Mercedes-Benz of Bonita Springs

Salesman of the year Frank made the xperience of buying my first car easy, understanding, and efficient. I met Frank through a mutual friend and discussed with him what ki Frank made the xperience of buying my first car easy, understanding, and efficient. I met Frank through a mutual friend and discussed with him what kind of vehicle I was interested in. Frank worked outside of his normal "hours" to find the car that was right for me. I highly recommend contacting him for any automobile needs. More

Deal with nobody but Frank! Nothing but Grade A customer service from Frank. It will be hard for me to ever buy another car from anyone else. A true class-act and professional. A Nothing but Grade A customer service from Frank. It will be hard for me to ever buy another car from anyone else. A true class-act and professional. Always a call or text away with anything that you may need. I feel I've gained a life-long friend in my car dealer. Thanks again Frank!! More

Top Notch Service/Sales Geoff Kaleal goes above and beyond to make his customers feel completely welcomed at the dealership. His customer service is superb! Also, dealt w Geoff Kaleal goes above and beyond to make his customers feel completely welcomed at the dealership. His customer service is superb! Also, dealt with John Lynch with the purchase of a 2016 E350. John was a pleasure to deal with! More

Excellent Customer Service!! Geoff was fantastic to work with. I brought my car in for service and he took car of me every step of the way. He was very prompt and made sure my car Geoff was fantastic to work with. I brought my car in for service and he took car of me every step of the way. He was very prompt and made sure my car was handled properly. If you ever have an issue with your car or needs service Geoff is the one to see! More

MB of Bonita Springs was a pleasure to complete the GLE Leas The sales experience was complete in a more than satisfactory manner. Ken Lucas was very helpful and Joe completed the lease efficiently. I have been The sales experience was complete in a more than satisfactory manner. Ken Lucas was very helpful and Joe completed the lease efficiently. I have been pleased with your service which lead to my interest in leasing the GLE. More

Geoff Kahlil Geoff got me in service at the last second and had my E350 done in less than an hour, exceptional!!! Will be back for the next service and lease end. Geoff got me in service at the last second and had my E350 done in less than an hour, exceptional!!! Will be back for the next service and lease end. More

Frank Deluca is THE BEST! Frank was truly professional. He sold me my dream car.. he was courteous to my husband and I when we were closing on our home. He waited patiently for Frank was truly professional. He sold me my dream car.. he was courteous to my husband and I when we were closing on our home. He waited patiently for us to close on the home and followed up respectfully to see if we were still interested. Frank gave me a sweet gift after purchasing the car and always rushes to treat us too notch when we come in for washes and service. Can't say enough about frank. Knowledgeable and professional! Very happy customers! More

No sales games, great CPO buying experience I worked with Gary Parsley at Mercedes Benz of Bonita Springs, and I couldn't be happier with the experience. The pricing determined for both my CPO I worked with Gary Parsley at Mercedes Benz of Bonita Springs, and I couldn't be happier with the experience. The pricing determined for both my CPO purchase and trade-in was both more than fair and hassle-free. There were no pricing "surprises" or sales "shortcuts," and all concerns that I had about the transaction were ably addressed and resolved in a manner that exceeded my expectations. All of the staff projected a friendly and down-to-earth demeanor--I truly felt that I was welcomed as part of the dealership's family. More

Excellent Used Car Purchase We purchased a 2013 Cadillac Escalade from this dealership in August 2017. The experience was wonderful. Since we were coming from out of town, we w We purchased a 2013 Cadillac Escalade from this dealership in August 2017. The experience was wonderful. Since we were coming from out of town, we were able to do almost everything over the phone and via email. When we arrived, they had the vehicle fully and impeccably detailed and ready for us to test drive. We were in and out of the dealership in about one hour, including the test drive time. Harry Sugarman was our sales representative. He was wonderful to work with and really went above and beyond for us. This dealership sells very high end vehicles with price points significantly higher than the used Cadillac we bought from them. However, we were treated with respect and as if we were just as valued as someone who buying a pricier new Mercedes. The quality of the used vehicles at this dealership is amazing. Their facilities are beautiful and comfortable. We highly recommend this vehicle and look forward to checking out their used inventory again in a few years from now. More

Service Wonderful service, timely repair, very clean detailing g, friendly staff, helpful advice from concierge. Good snacks, clean and interesting waiting ar Wonderful service, timely repair, very clean detailing g, friendly staff, helpful advice from concierge. Good snacks, clean and interesting waiting area. Nice loaners, the best around! More