Mercedes-Benz of Bonita Springs

Frank went above and beyond It was a hectic week before Christmas and I wanted the car but in the past at other dealers I had to jump through so many hoops to get the deal done t It was a hectic week before Christmas and I wanted the car but in the past at other dealers I had to jump through so many hoops to get the deal done that I was going to wait. Frank promised it would be hassle free and everything would be done with no extra work for me. He was a man of his word. The deal was the smoothest I’ve ever done and the car is Great. Don Strong. More

Purchased a pre-owned SUV and traded in a 2005 Mercedes We dealt with Colin in the trade-in of our 2005 Mercedes for a 2015 Toyota Highlander. Colin was terrific...as good as any sales rep I've ever dealt We dealt with Colin in the trade-in of our 2005 Mercedes for a 2015 Toyota Highlander. Colin was terrific...as good as any sales rep I've ever dealt with, and I've purchased at least 3 dozen vehicles in my lifetime. He was pleasant, giving of his time and expertise, and we felt that we had his full interest and attention every step of the process. He was also genuinely invested in helping to assure that my wife and I got what we wanted at a fair price, without any haggling. I would sincerely recommend Colin to all. In addition, the dealership is beautiful and every employee we encountered was friendly and helpful. A pleasure to deal with these folks. I also have a vehicle in for service and my service advisor, Scott Buchanon is top notch....taking plenty of time to explain the repair issues and pricing estimates. The service department itself is as clean as a five-star restaurant kitchen. Totally top-drawer. Even the tech was available to explain the repair issues and make recommendations. More

Colin We were made comfortable. Colin handled the transaction like a PRO. Iwould send my friends to Colin Very nice facility. David was helpful in finance. We were made comfortable. Colin handled the transaction like a PRO. Iwould send my friends to Colin Very nice facility. David was helpful in finance. More

Exceptional service Geoff is great. Friendly and personable. He has excellent communication skills and always tells you exactly what services are needed. I will be return Geoff is great. Friendly and personable. He has excellent communication skills and always tells you exactly what services are needed. I will be returning. Thank you. More

very smooth transaction from out of state, over the internet We dealt with Ken Lucas in the sales department when trading a vehicle from out of state over the internet.They gave us a great price for our trade ag We dealt with Ken Lucas in the sales department when trading a vehicle from out of state over the internet.They gave us a great price for our trade against the vehicle purchase from them.Ken was a fantastic communicator and we would certainly recommend him and this dealership with confidence., fabulous , experience ! More

Very good service advisor. Geoff accepted my vehicle on an emergency basis when convertible roof was jammed partially closed. Continually stayed in touch for several days while Geoff accepted my vehicle on an emergency basis when convertible roof was jammed partially closed. Continually stayed in touch for several days while awaiting repairs. More

Geoff in Service Department was Wonderful I really appreciated Geoff's updates as my car work was being completed. He took the time to explain everything that was wrong and updated me during t I really appreciated Geoff's updates as my car work was being completed. He took the time to explain everything that was wrong and updated me during the day. I received a loner car and was pleased with my car when it was returned. Thank you for making it a pleasant experience. It is much appreciated More

geoff was great to work with and keep us up to date on every Geoff was working hard to keep the customer in mind and to do a informative job on progress and solving our problem.Geoff is an asset to your dealersh Geoff was working hard to keep the customer in mind and to do a informative job on progress and solving our problem.Geoff is an asset to your dealership More

Working with Frank DeLuca was a pleasure We had previously purchased a car from Mercedes Benz of Bonita Springs and were very impressed by the assistance given to us by our Salesman Frank DeL We had previously purchased a car from Mercedes Benz of Bonita Springs and were very impressed by the assistance given to us by our Salesman Frank DeLuca. When we had issues after a recent accident, Frank stepped up to act as our advocate. Frank has always been available when questions arise before, during and after the sale. When we began to consider the purchase of our second car, we immediately went to Frank DeLuca again. He located the right car for us and supported us through the process. Frank is our Mercedes representative! More

Friendly and Professional A beautiful dealership focused on friendly and professional service. I had already shopped online and knew the vehicles I wanted to see. Colin Grind A beautiful dealership focused on friendly and professional service. I had already shopped online and knew the vehicles I wanted to see. Colin Grindley provided a quick and easy test drive, friendly and easy negotiation on the price and trade in. Financing was made easy and the car was prepared fully for delivery in a few hours. Complete explanation on technology settings and adjustments by an expert on delivery plus a number to call him if you need help. Great service, great price, great car. A good start to a long term relationship with MB of Bonita Springs in Naples. More