Mercedes-Benz of Bonita Springs

Outstanding knowledgeable service personnel Outstanding service. I was met by the service manager prior to opening. He informed me that I could wait inside until a service rep was ready for me. Outstanding service. I was met by the service manager prior to opening. He informed me that I could wait inside until a service rep was ready for me. Great service all the way around. More

Bought a used 2005 MB CLK500 Cabriolet Quality and Professional at every turn! Gary Parsley and the entire staff go the extra mile to assure every question is answered, every detail is expl Quality and Professional at every turn! Gary Parsley and the entire staff go the extra mile to assure every question is answered, every detail is explained, and satisfaction is achieved! More

Very pleasing! All staff are knowledgeable and efficient! Everyone goes the extra mile to ensure that your total dealership experience is differentiated. Extra effor All staff are knowledgeable and efficient! Everyone goes the extra mile to ensure that your total dealership experience is differentiated. Extra effort is expended to ensure the comfort of the customer experience! More

excellent friendly relationship Frank is knowledgeable and easy to work with. I look forward to leasing with and the dealership in the future. Also very accommodating.regarding pi Frank is knowledgeable and easy to work with. I look forward to leasing with and the dealership in the future. Also very accommodating.regarding pick up of old car and delivery of new. He made the process easy. More

Exceeding Expectations Ken Lucas was very professional and knowledgeable about the vehicle and provided all the necessary information to make the best decision on our new ve Ken Lucas was very professional and knowledgeable about the vehicle and provided all the necessary information to make the best decision on our new vehicle(s) purchase. We were very pleased with the presentation of the vehicle at delivery and the buying experience as a whole. We would highly recommend Ken Lucas and the Mercedes Benz of Bonita Springs Dealership to our friends and family. John Bradley was very supportive of our needs and even provided a loaner car when our existing lease expired prior to the delivery of our new M-B. That is excellent customer service ! The whole experience was outstanding ! More

Excellent! Frank and Colin were great in giving me all the info i needed to make a quick decision. Their friendliness and knowledge are unsurpassed in my car buy Frank and Colin were great in giving me all the info i needed to make a quick decision. Their friendliness and knowledge are unsurpassed in my car buying experience. My wife was thrilled when she saw and drove the car ! More

Gary Parsley exceeded our expectations in every way. Gary provided a level of service beyond any prior experiences in purchasing a new car. He answered all of our questions in a straight forward manner a Gary provided a level of service beyond any prior experiences in purchasing a new car. He answered all of our questions in a straight forward manner and provided additional explanations which were most helpful. Additional, all of the other dealer personal also provided fantastic, helpful and informative service.If we are to purchase another car in the future we would look forward to working with the Mercedes-Benz in Bonita Springs and specifically with Gary Parsley. More