Mercedes Benz of Bonita Springs - Service Center
Bonita Springs, FL
419 Reviews of Mercedes Benz of Bonita Springs - Service Center
Dropped my slk55 for service. Was expecting long drop off as much was needed. Delighted to see that Geoff was able to get me a loaner and everything was completed ahead of schedule. Car was cleaned as well. as much was needed. Delighted to see that Geoff was able to get me a loaner and everything was completed ahead of schedule. Car was cleaned as well. So even if u have an old car out of warranty, service is still top notch. More
Geoff is great and honest. It’s a pleasure always when Geoff is great and honest. It’s a pleasure always when dealing with him. My husband and I wouldn’t service anywhere else because of him. Geoff is great and honest. It’s a pleasure always when dealing with him. My husband and I wouldn’t service anywhere else because of him. More
Geoff is very honest and I will only come to MB Bonita Springs because I trust him. He makes everything a breeze, friendly and professional. Springs because I trust him. He makes everything a breeze, friendly and professional. More
Geoff will never disappoint you, his dedication to his customers are top notch. If you have an emergency situation he will will have a solution before you finish your sentence, I can not rave enough about customers are top notch. If you have an emergency situation he will will have a solution before you finish your sentence, I can not rave enough about him, he is just an exceptional person, I am grateful for the excellent service he provides. Thank you Geoff, you make the service department shine! More
Geoff is a great service advisor and his service team is outstanding!! They do high quality work. Mercedes-Benz of Bonita Springs is a classy dealership that looks after every detail. outstanding!! They do high quality work. Mercedes-Benz of Bonita Springs is a classy dealership that looks after every detail. More
I have been to every Mercedes dealership in the area, and Geoff was the best service advisor I found. He is pleasant, to the point, and communicated extremely well. I trust him with my car and my wallet. The Geoff was the best service advisor I found. He is pleasant, to the point, and communicated extremely well. I trust him with my car and my wallet. The dealership delivered my car back clean and fixed right the first time. More
Very efficient and professional organization. All of the associates I talked to during the drop-off and pick up of my vehicle kept me at the center of the activity. Never did I feel ignored or forgotten ab associates I talked to during the drop-off and pick up of my vehicle kept me at the center of the activity. Never did I feel ignored or forgotten about. My vehicle was washed upon its return. Javier Rodriguez is attentive and takes time to explain the procedure and the results. More
I had flat tire and Rob Hochberg, service advisor, fit me in immediately to assess the damaged tire and replace it with a new tire. I was delighted with how expeditiously Rob handled my problem. in immediately to assess the damaged tire and replace it with a new tire. I was delighted with how expeditiously Rob handled my problem. More
Geoff Kaleal, service advisor, does an excellent job. He puts the customer first. Every aspect of the experience with him is above and beyond exceptional. From scheduling the service, dropping off the car, puts the customer first. Every aspect of the experience with him is above and beyond exceptional. From scheduling the service, dropping off the car, having a courtesy vehicle waiting, honoring the cost of the service, not trying to sell me services that I don’t need, following up as to the vehicle status and its availability for pickup, texting the vehicle status and billing and having the car waiting for me in the garage at the agreed upon time all made for seamless and outstanding service. I could of had the service performed while elsewhere, but I waited to have it done at MB Bonita Springs because of prior great experiences in dealing with Geoff. More