Mercedes Benz of Bonita Springs - Service Center

Frank is tremendous. He is very helpful with my services. He cares very much and picks up my car at my home for me and gives it alot of TLC. He is great and strives on gr He is very helpful with my services. He cares very much and picks up my car at my home for me and gives it alot of TLC. He is great and strives on great service. More

Great service. Torrey is a superstar. In and out! Really appreciate Frank DeLuca as well. Torrey is a superstar. In and out! Really appreciate Frank DeLuca as well. More

Brought my MB in for service and spoke to Frank DeLuca, my sales representative, and was treated with exceptional care. Frank made sure I received top service. I highly recommend MB of Bonita Springs and a my sales representative, and was treated with exceptional care. Frank made sure I received top service. I highly recommend MB of Bonita Springs and ask for Frank DeLuca. A true professional and an all round great guy More

Torrey is a excellent service advisor, very responsive to any and all questions, he provides excellent communication.. any and all questions, he provides excellent communication.. More

Very professional people , great service by Frank Deluca , very attentive to All of my needs , very attentive to All of my needs More

As always I call the dealership when I have any issues. I always ask for Frank no matter what the problem is. Frank is beyond professional and always jumps through hoops to take care of my issues. He alway I always ask for Frank no matter what the problem is. Frank is beyond professional and always jumps through hoops to take care of my issues. He always goes over above and beyond and I will never use another dealership or sales guy after dealing with Frank. He’s TOP NOTCH!! More

Mr Frank Deluca was extremely helpful when I had to have some service work done. I live about one hour from the dealership and Frank Deluca offered to pick my car up in the morning and bring it back in the some service work done. I live about one hour from the dealership and Frank Deluca offered to pick my car up in the morning and bring it back in the evening. I know several of Franks customers and his care of customers after they have bought their cars is truly exceptional and not only is Mr Deluca’s knowledge of Mercedes almost encyclopedic but he also freely share his knowledge and next time I am in the market for a Mercedes he will be the person I would go to. Frank Deluca is True professional. More

Mercedes Benz of Bonita Springs goes the extra mile to make their customers feel Extra Special and that no problem is Too Small or Too Large, it’s Just Right and will be handled in a Professional and Cour make their customers feel Extra Special and that no problem is Too Small or Too Large, it’s Just Right and will be handled in a Professional and Courteous Manner to your Satisfaction! More

If I could rate this dealership with 10 stars I would. I recently called Frank Deluca to see if he could help me with a warranty issue on my 2020 GLE as another dealer in Miami (MB of Miami) claimed tha I recently called Frank Deluca to see if he could help me with a warranty issue on my 2020 GLE as another dealer in Miami (MB of Miami) claimed that the issue was not covered under the extensive warranty I purchased and tried to charge my thousands of dollars to repair this issue. Frank spoke to his manager and they agreed to fix the problem with no charge. In fact, Frank drove over 125 miles to pick up my car and provide me with a loaner. Car was fixed in 2 days. Who does this? Frank Deluca does!!! No matter where I am in the US, I will be buying every new MB from Frank and this dealership. Thank you so much for your first rate customer service and attention to servicing your fine MB vehicles. Also a big thank you to Shawn Day Scott Simon More

Cordial, informative reacts quickly to solving the problem. Honest answers to my questions. Good follow up. problem. Honest answers to my questions. Good follow up. More