Mercedes-Benz of Bonita Springs

Exceptional Service Recently purchased a certified pre owned C250 from Jeff and John. Both gentlemen were great to work with and made the purchase experience smooth and h Recently purchased a certified pre owned C250 from Jeff and John. Both gentlemen were great to work with and made the purchase experience smooth and hassle free. The dealership is beautiful and state of the art. Looking forward to future experiences with the service department. More

Great ongoing customer service by salesman Frank DeLuca I just wanted to complement Frank DeLuca for continuing to go the extra mile for a customer to whom he had previously sold a car. I bought a 2016 MB G I just wanted to complement Frank DeLuca for continuing to go the extra mile for a customer to whom he had previously sold a car. I bought a 2016 MB GLC300 from Frank in early 2016 at MB of Fort Myers. Because of the service Frank gave me at the time of sale, I followed him to MB of Bonita Springs where I recently brought my car in for servicing. To my surprise, I was told by the service manager that the car, with only 16,000 miles on it, had 4 Pirelli run flat tires which had worn down and all needed to be replaced. To say the least, I was in shock, not only that the tires had already gone bad, but that replacing them with a mandatory wheel alignment was going to cost me in the neighborhood of $1500.. After leaving the dealership, I called Frank just to vent, but Frank stepped up, interceded with the service department and made recommendations for me. With his help, I was able to get the service done at a more reasonable cost. It's ongoing service by salesman, Frank Deluca that would make me visit MB to purchase my next car. However, I would only fully recommend the service department if they are more competitive price wise with outside service centers who do similar work. More

Frank DeLuca was the absolute best Frank was amazing he made my car buying experience fun and easy. If you're looking for a honest and professional salesman stop in at Mercedes Benz in Frank was amazing he made my car buying experience fun and easy. If you're looking for a honest and professional salesman stop in at Mercedes Benz in Bonita Springs Fl and ask for Frank DeLuca. You wont be disappointed! GREAT PERSON! More

best service and sales The sales process was easy and honest. I also had come back to New York from florida. Because i wasn't going back to Florida until November Frank DeLu The sales process was easy and honest. I also had come back to New York from florida. Because i wasn't going back to Florida until November Frank DeLuca shipped my brand new Mercedes to my Home. Thanks again , RJ More

Working with Frank DeLuca - my best ever new car experience With Frank DeLuca by my side every step of the way, I just traded in my 2016 CLA for a beautiful new 2017 E 300. I found Frank to be extremely persona With Frank DeLuca by my side every step of the way, I just traded in my 2016 CLA for a beautiful new 2017 E 300. I found Frank to be extremely personable, intelligent, totally well informed, clear in every communications, and just a joy to work with. Frank defines the term "Customer Service". He guided me through a dozen different available cars and finance options, for both C Class and E Class vehicles. We worked together by telephone, since I am up north and needed to select a car and close a deal by remote control. Frank recorded and sent videos of each car in which I was considering, along with all purchase VS lease approaches; using my trade-in to secure a financing package best for me. Frank gave me a fair trade-in price for my CLA, no hassle. Once I selected my new car, Frank went to my condo to pick up my CLA; overnighted all paper work flawlessly; closed the deal without a hitch; and then delivered my new E300 to my parking spot at my condo building. He has arranged concierge training for me at the dealership when I get down to Naples so that I can learn about the various features. I urge anyone in the area who wants a very positive experience in securing a great Mercedes deal - - hook up with Frank DeLuca. You will NOT be disappointed More

Straight Shooter Frank was straight up honest to deal with. I double checked everything he and dealer represented and they were proven right every time. Friendly, know Frank was straight up honest to deal with. I double checked everything he and dealer represented and they were proven right every time. Friendly, knowledgeable and great customer service. Highly recommend and will go back. More

Awesome Experience-Frank DeLuca is the best! Bought my 2nd car this year from Frank and MB of Bonita Springs. Fantastic experience! Frank did a great job getting my deals done. Super follow th Bought my 2nd car this year from Frank and MB of Bonita Springs. Fantastic experience! Frank did a great job getting my deals done. Super follow through. Administrative items were painless by Frank and Joe Ipirno (Business manager). Would highly recommend Frank and the dealership. BTW: Service and car washes has been a wonderful experience as well. You won't go wrong, contact Frank! More

Simply the best From start to finish, the sales process was just perfect. Our outstanding sales representative was Robert Alexander. I haven't bought my last car fro From start to finish, the sales process was just perfect. Our outstanding sales representative was Robert Alexander. I haven't bought my last car from him, even though he sold me two. But that's not all. Fair prices and good trade values plus extraordinary service and you feel like they really care about you. I swear they do! I highly recommend this store and these people. Let them delight you like they have me. More

My Experience dealing with Frank DeLuca was exceptional! I just wanted to take the time to let anyone interested in a new car purchase of a Mercedes to call and go see Frank DeLuca. I can assure you that you I just wanted to take the time to let anyone interested in a new car purchase of a Mercedes to call and go see Frank DeLuca. I can assure you that you will not be disappointed. My wife and I have purchased 2 new cars from Frank in the last year and in both instances he went above and beyond! From finding what exactly our needs were, going over the cars or getting us the best deal Frank truly put our best interests first. Now months after the purchases Frank calls and makes sure we are still pleased with our purchases. More

Frank went above and beyond to be helpful! Frank was very helpful in getting me the deal I needed and to helping me close even when I could not leave the house due to a recent injury. The deta Frank was very helpful in getting me the deal I needed and to helping me close even when I could not leave the house due to a recent injury. The detailing shop forgot my passenger floor mat and Frank drove it to my house for me. More