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Mercedes Benz of Bonita Springs - Service Center

Bonita Springs, FL

4.8
423 Reviews

423 Reviews of Mercedes Benz of Bonita Springs - Service Center

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September 05, 2019

Frank DeLuca the best Have bought a car from Frank who is totally honest and knowledgeable. Had issue with the tire which he stepped in and got service department to handle More

by Kevin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2019 -

Mercedes-Benz of Bonita Springs responded

Thank you so much for your kind feedback. We will be sure to pass these comments along to our team. Please don't hesitate to reach out if there is anything else we can do for you!

July 31, 2019

Amazing! Love the service I receive at Mercedes Bonita Springs! Geoff is truly amazing. He sends a text immediately when my vehicle is ready and always makes More

by LynneG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kaleal
Aug 02, 2019 -

Mercedes-Benz of Bonita Springs responded

Lynne, thank you so much for this review! We are glad to hear that everything is done above and beyond your expectations. Please don't hesitate to reach out if anything else comes up!

July 12, 2019

Geoff Kaleal Is the very best Geoff Kaleal makes getting our cars serviced a pleasure. He is the most knowledgeable service advisor we have ever dealt with. He is a great asset to More

by RG00714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kaleal
Jul 12, 2019 -

Mercedes-Benz of Bonita Springs responded

Thank you! We think Geoff is great, too, and we'll be sure to pass along your kind words.

July 01, 2019

Service Mercedes Benz of Bonita Springs is the best dealership service in town by far. Would not want to buy a car or have it serviced anywhere else. More

by ds15ml350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kaleal
Jul 01, 2019 -

Mercedes-Benz of Bonita Springs responded

Thanks a ton for this awesome review! Take care!

June 30, 2019

Truly exceptional service. My service advisor and the mechanics/technical support that service and repair my vehicle are the very best I have ever had the opportunity to work w More

by marksw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kaleal
Jul 01, 2019 -

Mercedes-Benz of Bonita Springs responded

We're always happy to help! Thanks for your review!

June 28, 2019

Great service and always on time! Great service and product! It is a drive for me for service but it is worth the drive to be treated right! I look forward to being a customer along ti More

by Cecil Pendergrass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Dunkelberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Torrey Tammaro
Jul 01, 2019 -

Mercedes-Benz of Bonita Springs responded

Thanks a ton, Cecil! We can't wait to see you again!

June 11, 2019

Great Service Geoff was an excellent service advisor and made sure I knew about everything that was going on with my car while it was in the shop getting repaired. More

by Sillystyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kaleal
Jun 12, 2019 -

Mercedes-Benz of Bonita Springs responded

We're happy to hear it! Thank you!

May 30, 2019

excellent service Dan Perez was very accommodating he had Danny Provenza look at my vehicle and they found the problem right away and had it fix in one day and I was on More

by Jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Perez and Danny Provenza
May 31, 2019 -

Mercedes-Benz of Bonita Springs responded

Thank you for your review and recommendation, Jerry!

May 26, 2019

I was extremely satisfied with the exceptional service. Jose was very diligent and followed thru on all matters that needed to be addressed in a very professional and caring matter . The technician working More

by Lavieenrose4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Castillo
May 28, 2019 -

Mercedes-Benz of Bonita Springs responded

We're always happy to help as much as we can! Thanks for your great feedback!!

May 23, 2019

Incredible Experience My recent experience with Frank DeLuca is one I will never forget. He went above and beyond and assisted me with a service issue on my new G63. Frank’ More

by JS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2019 -

Mercedes-Benz of Bonita Springs responded

Thanks for your positive feedback about Frank! We're glad you had a great experience!

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