Mercedes Benz of Bonita Springs - Service Center

Impeccable quality and customer service! Geoff is always an absolute pleasure to deal with! He is very knowledgeable, honest, and willing to go the extra mile with his customer service! As a Geoff is always an absolute pleasure to deal with! He is very knowledgeable, honest, and willing to go the extra mile with his customer service! As a service provider myself, I provide a ton of value and like to receive the same type of treatment and value as a consumer. This dealer earns five stars. Geoff earns six! Anyone considering purchasing a vehicle or servicing their vehicle at the Bonita dealership will not be disappointed! Highly recommended. "Best or nothing." More

Ture problem Our sales consultant Frank who has always been there when we needed him performed 100% again . He looked at our problem , Got us a loaner to drive , Our sales consultant Frank who has always been there when we needed him performed 100% again . He looked at our problem , Got us a loaner to drive , worked with service to get the tire problem resolved and as usual made us very happy that we had leased our car from Bonita Mercedes . . The third one actually . Reg Buxton More

Bonita Springs is THE MB dealership. Geoff was attentive, responded to all my questions with alacrity, and good natured. In and out quickly. A great facility. I wish I lived n Geoff was attentive, responded to all my questions with alacrity, and good natured. In and out quickly. A great facility. I wish I lived near this facility year round. More

A Pleasure to Deal With I had dealt with Geoff on multiple occasions. He takes great care to make sure that my service experience is top notch and when I get passed on to oth I had dealt with Geoff on multiple occasions. He takes great care to make sure that my service experience is top notch and when I get passed on to other at the dealership like the loaner car group that I am all set. I watched him one visit taking extra care with an elderly gentleman who was wearing slippers and a bit unsure. I mentioned that the guy looked familiar to me. He told me "how the client was special to him because he knew his story and that the client had overcome a great deal just to be here and able to drive his MB". You are lucky to have an employee that cares that much. More

Two complex electrical repairs over almost 3 weeks. Geoff's daily updates and demeanor and dealer auto loaner during the repairs where without parallel.Because dealer experience I have ever had over ma Geoff's daily updates and demeanor and dealer auto loaner during the repairs where without parallel.Because dealer experience I have ever had over many many years. More

Superior Customer Service Geoff Kaleal does a remarkable job making sure his customers receive the best customer service beyond my expectations. The moment I pulled in to the Geoff Kaleal does a remarkable job making sure his customers receive the best customer service beyond my expectations. The moment I pulled in to the service department I received great customer service. Geoff anticipated my needs and expectations and delivered exceptional service. He kept in touch with me, kept me informed and made sure all my questions and concerns were taken care of. Being an expert trainer in customer service my expectations are typically higher than most. Geoff rocks!!! I would trust him with my service again if needed. The entire service team was smiling, courteous and helpful. More

Geoff Kaleal Service Advisor is the best Geoff epitomizes promptness, friendliness, and knowledge. So you will not wait, you will really enjoy dealing with Geoff and he will have answers to Geoff epitomizes promptness, friendliness, and knowledge. So you will not wait, you will really enjoy dealing with Geoff and he will have answers to all your questions. More

Overall wonderful experience. Geoff was very courteous and professional. He took great care of us and made sure our needs were met promptly, with a smile on his face the entire tim Geoff was very courteous and professional. He took great care of us and made sure our needs were met promptly, with a smile on his face the entire time, Highly recommend! More

Geoff is exactly who you want to be working for you. Geoffs professionalism, and candor, are things that you want to see and have in your employees. As a business owner, I would love to have Geoff repre Geoffs professionalism, and candor, are things that you want to see and have in your employees. As a business owner, I would love to have Geoff representing my company hands down. They are very lucky to have him, and his client relations are top notch. More

Timely, professional Service I was very impressed with the services I received. Geoff was incredibly professional and prompt. I felt genuinely valued and well taken care of. I hig I was very impressed with the services I received. Geoff was incredibly professional and prompt. I felt genuinely valued and well taken care of. I highly recommend their services to anyone in need. More