Mercedes-Benz of Bonita Springs

There when I needed them !!! I recently bought a GLE 2018 from the Bonita Springs Mercedes Benz Dealer. My buying experience was decent. What I did not expect was how amazing and I recently bought a GLE 2018 from the Bonita Springs Mercedes Benz Dealer. My buying experience was decent. What I did not expect was how amazing and how caring Bonita Springs Mercedes Benz really is. My family and I recently had a flat tire on a Sunday and the dealer is closed that day. I was kind of worried because I had no Idea what to do. I didn't know where to go or what kind of tire my GLE needed or anything. I called Frank DeLuca's (person who sold me the car) personal cell phone expecting him not to answer but to my surprise he did. I explained my situation and listened attentively. He made sure I was safe and out of danger. He calmed me down and explained what I needed to do. He made me feel like my situation was important to him even though we really didn't connect when he sold me the car. He made it clear that my family and I will always be fine in my GLE because of mbrace's road side assistance 24/7. He setup a tow truck via mbrace for me and had me in a loaner GLE first thing the next morning. I was expecting to pay a lot for a new tire. Frank was kind and caring enough to comp the tire. I was very impressed with Frank's concern for my family's welfare. If you are looking to get a Mercedes Benz let Frank DeLuca be your sales consultant. The man is very knowledgeable, polite and caring. Sincerely, Bryan Matamoros More

Needed recall work I had a great experience. Tory is the best. Always treats me with respect and insures that I am satisfied. I go to him for all my needs at Mercedes. I had a great experience. Tory is the best. Always treats me with respect and insures that I am satisfied. I go to him for all my needs at Mercedes. More

Best Benz Experience I've dealt with a lot of Mercedes dealerships over 40 years since my first Benz. Never have I experienced the professionalism and pleasantness that I I've dealt with a lot of Mercedes dealerships over 40 years since my first Benz. Never have I experienced the professionalism and pleasantness that I found here in Bonita Springs when I bought my new S550 Cabriolet. As much complaining as I've done in my life I can't find one negative thing to say about these people. Well -- perhaps they could serve breakfast, but that's it. More

Best dealership & great experience! Exceptional...best dealership and salesman! 5 stars and absolutely no complaints. By far a superior and first class experience. Since this dealer Exceptional...best dealership and salesman! 5 stars and absolutely no complaints. By far a superior and first class experience. Since this dealership opened it has outperformed any others that I have ever dealt with and my purchase last week was no exception. More

Excellent on all fronts From start to finish the experience was great, my sales rep Ken Lucas did an outstanding jog, great follow and was always available when I called him From start to finish the experience was great, my sales rep Ken Lucas did an outstanding jog, great follow and was always available when I called him More

Best salesman ever The only place to buy a Mercedes at Frank is the only guy in the world ever by One from best salesman I have ever dealt with in my life The only place to buy a Mercedes at Frank is the only guy in the world ever by One from best salesman I have ever dealt with in my life More

Exceptional experience My service experience was exceptional. The problem was diagnosed quickly and the repairs were completed in a timely manner. There was a loner car re My service experience was exceptional. The problem was diagnosed quickly and the repairs were completed in a timely manner. There was a loner car ready for me and I lost minimal time for the drop off and pickup. Mr. Kaleal was friendly, helpful and very professional. I will continue to take my car to be serviced there in the future. A 5-star experience. More

Primetime, Top-Notch, Grade-A car salesman Our experience at MB of Bonita Springs was remarkable, due to the tireless effort of our friend & salesman, the one, the only, Mr. Frank DeLuca. Mr. D Our experience at MB of Bonita Springs was remarkable, due to the tireless effort of our friend & salesman, the one, the only, Mr. Frank DeLuca. Mr. DeLuca combines classic humor & friendliness with knowledge & experience. We walked into that dealership having no clue we were walking out with a new car, but sure enough Mr. DeLuca made this possible! -Jennifer More

Best service advisor at dealership Geoff always takes good care of us, he is very accommodating and I never have a problem. He always is reliable and quick to help. We are so happy to h Geoff always takes good care of us, he is very accommodating and I never have a problem. He always is reliable and quick to help. We are so happy to have been paired with him as a service advisor More

Love Frank DeLuca!! From point of sale to every service need and now even a collision Frank is fabulous. He is responsive and gets involved to help in any way possible. From point of sale to every service need and now even a collision Frank is fabulous. He is responsive and gets involved to help in any way possible. Thank you Frank!!! More