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Mercedes Benz of Bonita Springs - Service Center

Bonita Springs, FL

4.8
419 Reviews

419 Reviews of Mercedes Benz of Bonita Springs - Service Center

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January 18, 2019

Amazing Parts Department!! James Blanton is amazing!! He went so far above and beyond to help me get a new seat cover and worked with MB USA to apply the credit they gave me tow More

by Adam2FL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Blanton
Jan 22, 2019 -

Mercedes-Benz of Bonita Springs responded

Thanks for your positive feedback! We'll be sure to pass your review on to James!

January 17, 2019

A pleasure doing business with Geoff Kalael This is our second year interacting with Geoff Kaleal at the Mercedes Bonita Springs Service Center. It is such a pleasure to deal with him. He is e More

by maryh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kaleal
Jan 17, 2019 -

Mercedes-Benz of Bonita Springs responded

Thanks a ton for this incredible review! We can't wait to see you again!

January 16, 2019

Geoff...Best Service Advisor!! Mercedes Benz of Bonita Springs is a great dealership. The Service Department is the finest I have ever dealt with. This is due to my Service Advisor, More

by MBhappy23!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kaleal
Jan 17, 2019 -

Mercedes-Benz of Bonita Springs responded

Thank you so much for this positive review! See you next time!

January 15, 2019

Geoff Kaleal is a difference maker for Mercedes! Great service center made better by an extraordinary customer service person! Clean friendly informed and timely....drop yourcar off and pickyour car More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kaleal
Jan 16, 2019 -

Mercedes-Benz of Bonita Springs responded

Thank you for your wonderful review, Tony! See you next time!

January 09, 2019

Service Center The service adviser Danny went above and beyond my expectations. Along with A top notch tech named Jurgen, both were very easy to deal with and very k More

by MICKTHOMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny and Jurgen, Zubair Ali
Jan 09, 2019 -

Mercedes-Benz of Bonita Springs responded

Thank you for taking the time to leave us this great review! See you soon!

January 06, 2019

Service Required service and entire staff was pleasant and helpful; received loaner car quickly. Geoff Kaleal is very knowledgable and highly skilled at provi More

by JS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kaleal
Jan 07, 2019 -

Mercedes-Benz of Bonita Springs responded

We're happy to be of service! We hope to see you again in the future!

January 04, 2019

Warranty work Came at dealership for Warranty work was done timely, staff was courteous and enjoyed helping me. Loaner car was provided. Problem fixed first time ar More

by Emericr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoff Kaleal
Jan 04, 2019 -

Mercedes-Benz of Bonita Springs responded

Thank you for your kind review!

January 04, 2019

Excellent Shawn is the best, and we really appreciate his hard work and kindness. Geoff is right up ther with Shawn, they both go the extra mile for the custom More

by Plasticsman57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Jan 04, 2019 -

Mercedes-Benz of Bonita Springs responded

Thanks for highlighting some of our wonderful staff! See you next time!

January 01, 2019

Good Service Thanks to Shawn Day and the team for the good and fast service. It was done much faster than I expected. On any my request I got a qualify and quick r More

by Danae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Day
Jan 03, 2019 -

Mercedes-Benz of Bonita Springs responded

It was a pleasure to have you! Thanks for choosing Mercedes-Benz of Bonita Springs!

December 31, 2018

Efficient, thorough, friendly Got us in, got us out. Everyone was friendly and cooperative and analyzed the problem quickly. The ability to have a loner car is a big plus. More

by ellrick613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Buchanan
Jan 03, 2019 -

Mercedes-Benz of Bonita Springs responded

We're happy to help! Thanks for your kind comments!

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