Mercedes Benz of Bonita Springs - Service Center

Warranty work Came at dealership for Warranty work was done timely, staff was courteous and enjoyed helping me. Loaner car was provided. Problem fixed first time ar Came at dealership for Warranty work was done timely, staff was courteous and enjoyed helping me. Loaner car was provided. Problem fixed first time around. Nothing uneocpected. More

Excellent Shawn is the best, and we really appreciate his hard work and kindness. Geoff is right up ther with Shawn, they both go the extra mile for the custom Shawn is the best, and we really appreciate his hard work and kindness. Geoff is right up ther with Shawn, they both go the extra mile for the customers. More

Good Service Thanks to Shawn Day and the team for the good and fast service. It was done much faster than I expected. On any my request I got a qualify and quick r Thanks to Shawn Day and the team for the good and fast service. It was done much faster than I expected. On any my request I got a qualify and quick response. It is pleasure to have a business with you. More

Professional service This dealership works on process. Efficient to drop off, they keep you up to date on the repairs needed and let you know when it's done. They check This dealership works on process. Efficient to drop off, they keep you up to date on the repairs needed and let you know when it's done. They check you out efficiently, online if you want, and deliver the vehicle back freshly washed. The shop is beautiful, clean and you can watch your repair if you want. Managers are informed and reasonable in their determinations as to what should be done. A nice dealership! More

Windshield film Geoff was attentive to my needs and stuck with the problem until it was resolved. He is a definite asset to the dealership. although a mysterious sour Geoff was attentive to my needs and stuck with the problem until it was resolved. He is a definite asset to the dealership. although a mysterious source he was able to get it removed. More

Outstanding Dealer - Awesome Facility This was a routine, 10,000 mile service. I opted to wait rather than avail of a courtesy car or loaner. Service Advisor Shawn Day makes "Wait" on the This was a routine, 10,000 mile service. I opted to wait rather than avail of a courtesy car or loaner. Service Advisor Shawn Day makes "Wait" on the paperwork, and my car was done in less than 90 minutes. And besides service, they included a free wash and vacuum. Our salesman, Robert Alexander, happened to walk by the waiting area, said hello, and sat for a chat. Robert has become a friend. More

Efficient, thorough, friendly Got us in, got us out. Everyone was friendly and cooperative and analyzed the problem quickly. The ability to have a loner car is a big plus. Got us in, got us out. Everyone was friendly and cooperative and analyzed the problem quickly. The ability to have a loner car is a big plus. More

Service I live in fort Myers, I come all the way down there just to have an all star service from Danny provenza in the service department, takes good care I live in fort Myers, I come all the way down there just to have an all star service from Danny provenza in the service department, takes good care of me and my family More

New front tire Jonathan was great. Investigated my tire coverage~ got a claim # had the car back to me next day. I was greeted promptly by advisor. My car was wash Jonathan was great. Investigated my tire coverage~ got a claim # had the car back to me next day. I was greeted promptly by advisor. My car was washed and vacuumed. More

EXCELLENT service I always bring my car here. Exceptional service and I know the job is done correctly. All service people are polite and willing to help. Kudos to all I always bring my car here. Exceptional service and I know the job is done correctly. All service people are polite and willing to help. Kudos to all of you!! More