Mercedes Benz of Bonita Springs - Service Center

Trunk Lock Repaired The trunk would not open with release or key. Was repaired satisfactorily. Loaner car was obtained over weekend. Everyone was helpful, courteous a The trunk would not open with release or key. Was repaired satisfactorily. Loaner car was obtained over weekend. Everyone was helpful, courteous and professional. Waiting area very nice! More

Outstanding service Geoff Kaleal arranged to have a service tech ride with me to identify an infrequent problem (there were no computer error code messages). Problem was Geoff Kaleal arranged to have a service tech ride with me to identify an infrequent problem (there were no computer error code messages). Problem was solved due to Geoff:s efforts.. I have found that Geoff consistently provides outstanding service. More

Best Service Manager in Town Mercedes Benz in Bonita Springs far exceeds my expectations every time I walk through their doors. The level of service Geoff provides is best in clas Mercedes Benz in Bonita Springs far exceeds my expectations every time I walk through their doors. The level of service Geoff provides is best in class and wouldn’t go anywhere else. I could have had my car detailed anywhere but chose MB of Bonita because of Geoff’s outstanding service. Simply put - he’s the best! More

Geoff Kaleal was outstanding. Geoff Kaleal made our service experience absolutely perfect. He kept me informed, followed up and made everything as convenient as possible. Geoff i Geoff Kaleal made our service experience absolutely perfect. He kept me informed, followed up and made everything as convenient as possible. Geoff is first class, a total gentleman and works very hard to make your life easy. He's the reason we'll look to Mercedes Benz of Bonita Springs for our next new Mercedes. More

Best service in Florida! Geoff is very honest and has a great sense of time management. Great character traits you never see anymore these days. He really understands my time Geoff is very honest and has a great sense of time management. Great character traits you never see anymore these days. He really understands my time is valuable. I will only take my car to him. More

Professional and Friendly Geoff went above and beyond with his customer service. He is polite and honest with everything needed for my vehicle. Thank you so much again. Geoff went above and beyond with his customer service. He is polite and honest with everything needed for my vehicle. Thank you so much again. More

great service and a courtesy car to boot! Torre was very attentive and kept us up to date on the service that needed to be completed on our vehicle. and a courtesy car to boot! Torre was very attentive and kept us up to date on the service that needed to be completed on our vehicle. More

Service with Attention and Detail! I brought my vehicle in for a recall and was immediately greeted by my service rep Torrey Tammro. He was very professional and explained what was bei I brought my vehicle in for a recall and was immediately greeted by my service rep Torrey Tammro. He was very professional and explained what was being done to my GLC300. He then said its best to get a loaner to go about my business that day and he would text me when it was ready for pickup. Shortly after that, my salesman Frank DeLuca also greeted me as I was picking up my loaner. He asked me if everything was to my satisfaction. Mercedes Benz of Bonita Springs is the best as are two individuals I mentioned above, they both do a fantastic job of making sure your experience is the best! HIGHLY recomended! LarryP More

Very High Quality Customer Service. All the staff show a need to please the customer. A very nice atmosphere. Torre, my service advisor goes out of his way to make me happy. Quite a go All the staff show a need to please the customer. A very nice atmosphere. Torre, my service advisor goes out of his way to make me happy. Quite a good thing. More

Seamless Service! My vehicle needed a replacement part. As soon as it arrived at the dealership, I was notified by Geoff. We set up a convenient time for me to bring My vehicle needed a replacement part. As soon as it arrived at the dealership, I was notified by Geoff. We set up a convenient time for me to bring my car in and was given a loaner vehicle while the part was being replaced. It was completed quickly, and my vehicle was returned to me super sparky clean! Our salesperson John Lynch even popped by to say hello and to see if we were enjoying our new vehicle (which we are) and to again tell us that he was always available if we needed anything! Geoff and John are the BEST! More