Mercedes Benz of Bonita Springs - Service Center
Bonita Springs, FL
423 Reviews of Mercedes Benz of Bonita Springs - Service Center
Sales and service continue to be outstanding at Mercedes-Benz of Bonita Springs, FL. Frank Deluca is very professional....he is responsive, prompt and literally full service. Over the past few ye Mercedes-Benz of Bonita Springs, FL. Frank Deluca is very professional....he is responsive, prompt and literally full service. Over the past few years he always found the vehicle we were looking for within 24 hours. He continues to help even after the sale. Recently our car needed routine maintenance and service...not satisfied with the local dealer I called Frank and with in 15 minutes he arranged a flatbed to pick up the car and simultaneously provide us with a loaner. Franks dealership is 90 miles away. Frank Deluca is incredibly reliable and professional and I highly recommend him and the Bonita Springs Fl dealership. Also, Scott Hutton of the service department called me within 20 minutes of the car arriving at the dealership confirming the issues and 24 hours later he identified the problem. More
Frank has been exceptional for taking care of all our issues very quickly. He has been exceptional through this process. issues very quickly. He has been exceptional through this process. More
Frank is the BEST! Always attentive, helpful & knowledgeable. I will follow him to any dealership he goes…he’s that good!!! Always attentive, helpful & knowledgeable. I will follow him to any dealership he goes…he’s that good!!! More
This dealership is like no other. They provide amazing customer service in every department. Our salesman, Frank DeLuca (who now we are proud to call our friend) is just amazing. He They provide amazing customer service in every department. Our salesman, Frank DeLuca (who now we are proud to call our friend) is just amazing. He is always responsive, and always gets it done no matter what the issue. He follows through on anything needed and goes above and beyond to make sure we are well taken care of. We have bought a number of cars from Frank and will continue to buy Mercedes just so we don't have to deal with any other dealership. We are truly spoiled by this one!! More
Frank is the best! Professional and great to work with. I am so glad I bought my first Mercedes from him and I will be back to buy another. The dealership is easy to Professional and great to work with. I am so glad I bought my first Mercedes from him and I will be back to buy another. The dealership is easy to work with and every time I call, I am in touch with a knowledgeable and effective person who always resolves my issue. Thank you! More
I had a service appointment in 2 weeks. Had a flat tire after hours. Frank said show up tomorrow and my service advisor will fit me in. Frank and Torrey are the best team. Never without my Had a flat tire after hours. Frank said show up tomorrow and my service advisor will fit me in. Frank and Torrey are the best team. Never without my car or the fine service this dealership provides. Frank takes my calls 24/7. Frank and Torrey never say no. 5 star service and knowledge. More
Ken Lucas and Patricia Rabuffo are fantastic. They are both consummate professionals and very caring individuals. The are totally attentive to my needs including being responsive after the dealer They are both consummate professionals and very caring individuals. The are totally attentive to my needs including being responsive after the dealership is closed on the weekends! My gratitude to both for always being kind and helpful. Best regards, Dr. Denise Wesley More
Frank Deluca has been there for me since I moved to Florida seven years ago. He is always ready to help no matter the questions I might have. Thank you Frank. Florida seven years ago. He is always ready to help no matter the questions I might have. Thank you Frank. More
Once again Frank you are the best, i just bought my car about two weeks ago and i got a nail in my tire, had to be fully replaced. Thanks to Frank, Mercedes took care of replacing my tire and even stayed a about two weeks ago and i got a nail in my tire, had to be fully replaced. Thanks to Frank, Mercedes took care of replacing my tire and even stayed after hours for me to be able to take my car home the same day. I can’t thank Frank and his team enough. Mercedes-Benz of Bonita is simply the best! More