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Mercedes-Benz of Bonita Springs
Bonita Springs, FL
2,349 Reviews
The brand new Mercedes-Benz of Bonita Springs is now open. This contemporary, state-of-the-art complex is a four-story structure with a total square footage of 223,000 square feet, including a 35,000 square foot showroom. With a 46,000 square foot service department complete with 47 total service bays, dedicated Sprinter van lifts and a four-lane service drive, your service and maintenance experience will be up to the convenience and luxury standards you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,349 reviews
June 10, 2017
Service Absolutely horrible service. Service manager is very degrading towards women. I would never recommend that a women have service at this mercedes dea Absolutely horrible service. Service manager is very degrading towards women. I would never recommend that a women have service at this mercedes dealership. Very disappointed. More
by Karen Jean Mc Graw
Employees Worked With
Service Manager
Helpful June 07, 2017
Professional and efficient. Great job, Mercedes Benz, Bonita Springs. The service was timely, efficient and professional. I loved the pre-pay online with the service receipt, s Great job, Mercedes Benz, Bonita Springs. The service was timely, efficient and professional. I loved the pre-pay online with the service receipt, so pick up was quick. I also loved the text updates, so I knew the status without long phone calls. More
by Dee Harris
Employees Worked With
June 07, 2017
2017 GLC 300 Great dealer experience and great sales rep, Robert Alexander . This was my 2nd Mercedes purchase in less than a year. Both from Robert. This will be Great dealer experience and great sales rep, Robert Alexander . This was my 2nd Mercedes purchase in less than a year. Both from Robert. This will be the dealership and salesman I'll go to for my next purchase. More
by Rick
Employees Worked With
Robert Alexander
June 05, 2017
Pleasant, relaxing, comfortable, no stress. I have to say it has to do with the salesman we worked with, Gary Parsley, he went above and beyond to meet our needs and expectations. Gary was the o I have to say it has to do with the salesman we worked with, Gary Parsley, he went above and beyond to meet our needs and expectations. Gary was the only salesman who responded to an online request which spoke volumes to me. Personable, knowledgeable, and informative. More
by Alhardenbrook
Employees Worked With
Gary Parsley
June 04, 2017
Purchased ML 350 with Gary Think this dealership and Gary Parsley are excellent to work with when in search of a quality car with no hassel. I never felt an ounce of pressure to Think this dealership and Gary Parsley are excellent to work with when in search of a quality car with no hassel. I never felt an ounce of pressure to purchase and their entire staff felt professional and courteous. More
by Stephanie W
June 04, 2017
MY EXPERIENCE OVERALL, MY EXPERIENCE WITH YOUR DEALERSHIP AND IT'S PEOPLE WAS EXCEPTIONAL, YOUR SALESMAN KEN LUCAS TREATED ME FAIRLY AND I COULDN'T HAVE ASKED FOR A OVERALL, MY EXPERIENCE WITH YOUR DEALERSHIP AND IT'S PEOPLE WAS EXCEPTIONAL, YOUR SALESMAN KEN LUCAS TREATED ME FAIRLY AND I COULDN'T HAVE ASKED FOR A BETTER OUTCOME. I AM VERY PLEASED WITH THE VEHICLE I PURCHASED AND WOULD DO IT ALL OVER AGAIN. More
by 59
Employees Worked With
June 04, 2017
outstanding experience Bernard is a true professional made us feel comfortable during the complete transaction.. Went over GLE in great detail. Made the transaction extremel Bernard is a true professional made us feel comfortable during the complete transaction.. Went over GLE in great detail. Made the transaction extremely pleasant. Outstanding More
by ed magnani
Employees Worked With
Charles Cambell, Bernard Lagroue
June 03, 2017
Brought car to my house-never left house to close deal Saw auto in paper-call dealer brought car to my house, made deal in my office. Very satisfied.ken Lukas was very professional.would purchase again fro Saw auto in paper-call dealer brought car to my house, made deal in my office. Very satisfied.ken Lukas was very professional.would purchase again from him. More
by Thomas
June 03, 2017
Exceptionalism Jon Budreau and the entire team exceed our expectations at every turn. This is our first MB purchase, but certainly not our last!! At delivery, Stephe Jon Budreau and the entire team exceed our expectations at every turn. This is our first MB purchase, but certainly not our last!! At delivery, Stephen Geller Jr. answered all out questions and made sure we had a complete understanding of everything the vehicle had to offer. More
by Gary of Bonita Springs
Employees Worked With
Mitch Dobbins, Jon Budreau, Stephen Geller Jr., Jonathon Simmons
June 01, 2017
Outstanding The service team at Mercedes-Benz of Bonita Springs is simply outstanding. Their manager Zubair epitomizes class and professionalism. It runs off on The service team at Mercedes-Benz of Bonita Springs is simply outstanding. Their manager Zubair epitomizes class and professionalism. It runs off on the rest of his team. Torrey made sure everything was done as quickly and thoroughly as possible. He insured all of my expectations were not only met, but exceeded! Kudos to them! More
by mloyola
