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Mercedes Benz of Bonita Springs - Service Center

Bonita Springs, FL

4.8
422 Reviews

422 Reviews of Mercedes Benz of Bonita Springs - Service Center

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June 02, 2022

Frank Deluca is very accommodating and has gone above and beyond our expectations. He sold us a Mercedes Benz and the experience was so exceptional that we bought a second. Every time we go in for servic More

by Bryancheskin14C300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Frank Deluca, Torrey Tammaro
Jun 04, 2022 -

Mercedes-Benz of Bonita Springs responded

Hi, thank you so much for your feedback about Mercedes-Benz of Bonita Springs! We strive to provide the best experience to all our customers. Frank Deluca will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

Jul 05, 2022 -

Bryancheskin14C300 responded

5Star Rating for Mercedes Benz of Bonita Springs. My salesman Frank Deluca advised me to see Torrey the service advisor. My battery light was on saying not to turn off the engine. Torrie had my battery changed so fast that I did not have time to finish my coffee. Also lowered the invoice after the best service I have ever had in my life time. Frank Deluca my 5 Star salesman called Torrey T. And me the whole time. Frank always wants to make sure I am taken care of each time. Mercedes Benz of Bonita Springs exceeded my expectations on service.

April 11, 2022

I’ve been working with Frank Daluca and he makes every car buying experience delightful. Frank is a true professional and he’s the only guy I trust working with. I’m a realtor and get asked all the time More

by Marty1933
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Mercedes-Benz of Bonita Springs responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Bonita Springs. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 01, 2022

At a previous service appointment a mechanic failed to make a proper connection with something that involved the brake system. It drove for a few days, but then wouldn't start...had to be towed. The dea More

by rcmatthewsjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Tipton
Mar 03, 2022 -

Mercedes-Benz of Bonita Springs responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 08, 2021

Frank Deluca is amazing, always goes beyond what's expected to satisfy his customers. He strongly represents your dealership and the Mercedes Benz brand. I'm very pleased with his work and ethics. More

by José N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Lafamia, Robert Hochberg
Dec 10, 2021 -

Mercedes-Benz of Bonita Springs responded

Hi, José thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Bonita Springs so helpful in the purchase of your new vehicle. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

October 14, 2021

We bought our vehicle in for service in Frank DeLuca absolutely respectful knowledgeable and knew exactly the way we wanted our car with all our aftermarket parts I would recommend my family and friends More

by Benzguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Mercedes-Benz of Bonita Springs responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

August 16, 2021

Frank Deluca is absolutely the best ! He treats his clients like a family and takes care of them in every and any possible way . He is so caring and kind ! I will always highly recommend him ! Thank More

by Maya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Mercedes-Benz of Bonita Springs responded

Hi Maya, thank you for your kind review; we are happy to pass along your comments to Frank here at Mercedes-Benz of Bonita Springs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 11, 2021

Brandon Saballos was very knowledgeable and kind enough to stay with us past closing time to make sure we fully understood all of our new car’s features. Great bed side manner, was very impressed by this d More

by Jschoen525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Saballos
Aug 14, 2021 -

Mercedes-Benz of Bonita Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to Brandon here at Mercedes-Benz of Bonita Springs! Please don't hesitate to reach out if there's anything additional we can do for you.

June 25, 2021

I will never take my car anywhere else! My service advisor Patti Rabuffo deserves an extra special shout out, she helped me with all of my needs, worked with me to give me a price I was extremely happ More

by Mdaning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Rabbuffo
Jun 28, 2021 -

Mercedes-Benz of Bonita Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to Patti here at Mercedes-Benz of Bonita Springs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 18, 2021

Frank Deluca has taken wonderful care of me all the time. He got me all the parts i needed in a timely manner. It’s truly a great experience every time. More

by rsparking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Deluca
Jun 20, 2021 -

Mercedes-Benz of Bonita Springs responded

Hi, we are pleased to hear of your experience with us here at Mercedes-Benz of Bonita Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff, Frank Deluca was so helpful! We strive to continue to provide amazing service on each and every one of your future visits. Thank you again for the great review!

June 10, 2021

Geoff is the best service person we have ever had, anywhere. He is very helpful, smart and always in a wonderful smile. We will keep coming back. Thanks a million! More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kaleal
Jun 12, 2021 -

Mercedes-Benz of Bonita Springs responded

Hi Bill, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bonita Springs. We look forward to your next visit! Take care!

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