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Mercedes Benz of Bonita Springs - Service Center

Bonita Springs, FL

4.8
419 Reviews

419 Reviews of Mercedes Benz of Bonita Springs - Service Center

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November 18, 2020

Dropped my slk55 for service. Was expecting long drop off as much was needed. Delighted to see that Geoff was able to get me a loaner and everything was completed ahead of schedule. Car was cleaned as well. More

by Emericr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kaleal
Nov 20, 2020 -

Mercedes-Benz of Bonita Springs responded

Hello, thank you for sharing your positive experience! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Mercedes-Benz of Bonita Springs! Take care!

November 17, 2020

Geoff is great and honest. It’s a pleasure always when Geoff is great and honest. It’s a pleasure always when dealing with him. My husband and I wouldn’t service anywhere else because of him. More

by y.m.blanco143
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Geoff Kaleal
Nov 19, 2020 -

Mercedes-Benz of Bonita Springs responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Bonita Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

November 15, 2020

Geoff is very honest and I will only come to MB Bonita Springs because I trust him. He makes everything a breeze, friendly and professional. More

by FLbeachlvr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torrey Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoff Kaleal
Nov 16, 2020 -

Mercedes-Benz of Bonita Springs responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

November 13, 2020

Geoff will never disappoint you, his dedication to his customers are top notch. If you have an emergency situation he will will have a solution before you finish your sentence, I can not rave enough about More

by FotoByG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kaleal
Nov 16, 2020 -

Mercedes-Benz of Bonita Springs responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

November 13, 2020

MB of Bonita Springs is superior. Geoff's attention to customers and the details for their vehicle has brought a bright light to your business More

by Vercilp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kaleal
Nov 16, 2020 -

Mercedes-Benz of Bonita Springs responded

Hello, we are so happy to read such a great review about Mercedes-Benz of Bonita Springs! Feel free to reach out to us if you need anything. Have a wonderful day.

November 13, 2020

Geoff is a great service advisor and his service team is outstanding!! They do high quality work. Mercedes-Benz of Bonita Springs is a classy dealership that looks after every detail. More

by Aik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kaleal
Nov 15, 2020 -

Mercedes-Benz of Bonita Springs responded

Hi, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Bonita Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

November 13, 2020

I have been to every Mercedes dealership in the area, and Geoff was the best service advisor I found. He is pleasant, to the point, and communicated extremely well. I trust him with my car and my wallet. The More

by Billkidd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kaleal
Nov 16, 2020 -

Mercedes-Benz of Bonita Springs responded

Hi, your wonderful feedback and rating mean a lot to us. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

November 08, 2020

Very efficient and professional organization. All of the associates I talked to during the drop-off and pick up of my vehicle kept me at the center of the activity. Never did I feel ignored or forgotten ab More

by fapandjiris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Rodriguez
Nov 11, 2020 -

Mercedes-Benz of Bonita Springs responded

Hi, thank you so much for your positive comments about Mercedes-Benz of Bonita Springs! If you have any further questions, please don't hesitate to reach out! Have a great day.

November 06, 2020

I had flat tire and Rob Hochberg, service advisor, fit me in immediately to assess the damaged tire and replace it with a new tire. I was delighted with how expeditiously Rob handled my problem. More

by ppgd44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hochberg
Nov 11, 2020 -

Mercedes-Benz of Bonita Springs responded

Hi, we are very happy to have provided you with such a positive experience! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

November 05, 2020

Geoff Kaleal, service advisor, does an excellent job. He puts the customer first. Every aspect of the experience with him is above and beyond exceptional. From scheduling the service, dropping off the car, More

by Satisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kaleal
Nov 11, 2020 -

Mercedes-Benz of Bonita Springs responded

It really means a lot to us that you took the time to write such a positive review about Mercedes-Benz of Bonita Springs so we just wanted to personally thank you. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

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