Mercedes Benz of Bonita Springs - Service Center

Absolutely perfect Geoff is a amazing Service Advicer, very professional, he called and told me about the progress of my car, I always was informed. Geoff is a perfect Geoff is a amazing Service Advicer, very professional, he called and told me about the progress of my car, I always was informed. Geoff is a perfect gentleman. More

Great Service! Geoff Kalevalal did an outstanding job coordinating all details of my visit in a professional, efficient and friendly manner. A real asset to the deal Geoff Kalevalal did an outstanding job coordinating all details of my visit in a professional, efficient and friendly manner. A real asset to the dealership! More

Repair service above and beyond I had an unusual problem that the service department spent hours diagnosing. They contacted a glass supplier and my insurance company and coordinated I had an unusual problem that the service department spent hours diagnosing. They contacted a glass supplier and my insurance company and coordinated the repair and payment. Meanwhile I was given use of s loaner vehicle for the three weeks it took for the repair. More

Geoff goes the Extra Mile! Geoff is an excellent service advisor. He always takes time to explain everything, and never hesitates to go out of his way to help me, even on short Geoff is an excellent service advisor. He always takes time to explain everything, and never hesitates to go out of his way to help me, even on short notice. He is an asset to Mercedes-Benz and I have no trouble recommending him! More

Very efficient and friendly. Prices are very high so don’t always get everything done there. I got my windshield wiper blades repack which was recommended at at reputable place f Prices are very high so don’t always get everything done there. I got my windshield wiper blades repack which was recommended at at reputable place for half the price. More

" Knowledgeable and caring " Required service and entire staff was pleasant and helpful; received loaner car quickly. Geoff Kaleal is very knowledgable and highly skilled at provi Required service and entire staff was pleasant and helpful; received loaner car quickly. Geoff Kaleal is very knowledgable and highly skilled at providing outstanding customer service. Geoff was very helpful arranging time, loaner, and prompt followup of all items, and kept me informed of timing to pickup.Geoff Kaleal has been terrific. More

Just needed some help I had purchased my mercedes benz from a different dealership, but was driving by MB of Bonita Springs when my replenish washer fluid light came on. Ma I had purchased my mercedes benz from a different dealership, but was driving by MB of Bonita Springs when my replenish washer fluid light came on. Made a fast turn into MB of Bonita Springs and drove into service area where I was immediately consulted by a service representative. I told him of my problem and he immediately offered to replenish the washer fluid while i have a cup of coffee in the lounge. Ten minutes later he came in to get me and and advise me that the tank had been filled at no charge to me and to stop by anytime I had a need. Really excellent Do nit know the young mans name but he is representative of a good dealer. More

Service As a new Mercedes owner, Scotty was very helpful diagnosing issues I was unaware of and having them repaired in a timely manner. I am happy to own th As a new Mercedes owner, Scotty was very helpful diagnosing issues I was unaware of and having them repaired in a timely manner. I am happy to own this vehicle and know I will be taken care of by Mercedes Benz of Bonita Springs. More

LOOK NO FURTHER There is no better service advisor than Geoff Kaleel! Geoff, THANK YOU for your top notch, extraordinary service always! Geoff is "The Best". I jus There is no better service advisor than Geoff Kaleel! Geoff, THANK YOU for your top notch, extraordinary service always! Geoff is "The Best". I just called with a flat tire. Geoff got my SL right in with a loaner waiting. He is attentive, professional, extremely knowledgeable but most importantly for me, he CARES which is a rare find in any business. Geoff is a true asset to Mercedes. More

Sales/Service Highly recommend Frank DeLuca without reservation. Extremely knowledgeable and professional. Pleasure to deal with. Frank does what’s necessary to get Highly recommend Frank DeLuca without reservation. Extremely knowledgeable and professional. Pleasure to deal with. Frank does what’s necessary to get the deal done. Great experience working with Frank and the people at Bonita Mercedes. Service staff also excellent. More