Mercedes Benz of Bonita Springs - Service Center

Outstanding customer service Geoff is always courteous, friendly, very thorough and eager to please all of his clients and he makes sure that the service that you are in for is co Geoff is always courteous, friendly, very thorough and eager to please all of his clients and he makes sure that the service that you are in for is completed right the first time. More

The BEST service advisor, PERIOD !!!! Let there be no doubt that Geoff Kaleal is the finest service advisor I have ever dealt with. He has always gone above and beyond when taking care of Let there be no doubt that Geoff Kaleal is the finest service advisor I have ever dealt with. He has always gone above and beyond when taking care of me and my car. He just "does the right thing" is the best way to say it. I am so happy that the Bonita Springs Mercedes dealership added him to their staff. Pete Chappell More

Fast & Efficient Express Service was everything that you could ask for. Lance was very helpful and made sure the work was accomplished efficently. Everything was done Express Service was everything that you could ask for. Lance was very helpful and made sure the work was accomplished efficently. Everything was done as promised. More

A1 quality customer service by my rep. Geoff Kaleal As always when I need service or recommendation for my Mercedes Geoff always seems to be much better than the next rep or anyone I work with. Recentl As always when I need service or recommendation for my Mercedes Geoff always seems to be much better than the next rep or anyone I work with. Recently Geoff went out of his way and really helped take care of my needs on my Mercedes and recommends what I need to be back up and running properly and never over selling me things. Thank you as always. More

Professional & Prompt Geoff is the utmost professional and truly understands what I need as a client. He is very precise and clear about what needs to be done and kept me u Geoff is the utmost professional and truly understands what I need as a client. He is very precise and clear about what needs to be done and kept me updated throughout the entire process. Highly recommend. More

Routine annual servicing There were no surprises. It was my first visit to your facility. It is much more convenient than the Ft Myers dealership. The people were all frien There were no surprises. It was my first visit to your facility. It is much more convenient than the Ft Myers dealership. The people were all friendly. More

The Best of All the Best! This Guy has a level of service like I have never seen before! WOW! I Sure Hope You get to Work with this Guy Soon! This Guy has a level of service like I have never seen before! WOW! I Sure Hope You get to Work with this Guy Soon! More

Recent Service Made an appointment to have my spouse's car serviced. Brought my car in, in the morning the agency had a loaner car ready for me. I was told the car s Made an appointment to have my spouse's car serviced. Brought my car in, in the morning the agency had a loaner car ready for me. I was told the car should be ready in the morning, but they would call first to verify. Received a call early the next morning notifying me that the car was ready. I returned to the agency, turned the loaner car in, and my wife's car was delivered, freshly washed and all service completed in a timely fashion More

Recall I had a recall item and the dealership took care of me right away. The service experience was excellent. Lance is a professional and did a great job a I had a recall item and the dealership took care of me right away. The service experience was excellent. Lance is a professional and did a great job and his service skill set is excellent. More

Service and personnel Service was performed to our full satisfaction and personnel at the dealership was very courteous. Shawn Day, our Sevice Advisor, and Zubair Ali, the Service was performed to our full satisfaction and personnel at the dealership was very courteous. Shawn Day, our Sevice Advisor, and Zubair Ali, the Service Director, were very helpful and courteous. More