Mercedes-Benz of Bonita Springs

Outstanding customer care from Nick Verdile We have been looking to purchase a car for the last year or so but up in Connecticut. We had spoken to Nick last year about the possibility of looking We have been looking to purchase a car for the last year or so but up in Connecticut. We had spoken to Nick last year about the possibility of looking in Bonita Springs. He said that he would keep an eye out for us and so we would be in touch from time to time. On each occasion, Nick's attention to detail was evident as well as his knowledge and desire to provide us with the kind of customer service that reflected his professionalism. When we spoke this month, Nick said he had a car he thought we should consider. He sent us the specs, which reflected exactly the kind of product we had been looking for. We bought the car without seeing it based on our trust in Nick and the expertise and knowledge he had always shown in the past. I highly recommend Nick for his expertise in all areas of our transaction. More

Service I came in for a routine recall service but was able to get my Apple Play working! Thanks to Torrey and David all went well and I left with a nice clea I came in for a routine recall service but was able to get my Apple Play working! Thanks to Torrey and David all went well and I left with a nice clean car! More

Mercedes Appreciated the honesty, integrity and service provided during this sale, will return for continued service! Would recommend this dealership to all! A Appreciated the honesty, integrity and service provided during this sale, will return for continued service! Would recommend this dealership to all! An outstanding experience. Will enjoy any new vehicle for sometime. More

Outstand diagnosis and timely service The diagnosis was excellent , the parts available and the service was timely and professional. While I bought my GL up north, the dealership has treat The diagnosis was excellent , the parts available and the service was timely and professional. While I bought my GL up north, the dealership has treated me well. More

My first experience with this dealership was a homerun Torrey Tammaro, my service advisor, provided me with excellent, and seamless service. He is a consummate professional, knowledgeable, and easy to rel Torrey Tammaro, my service advisor, provided me with excellent, and seamless service. He is a consummate professional, knowledgeable, and easy to relate to. He addressed my concerns, and kept me in the loop during the whole process, which enabled me to schedule my day. Torrey Tammaro is a credit to your organization. More

Truely the Mercedes experience. The service and the customer service was exceptional. Jeffery was very helpful and provided a follow up call after the sale to make sure I was satisf The service and the customer service was exceptional. Jeffery was very helpful and provided a follow up call after the sale to make sure I was satisfied with the car. More

Truly Outstanding Service Geoff provides outstanding customer service every time? He truly cares about his clients. Very professional and knowledgeable about the product. He Geoff provides outstanding customer service every time? He truly cares about his clients. Very professional and knowledgeable about the product. He also explains the process every step of the way More

Smooth Excellent service from Geoff Understood problem & was familiar with it. Vehicle was ready ahead of time. He was knowledgeable competent & efficient. E Excellent service from Geoff Understood problem & was familiar with it. Vehicle was ready ahead of time. He was knowledgeable competent & efficient. Excellent experience & service . Problem solved More

Nick - First Class Salesman all the way Nick was a pleasure to deal with from the minute we first spoke. He delivered on every promise made... he got us the car we wanted at a fair price wit Nick was a pleasure to deal with from the minute we first spoke. He delivered on every promise made... he got us the car we wanted at a fair price with no nonsense. He is an ultimate professional - friendly but not overbearing or pushy... organized... and able to anticipate how to best serve our needs. He even called me today to check up on how I was enjoying the car and if I had any questions. I was so pleased to hear from him... especially since I had asked Jonathan in Finance to have Nick call me, and Jonathan did not deliver the message to Nick. If you're looking to buy or lease a MB - look no further than Nick. Steven Geller was our product guru - he did an excellent job of going over all the features! More

C300 routine service and recall issues Service advisor was very helpful Service was prompt and appt making was easy Dealership eras pleasant and very clean All employees encountered wer Service advisor was very helpful Service was prompt and appt making was easy Dealership eras pleasant and very clean All employees encountered were cordial and helpful More