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Mercedes Benz of Bonita Springs - Service Center
Bonita Springs, FL
422 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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422 Reviews of Mercedes Benz of Bonita Springs - Service Center
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April 03, 2021
Wonderful all the way around !! I will only work with Ken!! Torrey in service is awesome !! I don’t trust anyone else with my car!!! Ken!! Torrey in service is awesome !! I don’t trust anyone else with my car!!! More
by Klynn
March 18, 2021
I brought my car in for service and I got it back 10x worse than before. They put the wrong lights so when I open my driver door it does not show a Mercedes logo on the floor, just a plain xxx light. So worse than before. They put the wrong lights so when I open my driver door it does not show a Mercedes logo on the floor, just a plain xxx light. So now my passenger side shows a Mercedes logo when the door is opened at night on the ground and the driver side door does not display anything on the ground, how could you xxxx that up? And to top it off I got into my car for the first time after bringing it back home and the entire driver side pull handle completely breaks and rips off the door basically like one of the workers was hanging from the handle with their entire body weight and cracked the plastic and left it like that?!?!?? Terrible Terrible, this is the dealership you guys should know what you are doing? If it was some random xxx shop I would understand, but from the dealership? So confused More
by Matt B
Employees Worked With
February 01, 2021
Service and follow up was Awesome..Javier did a great Service and follow up was Awesome.. Javier did a great job keeping me posted on the service.. Great , Great service.. Thank you.. for always Service and follow up was Awesome.. Javier did a great job keeping me posted on the service.. Great , Great service.. Thank you.. for always taking good care of me.. More
by BobT
Employees Worked With
Javier Rodriguez
February 01, 2021
My service advisor, Hector Perez, was fantastic, extremely professional, and his attention to detail went beyond my expectations. He even clean some paint stains I had in the back seat. extremely professional, and his attention to detail went beyond my expectations. He even clean some paint stains I had in the back seat. More
by Mercedes
Employees Worked With
Hector Perez
February 01, 2021
Absolutely spoiled with the wonderful service we always receive from the team at Mercedes Benz Bonita Springs. Especially from Torrey who is the best. Thank you. receive from the team at Mercedes Benz Bonita Springs. Especially from Torrey who is the best. Thank you. More
by ozziep
Employees Worked With
Torrey Tammaro
January 30, 2021
I would give these guys a 10 in every category. Service, I would give these guys a 10 in every category. Service, Professionalism, Follow through. Will go there as long as we are Naples. And absolutely I would give these guys a 10 in every category. Service, Professionalism, Follow through. Will go there as long as we are Naples. And absolutely beautiful dealership. More
by jgugs
Employees Worked With
Geoff Kaleal
January 27, 2021
Patti and Greg provided exceptional service and pulled out all the stops to ensure my vehicle was properly fixed after having a persisting issue that was thought to be unsolvable. Could not be more please out all the stops to ensure my vehicle was properly fixed after having a persisting issue that was thought to be unsolvable. Could not be more pleased with the overall experience of this particular dealer. More
by Lcreamer
Employees Worked With
Patti Rabuffo, Greg Henry
