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Mercedes Benz of Bonita Springs - Service Center
Bonita Springs, FL
423 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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423 Reviews of Mercedes Benz of Bonita Springs - Service Center
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May 19, 2020
I am always satisfied with the service and friendly staff at Mercedes Benz of Bonita Springs, Jose is always very accommodating. I would highly recommend. at Mercedes Benz of Bonita Springs, Jose is always very accommodating. I would highly recommend. More
by rdansale1
Employees Worked With
Jose Castillo
May 19, 2020
I’ve used this dealership for a few years now and have never had an unsatisfactory experience. During the covid19 times the dealership has exceeded my requirements for safety. never had an unsatisfactory experience. During the covid19 times the dealership has exceeded my requirements for safety. More
by LSharott
Employees Worked With
Geoff Kaleal
May 19, 2020
Geoff and I have known each other for 8 years, maybe a tad more. He has always gone above and beyond for me and my family! Trustworthy, caring and professional, you can’t go wrong with Geoff’s help. tad more. He has always gone above and beyond for me and my family! Trustworthy, caring and professional, you can’t go wrong with Geoff’s help. More
by pwnaplesfl
Employees Worked With
Brandon, Geoff Kaleal
May 19, 2020
We have been using them since they opened few years back. Their attention to details is outstanding they are listening to your issues and always made sure that they are taken care of completely. Extremely ha Their attention to details is outstanding they are listening to your issues and always made sure that they are taken care of completely. Extremely happy with them. More
by Akkohli
Employees Worked With
Jose in service dept
May 19, 2020
My wife’s GLK needed routine service. Rob quickly provided a loaner and kept me posted on the work. All of this while buying vehicle up north. Excellent! provided a loaner and kept me posted on the work. All of this while buying vehicle up north. Excellent! More
by Ted from Indiana
April 23, 2020
The best Mercedes dealership I have ever dealt with. Have bought Mercedes in Pennsylvania, and in three dealerships in Florida. They are head over heels above them all. Also my experience with my salesman, D bought Mercedes in Pennsylvania, and in three dealerships in Florida. They are head over heels above them all. Also my experience with my salesman, David Gavin was refreshing. He was very professional, courteous, and someone I would go back too when I need another car. More
by Rkmangan
Employees Worked With
April 18, 2020
Excellent Service Advisor—Geoff Kaleal Geoff is an outstanding advisor in all respects. He was responsive in scheduling my vehicle, recommending needed services, having the service perform Geoff is an outstanding advisor in all respects. He was responsive in scheduling my vehicle, recommending needed services, having the service performed in a timely manner, and delivery of the car at the agreed upon charges. He is one of the best advisors that I have ever encountered at this and other Mercedes, BMW and Lexus dealerships. More
by Satisfied
Employees Worked With
Geoff Kaleal
March 25, 2020
First service at this dealer of 2014MB was very smoothly , efficiently and proficiently handled. The facility is first class, attractive and virtually spotless. All personnel were diplomatic and extra prec , efficiently and proficiently handled. The facility is first class, attractive and virtually spotless. All personnel were diplomatic and extra precautions taken given current exceptional public health crisis. More
by Vladimir
Employees Worked With
Geoff Kaleal
March 25, 2020
Even in the middle of a pandemic, service here is personal - I did not purchase the car there, but when I came in with a small lighting issue, there were 3 people in succession coming to look at the personal - I did not purchase the car there, but when I came in with a small lighting issue, there were 3 people in succession coming to look at the problem to try to give it a quick fix - they were not able to do so, but not for a lack of trying. My service appointment was scheduled, they did the work promptly, charged me at the very lowest end of the estimate and gave me a cookie in the interim, Service Advisor, Rob Hochberg, was a pleasure to deal with. Ten out of ten More
by Biker Keith
Employees Worked With
Rob Hochberg
