. Jeff Davis General Manager Mercedes-Benz of Boston

October 14, 2013

Mr. Parker was extremely nice and understanding. Altho a mercedes dealership he was able to meet my needs with a Lexus that was just my fit. I trusted his opinion and more so cause my family has done recent More

by becxah1244
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. parker
Oct 16, 2013 -

Mercedes-Benz of Boston responded

Thank you, Rebecca, for taking the time to provide feedback and give our dealership this fantastic 5-star rating. We work very hard to ensure that all of our guests are 100% satisfied with the Mercedes-Benz of Boston experience. I’m so pleased to hear that Tom proudly represented this dealership and provided you with such great service. Thank you again and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

October 13, 2013

My husband and I had a great experience buying our car here. The transaction was very smooth and easy with Mr. Randy Grassi's efficient help and we are very happy with our purchase.We would recommend this More

by yclang88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Grassi
Oct 14, 2013 -

Mercedes-Benz of Boston responded

Thank you for taking the time to provide such great feedback. I’m thrilled to hear how happy you are and that Randy was able to provide you and your husband with such a pleasant experience. Here at Mercedes-Benz of Boston, our primary concern is delivering flawless customer service and I’m so pleased you’ve recognized Randy’s hard work. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

October 11, 2013

Since getting my first vehicle from Tom he has made the Since getting my first vehicle from Tom he has made the promise that I would never have to see the inside of his dealership unless I wanted to. He More

by sgracerez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 14, 2013 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share your experience with Tom here at Mercedes-Benz of Boston. We are so fortunate to have such loyal customers and its feedback like yours that lets me know our team is doing something right. I'll be sure to pass on your kind sentiments to Tom as I know he will appreciate your terrific recommendation. We truly value your business and look forward to serving all of your automotive needs for many more years to come! Best, Jeff Davis General Manager Mercedes-Benz of Boston

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