Mercedes-Benz of Bonita Springs

Excellent Service manager went out of his way ON THE PHONE, when I called for assistance; he tried to walk me through the problem with the computer panel before Service manager went out of his way ON THE PHONE, when I called for assistance; he tried to walk me through the problem with the computer panel before asking me to come to the dealership. When I went to dealership, he sat with me to try and resolve problem before we determined I needed to leave the car. My service rep, Shawn, set an appointment, got me a loaner car and stayed in touch to let me know the car would not be ready until the following day. When I went to pick it up, he was not satisfied with the wash (!) so sent it back to be re-cleaned. Overall great experience. More

Trunk Lock Repaired The trunk would not open with release or key. Was repaired satisfactorily. Loaner car was obtained over weekend. Everyone was helpful, courteous a The trunk would not open with release or key. Was repaired satisfactorily. Loaner car was obtained over weekend. Everyone was helpful, courteous and professional. Waiting area very nice! More

Outstanding service Geoff Kaleal arranged to have a service tech ride with me to identify an infrequent problem (there were no computer error code messages). Problem was Geoff Kaleal arranged to have a service tech ride with me to identify an infrequent problem (there were no computer error code messages). Problem was solved due to Geoff:s efforts.. I have found that Geoff consistently provides outstanding service. More

Best dealership Most attentive and polite staff. Ken Lucas is best car salesman I've ever dealt with. Clean and nicely decorated space. Very impressed Ken picked me u Most attentive and polite staff. Ken Lucas is best car salesman I've ever dealt with. Clean and nicely decorated space. Very impressed Ken picked me up at the airport in Fort Myers Fl. More

Best Service Manager in Town Mercedes Benz in Bonita Springs far exceeds my expectations every time I walk through their doors. The level of service Geoff provides is best in clas Mercedes Benz in Bonita Springs far exceeds my expectations every time I walk through their doors. The level of service Geoff provides is best in class and wouldn’t go anywhere else. I could have had my car detailed anywhere but chose MB of Bonita because of Geoff’s outstanding service. Simply put - he’s the best! More

Geoff Kaleal was outstanding. Geoff Kaleal made our service experience absolutely perfect. He kept me informed, followed up and made everything as convenient as possible. Geoff i Geoff Kaleal made our service experience absolutely perfect. He kept me informed, followed up and made everything as convenient as possible. Geoff is first class, a total gentleman and works very hard to make your life easy. He's the reason we'll look to Mercedes Benz of Bonita Springs for our next new Mercedes. More

Best service in Florida! Geoff is very honest and has a great sense of time management. Great character traits you never see anymore these days. He really understands my time Geoff is very honest and has a great sense of time management. Great character traits you never see anymore these days. He really understands my time is valuable. I will only take my car to him. More

Excellent It was an excellent experience. Very happy with Frank. Dealership and atmosphere is beyond my expectations. Will recommend to all my friends and famil It was an excellent experience. Very happy with Frank. Dealership and atmosphere is beyond my expectations. Will recommend to all my friends and family. Everyone was so kind. More

Purchase of CPO 2014 Mercedes Very good experience car was delivered perfect and taken to my wife at work as she was getting done late. Frank made sure everything was taken care of Very good experience car was delivered perfect and taken to my wife at work as she was getting done late. Frank made sure everything was taken care of. More

Such a great experience! Many thanks to Jeffrey Weissert, he really goes above and beyond to make customers happy! Our transaction was not an easy case but Jeffrey made it ve Many thanks to Jeffrey Weissert, he really goes above and beyond to make customers happy! Our transaction was not an easy case but Jeffrey made it very smooth and in a timely and professional manner. Will definitely use this service again and recommend to friends. More